I really thought this dealership had it stuff together, and I wanted to like them, but I had an awful experience. First, they gave me a fair value of my trade. I was excited for that. The original vehicle that I wanted was sold. However, they had another vehicle that they just brought in on trade. I could not drive it, but they gave me a similar one (same year, same trim level), etc. I was at the dealership on Saturday. I told the sales guy I could stay in Mankato for a few hours. He stated the car would not be done, but I could sign papers and I could have the car delivered on Monday. Monday came--I tried repeatedly to try to get a time scheduled for them deliver the vehicle to me. It was 8 pm, Monday night, and the sales guy said that it will be there Tuesday. Tuesday came. It was in the afternoon, when I said that I was ready to pull back from the deal. Eventually, they sped through the process and got it to me Tuesday evening. When the sales guy delivered, he had paperwork for me to sign. He stated that he will mail all of the copies to me (after 6 weeks, still not papers). I asked about a second key. He stated he couldn't get into the box to get it, but will mail it to me. (After 6 weeks, no key). He said "You technically bought a car that wasn't able to be sold. " I said "Then you shouldn't have showed me a car that wasn't able to be sold." He said, "Im a sales guy. Its my job to show vehicles." I was so upset by the whole process, the lack of customer service, that I hated the car that I traded for. In fact, I just traded it off, because it was not the right car for me. read more

I bought a 2021 Honda Insight Touring (a hybrid) from Luther Mankato Honda (LMH) on 3/17/2021. Salesperson Otto Haben assisted me with this and did a great job. Otto assured that the Insight was the right car for my needs and had all the features I was looking for. Cole Weinandt from the Finance Dept assisted me with the payment process and also was very helpful. I traded in a 2017 Accord Hybrid that I also had purchased from LMH. The Accord was a great car but the Insight gets better gas mileage. The Insight is fantastic in all respects and is the best car I've ever had. The Insight is the 7th car I've owned and every car I've owned since the 2d one has been either a Honda or an Acura, Honda Corp's luxury brand. The LMH Service Dept. services Acuras as well as Hondas (I know this because I had a 2006 Acura TSX for several years and had it serviced at LMH). In 2001, I was living temporarily in Illinois and bought had a 2002 Honda Accord from a Honda dealer there. When I returned to Mankato in January 2002, I took the 2002 Accord to LMH for all its service and so have been working with LMH since then; 19 years. Everyone at LMH in Sales, Service, & Finance, is highly knowledgable about motor vehicles, completely professional, friendly, and very customer-oriented. Their car prices are fair and reasonable and there is no pressure to buy. Finally, Honda has been offering a very low annual interest rate (1.9%) on car loans for several years. I had that interest rate for my 2017 Accord and I have that rate for my 2021 Insight. I highly recommend Luther Mankato Honda. read more

Jake did a good job for me. I was looking for Micelle but Jake stepped up and got to me. I am a elder and Jake is 23. We shared a few things that will make him a better sales person and none of this effected our business relationship. I needed a car and it happen. He is a keeper!!!!!!!!!! I liked that on delivery he gave me a bit as I felt like I was in cockpit. I am doing good for an 81 yr old. Dealership keep in mind our age group needs help with the tech world. it took quite a few times in before I got to meet the two Managers. This is my second biggest purchases for me and I like to know everyone there. From 2013 to now it is double the cost. i like the service center guys for my needs of simple things on the 13. i will be a good advocate for Kato Honda. Five stars to Ryan as I came in and had a need and he helped with a smile!!!! Jake was off that day. I am satisfy with my car. I brought in photos of my new car in 1959 when I was 19 yrs old and shared with Jake and told my story. It's never to late to hear wisdom from an senior. read more

Outstanding sales and service. We have been a customer of Luther Honda, Mankato, MN for over six years now and it keeps getting better! Our sales person, Michelle, is one of the most genuine people we have had the opportunity to come to know and trust. She spent the greater portion of two days providing insight based on our wishes for particular options in a new car. Michelle did not try to upsell, she merely provided accurate information without the feeling of being rushed. We are customers for life, yet they never take us for granted. That's a good feeling. Luther Honda service is equally as impeccable as sales. We bought our first car from them in 2013 and they have been or service go to since that time. Ben manages a service department to be proud of. Complete vehicle inspections are performed and presented to me with guidelines as to when recommended services should be performed. Never pressured into unnecessary services. They actually go beyond what I deem as necessary to make sure you have been taken care of to the best of their abilities! read more

