the front office person, Julia, lacks customer service skills. Upon our entry to the clinic, she…read morewas on the phone. As a courtesy, we sat down and waited for her to get done with the call. When she was done, she did not even ask us how she can help. Instead she just kept us waiting, occasionally glancing at us while laughing and talking to her colleague who was hidden from the reception area. Only when I spoke up did she realized that we were not checked in.

They denied my referral just because I belong to Dignity Health and the fact that my insurance…read morecovers this group is an absolutely ridiculous reason not to accept me when I have symptoms of CKD!!!!

Dr. Morfin is a kind, caring, extremely knowledgeable nephrologist. I see him several times a year…read morefor my chronic stage III kidney disease associated with long-term diabetes. He will always spend as much time with me as I need. Please note, however, that it is not easy to obtain a fast appointment. Dr. Morfin is typically only in his office on Wednesday mornings, spending the bulk of his time either at dialysis centers or in-hospital. In addition, be aware that he has not worked at the UC Davis Sacramento location for at least three years. Rather his office is located at the UCD Folsom site. I recommend Dr. Morfin unconditionally.

It is a rare doctor, let alone a specialist, who will read and answer your e-mail on a late Friday…read moreafternoon and take action. To give you an idea of my background, I have spent around 40,000 hours with doctors, nurses, and various lab workers over the past 15 years taking my grandmother and different family members to their appointments. I have become very particular and can spot a good or bad doctor right off. Dr. Morfin is incredible. He is very knowledgeable. I absolutely trust this doctor with the life of people I love most in this world.

Great new office at 6450 Coyle AV Ste 3, Carmichael 916-621-6740…read moreBest Nephrologist in Northern California

It is currently 8:10 and no one is picking up the phone. Call are going to answering service. This…read moremedical organization is a joke. The doctors and staff have the worst communication skills. If you want good kidney care, RUN AWAY from this excuse of a medical group.

Dr Howard and his nurse Amber were both amazing! They were…read morevery friendly , professional and compassionate with my mother yesterday .Dr. Howard is a new doctor for my mother and he is very knowledgeable and trustworthy. I highly recommend Capital Nephrology in Elk Grove !!

I went through a lengthy referral process and bugged the front desk girls constantly. They were…read morenothing but helpful and accommodating. Once I finally got to see Dr. Kavalam he was very intelligent and informative. Through a process I would've rather avoided, I was very happy to end up in the care of a caring and helpful office

This is a difficult review. I never was seen by any of the doctors. And that's the problem: the…read morefront office staff. I was referred to the group for evaluation. I was given an appointment several months out for an urgent problem. I asked if the referral said ASAP? "No, it says routine." My PCP submitted another referral marked Urgent - ASAP. When I arrived at Nephrology Associates office, there was an unprofessional and demeaning interchange between the front office staff and what appeared to be an office manager. I inquired about the new-replacement referral and was told it was marked urgent, and then the office manager interrupted the other staff member and said 'No, it was marked routine." I could see where this administrative incompetency was going and I called my insurance company, obtained the name of another Nephrologist in Santa Rosa, scheduled an appointment for 1 week out, and while I was still in the office, cancelled my appointment. With a threatening attitude, the office manager said, "I'm going to have to call your PCP and tell them you were a No Show." I have since been seen by Dr. Bassila in Santa Rosa and am VERY pleased. And Nephrology Associates has the gall to bill me for services never provided. Good Docs usually have good staff. Need I say more?

I was assigned to this group by my insurance company for a primary care group. I have had 4…read moreinteractions with their front desk staff. When I tried to schedule my first appointment the staff person complained about being overworked and couldn't find an appointment for at least 10 weeks, stating I was lucky to get in that early. Because I am dealing with a serious illness I asked my insurance company to call yo get an earlier appt. What do you know? When the person paying their bills phones low and behold an appointment opened up weeks earlier. When I scheduled an appointment staff said they would send paperwork. It hadn't arrived in two weeks so I called back and asked them to resend. Again I was met with a hostile attitude and told two weeks was too soon to bother them. I had to call back a 3rd time before they agreed to mail the forms. Because the first forms went into the void, when my mother was near their office she stopped by to pick up a set just in case these 2nd ones never show. Upon asking staff for a standard set of paperwork the staff became hostile, complained about their job and were openly angry about having to hand a pile of forms to someone. Since this is the behavior which is acceptable and the staff is so put out a out doing their job I am seeking other docs. Clearly asking for something like sending lab requests will be too much effort for their staff. I don't have the energy to call multiple times, be met with angry and hostile staff who cannot just do a really simple task. Sad such shitty behavior is acceptable.

Skipping to the chase, this review is for;…read more Thomas T. Paukert, 'MD', 'nephrologist'! The 'chase'; He's incompetent, forgetful, has an over-inflated ego, lousy communication, assumes that you are an idiot, if you aren't a 'doctor', and he just doesn't care! He's hanging onto whatever shred of medical practice he once had, buffering that retirement as much as possible before he gets finally sued out of business, or dies! He is irrelevant, useless, incompetent, and the only satisfaction that this fossil has given me, is the knowledge that he will die before I do (no thanks to him!)!! I imagine the pansies at Yelp will bury this, but it is a truthful warning! It is worth driving an extra 50 miles to fine a competent nephrologist! This guy is already dead and rotting, and is too egotistical to know it! I give this old incompetent foo, who doesn't know when to quit, l give him a HUGE thumb's down!! And good riddance!