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    North Star Customs

    5.0 (1 review)
    Closed 7:00 am - 8:00 pm

    Services - North Star Customs

    Junk pickup

    North Star Customs Photos

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    College Hunks Hauling Junk & Moving - Frederick

    College Hunks Hauling Junk & Moving - Frederick

    2.8
    (48 reviews)

    Fast turn around time in less than one day. Nate and Devin were extremely professional and took…read moregreat care not to damage anything.

    1-Star Review - College HUNKS Hauling Junk & Moving (Frederick, MD)…read more I hired College HUNKS Hauling Junk & Moving (Frederick, MD) for a move on July 7 based on an in-person estimate for a four-hour job that included a trip to a nearby storage unit a few miles away. I had an international flight the following day and was on a tight schedule. The move was not completed as agreed. The quoted storage trip was never made, and even the apartment move itself was left unfinished. Despite three movers being present TO MOVE TWO SMALL ROOMS, MOST OF WHICH HAD ALREADY BEEN PACKED AND MOVED, work was repeatedly interrupted while the crew spent extended periods on the phone with their office. Required packing materials discussed in advance, including lamp boxes and picture boxes, were not brought. My sofa was not properly covered, and the cushions were left exposed and unprotected. Finally, they dumped everything into my storage and broke multiple valuable items during the move. During the move, a 19th-century hand-carved French armoire was damaged. Carved elements were broken, and portions are missing. The piece was transported in its damaged condition. Three antique European handmade lamps were also damaged; shades were crushed, harps detached, and bulb fixtures bent. A valuable picture frame was also broken. A DESK LAMP WAS LEFT ON THE FLOOR, BROKEN. OTHER ITEMS WERE LEFT BEHIND. WITH A HUGE MESS, HOLES IN THE WALLS, ETC. After the move, a company representative named Milla informed me that payment would not be required because the move was not completed. Despite that representation, I was later contacted regarding payment by a man who did not identify himself by name. I have attempted to file a formal damage claim, but have not received returned calls regarding the claim process. I have now submitted a formal written demand and am pursuing a professional appraisal and appropriate remedies. Based on my experience, I cannot recommend this location. They were so unprofessional and slippery, despite a contract, that I would avoid this moving company at all costs. I spoke with four or five people during the move, and none had the information from the estimator who wasted an hour of my time. The teamshowed up 30 minutes late and lied about where they were. To top it off, Milla told me I did not owe anything a shey did not complete the move and a week later some guy -his role unclear - called to say I owed them the full quote, even though the cost of completing the move and the loss of things left behind and destroyed by careless handling caused in excess of 6-7000 in damages at minimum. AND THEY CAUSED A LOT OF PROPERTY DAMAGE AT THE APARTMENT. MILLA PROMISED TO FILE A DAMAGE CLAIM WITH THIE INSURER BUT NO ONE HAS RETURNED MY CALLS.

    North Star Customs - contractors - Updated July 2026

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