Stellar service! We were looking for a specific Honda Pilot to meet our needs and close to our budget and found one 2 hours away at Luther Mankato Honda. It didn't have pictures on Cars.com (usually we would overlook those vehicles but good thing we didn't this time), so we inquired anyway and Chris Skillman was terrific to work with! He understood our wants/needs and went and snapped many pictures of the vehicle. He also understood that we would be driving 2 hours w/ kids to look at this vehicle so he snapped several more pictures to make sure we had a good idea of the cosmetic condition of the vehicle before we made the trip as well. We were also in a time crunch so he and the team helped get us in and out rather quickly. Needless to say, Chris and the team were VERY patient with us while we went through the buying process - which from start to finish was 5 days he was working diligently with us. We miss our Explorer but very happy we upgraded to the Pilot with this team at Luther Mankato Honda! We'll be back! Thank you! read more

This was my first experience buying a car since my husband passed away a few years ago. I had done my homework and knew the type of vehicle I wanted but still found myself hesitant to begin talking with salespeople I didn't know for fear of being taken advantage of. I found the Luther Mankato Honda dealership in my search online and made a phone call to begin the process. Needless to say, my experience was nothing less than a wonderful surprise! Donnie was my salesman who was very knowledgeable, courteous and patient (as I had many questions!) He took his time explaining the differences in models I was comparing and assured me of continued service if I ever needed anything after the sale. From the initial contact to the final sale, everyone listened to my concerns and needs. Because I live a fair distance away and didn't have a trade-in, they even delivered my car to me! That is service! I will gladly refer friends and family to Luther Mankato Honda for years to come. read more

We were looking for a vehicle with better gas mileage and my wife was getting tired of her SUV. Luther Mankato Honda promoting awesome December deals and what better way to fulfill my wife's Christmas wish of a "new" car. We went in looking for a Sedan but a two door Honda Civic caught my wife's eye so we took it for a test drive. Donnie the Sales Representative that was working with us was very patient with my wife--she had a hard time choosing between the Sedan and the two door and he explained the features of both cars. It was late in the afternoon and Luther Mankato Honda was busy and Donnie informed us it would be a longer wait than what we expected and offered to deliver the car to our home. AWESOME service from Donnie and the finance team at Luther Mankato Honda. My wife is loving her new two door Honda Civic and we couldn't be happier, the car has awesome gas mileage and just what we were looking for. Good Job--Donnie and Luther Mankato Honda! read more

Our car was recently totalled after being t-boned by someone who ran a red light. When we began our search for a replacement vehicle we found a vehicle similiar to what we were looking for at Luther Mankato Honda. I called immediately to make sure the vehicle was still available before driving to Mankato from St. Cloud area. Spoke with Donnie/sales who was very prompt in getting back to us to let us know what was available. We were very pleased with our car buying experience at Luther Mankato Honda and especially working with Donnie. He was very knowledgable about the vehicle, very helpful in answering our questions, very respectful and made the whole process very pleasant. I do not respond well to pushy sales people. Donnie was definitely NOT that type of a sales person. This was probably the best car buying experience we have had. read more

I recently purchased a car, and I must commend the sales department for their exceptional service. From the moment I walked in,I was greeted warmly front desk person and assisted promptly. the sales representative Jacob, and another sales person, including the Financial Service, was incredibly knowledgeable about the vehicles and took the time to understand my needs and preference. what impressed me the most was the transparency throughout the entire process. Overall, I had a fantastic experience at Honda Mankato, thanks to the professionalism and expertise of the entire dealer team. I would highly recommend them to anyone looking to purchase a car. Gracias por toda su ayuda y profesionalismo durante el proceso de la compra. Son magníficos empleados. Si necesitas un auto nuevo o usado Honda Mankato es lo mejor. Thank you Gracias read more

What an amazing dealership and salesperson! My husband and I drove from the Twin Cities to test drive a vehicle that day from MICHELLE Z. We did end up purchasing the vehicle that day and we took same day delivery of it too! Michelle was amazing from start to finish. Very thorough and told us about the car's features (most car places don't do that nowadays!). Michelle was knowledgeable and knew all about the vehicle we were driving. She was so personable, it felt like we were talking with a friend that we've known forever! She also took us to the service center and showed us around. Clean shop and friendly staff there, too (thanks, JENS). I am a frequent car buyer- every 6 years or so- and I would definitely make the trip to Luther Mankato Honda again to work with Michelle and her team. read more

I was recently in Mankato to celebrate my mother-in-law's birthdate. I have driven Ford vehicles for 35 years but had decided to purchase a Honda CR-V. A real leap of faith. I had some spare time Firday afternoon so I decided to stop at the Honda dealership in Mankato. I had spoken to two dealerships in Mpls/St. Paul and they were close to what they could do for discounts and trade-in value. Luther Mankato Honda exceeded those numbers buy a lot. So I had left my home in western Wisconsin on a Friday morning with no intention of buying vehicle that weekend and came home Saturday evening with a new Honda. :-) I felt very comfortable and there was no high pressure sales pitch. The young salesman(Tommy) was easy to work with. The finance guy(Chris) answered every question. Great weekend. read more

Christopher Hawes was my sales person and did a good job! He seemed to know about the car I purchased. I did not get to drive the CRV that I bought. That was a slip up on Christopher's part t thought but I did not push it either. Going over all the bells and whistles with me was good. I learn best by doing so driving the suv I have figured out most everything. Besides, you don't always remember what he told you. Honda service department has always treated me with respect, and I like getting all the work done in one place, they know the car and me and if I have at concerns or dumb questions they always have been very professional in dealing with those concerns. I have recommended and Kato Insur Honda to friends before and I will continue to do so. Thank you read more

Last week, a shop stated my engine needed to be overhauled after overheating. Mankato Honda went the extra mile to test and test to insure the diagnosis was accurate. They were able to replace a leaking part and saved me THOUSANDS!!! I can't thank you enough Mankato Honda Service Team. I use them for all my service - Fair, honest and helpful every time I'm in. But the extra effort they showed in this scenario has made me a walking billboard for the good work they do! On top of this, the sales team found a new vehicle for me and worked with to have the numbers done & vehicle ready right away. These guys work fast! Gave a below market price and were willing to work with me. They have definitely earned my future business! read more

Nothing but good things to say about my experience at Luther Mankato Honda. Jake Manderfeld, the knowledgeable and personable salesman I worked with, guided me through what was probably the smoothest car-buying experience a person could have. I'd done enough research to know what I generally wanted, and Jake and the finance team helped me understand my choices without pressuring me one way or the other. My wife and I and our 8-month baby came in two days after the test drive to finalize the purchase, and everyone worked efficiently and kindly to get us on our way home before the baby needed her next nap. Couldn't be happier with our new car or with the experience we had with Jake and the Luther team. Highly recommend! read more

My Wife and I just bought a newer used truck from Luther Honda Mankato. I received a fair price for my trade in. My salesperson Spencer was great to work with through the whole process. He even came in on his day off to finish some paperwork, order some new mud flaps and set up a speedy appointment to have them installed. The people in both the finance and service department where courteous, pleasant and efficient. Never once did we feel pressured into the sale itself or any additional equipment. A really hassle free experience. We look forward to continuing to do our automotive business with Luther Honda Mankato for years to come. (Also, we live in Mankato,Mn, Not California as my profile states for some reason) read more

Was looking for a new vehicle and called around to 6 or 7 separate Honda dealerships and was met with the same response that they did not have one in stock or in transit. However, when I connected with Jim H at Luther Mankato Honda, I was met with a different response. Even though they did not have the vehicle I was looking for. Jim connected to another dealership further away that did and that was willing to trade the vehicle for something they did have in stock. I was very pleasantly surprised when I received a call back from Jim and he let me know the efforts they were going to to get the vehicle I was looking for. Even though this dealership was more than an hour away I would do business here again!! read more

We had a GREAT experience at Luther Honda Mankato! We couldn't find the odyssey we wanted in the cities, so contacted the Honda dealership in Mankato. Michelle was able to lock in the one we wanted that was in transit and we were able to pick it up within the week. We had a trip scheduled within a couple days of vehicle arrival and she prioritized it going through the shop when it landed at the dealership. When we arrived the day after (80 min drive), we were greeted by Michelle and had an amazing experience. Her and Cole (finance) were awesome to work with. Felt so comfortable working with them. I was in out very quickly. I'd definitely recommend this dealership to anyone! Thanks Mankato Luther Honda!! read more

My wife and I have purchased 6 new vehicles from Luther Mankato over the years. I do this because of the great treatment we receive from the sales and service departments as well as their quality service. I find all their service reps to be very trustworthy and dependable. All of them are very personable and do a top notch job. Over the years, I have worked with Alex Brandt, Mike Shank. Jens Murry, and Ben I appreciate that they look things over. They are meticulous and thorough in their work and I find their prices very fair. I wouldn't be returning for purchases and service for this many years without having an extreme amount of trust in this dealership and their employees. read more

After a crazy experience of hitting a bear and totaling our car we began the stressful job of looking for a new car. We had worked with Luther Honda in the past and loved our 2015 Honda CRV that we had purchased from the Brookdale dealership. We were extremely pleased working with Otto in Mankato to help us find our new 2022 CRV Hybrid. Otto and staff were extremely accommodating and allowed us to take care of much of the paperwork online as we live in Wisconsin, and it was not convenient for us to get back and forth to the dealer. Our stressful job turned out to be a wonderful experience because of the professional staff at Luther Mankato! We would recommend them to everyone. read more