You can't go wrong with Optical Trust…read more These people they will adjust your glasses at any time if there's a problem for free, and they have all types of glasses contact lenses that you could want. They one of the best in the optical business!

Very friendly and helpful staff. They took the time to help me pick out frames, explain the process…read moreand had my new glasses ready within a week. I would highly recommend this store.

Anyone else sick of hearing the worlds pivot and nimble as we get deeper and deeper into the…read moreCovid-19 crisis? Yeah, me too. But you know what? Spadina Optometry has done some great pivoting their business model. Enjoy the clichés. I was almost out of contacts. Pretty scary during this uncertain time. I need them. My glasses are wobbly, and can't be used to exercise (2 metres from others) or look cute in video calls. Boo. Luckily, SO has been extremely *nimble* and switched to email orders. They have my 'script on file, and I emailed and paid via transfer. My contacts arrived within two days. Brilliant.

Would not return…read more The optometrist I saw was neither caring nor knowledgeable with respect to underlying diseases for rapidly declining vision. Go elsewhere.

Eye Candy Opticians is a trendy eyewear boutique recently opened (today in fact!) in Toronto's…read moreBeach neighbourhood. The philosophy of the business is simple: treat your eyes. They stock a wide variety of frames from brands like Burberry and Armani, to Denmark's popular ProDesign and the UK's FYSH Urban Kool Eyewear, and enough sunglasses to make Hollywood's A-listers swoon. The opticians work personally with each customer to find the right shape and style for each unique individual. Eye health is of utmost importance, and they can arrange appointments with an optometrist for eye exams and accurate prescriptions for those who need them. Building on their boutique-style experience for patrons, once customers have selected their 'eye candy', they are treated to a photo-shoot and featured on the business website.

I was looking around for a very specific pair of Persol sunglass. The woman on the phone didnt have…read morethem and said she would check warehouse stock. Within 5 minutes she had called me back and advised that they were unavailable. She also mentioned that she had other models that were very similar. As a supporter of local businesses I went in to see what they had. The shop is very elegant and services a lot of boutique brands while providing high quality service on an individual basis. I ended up finding a pair of glasses that provided a better fit and in the exact colour combo I was looking. It also turns out that the woman on the phone was the owner Helen. Being able to receive that personalized service and finding everything for a good price has made me a loyal customer for years to come.

This review is mainly for the eye exam since I didn't purchase my prescription glasses with them…read more I booked an online appointment for a full vision exam with Dr. Emma Karlin. Arrived 10 mins earlier than my appointment to fill up a form and for the staff/receptionist perform a preliminary test on my eyes. Dr. Karlin performed a comprehensive eye exam including checking the eyes to detect for diseases like cataracts, glaucoma and recommending preventive care. I had to buy my prescription glasses from another optical shop but had an issue since I opted for a progressive lenses and the reading prescription is somewhat incorrect. So I went back to this store for a vision reassessment and Dr. Karlin accommodated me on the spot for another eye exam without any additional charge. Fast/easy booking, friendly and experienced staff - I will surely come back here for my next eye exam.

Booked an appointment for my teenage son to have eye exam at Bailey Nelson Queen East in Toronto…read more After the exam yesterday the doctor did not want to speak with me. I actually tried to speak with her. I thought that was odd. The manager of the store relayed the message that my son could benefit from Blue Light glasses. We then went through the process of selecting those. Fast forward to this afternoon. The store manager calls, leaves a voicemail, telling me that they have made a referral and that my 15 year old knows about it. He didn't. I call back and ask what's up. I'm told that the doctor, in an abundance of caution, is concerned enough to refer my son to another level of clinic to assess the issue that he brought to their attention. The manager called because she felt the doctor behaved oddly by not speaking to me. While I'm happy for the referral, I am a bit disappointed that, between the doctor and the store manager, I was expected to hear of the doctor's concern via a teenage boy. Anyway, all of this is to say you may want to consider a different shop. In my experience optometrists elsewhere do actually speak with parents of kids about what is necessary to keep the kids healthy. This place sort of does that, though you may have to wait 24 hours and hope that the manager comes to feel a bit off about the doctor to the point of calling to let you know herself

Had a great experience at Bailey Nelson during my eye exam. They offer direct billing for insurance…read morecompanies as well which is super helpful for my claims. My optometrist was friendly and very informative of what was causing my eye discomfort. She took the time to explain and showed videos to make sure I understood and offered advice on how to take care of my eyes at home. The inside of the store was clean and the other staff members were attentive and nice. I personally didn't have time to browse the shop for glasses but they do provide 30 minutes after your exam to look and try frames. Everything is operating by appointment only but it's easy to book it on their website. I plan to return in the future to try on glasses and recommend anyone to go visit too!

We were planning on visiting a few stores on Queen West for our epic glasses hunt, but the first…read moreone on our list made all of the others unnecessary! Gigi truly deserves a raise! She's super friendly, funny, and not pushy at all. And yes, the great prices and the current sale on glasses definitely helped, too. I'll happily recommend this shop to others!

Very kmowledgeable and friendly sales staff. Great selection of models and very kind optometrists…read more It is GTA-based so worth shopping there.

What a wonderful experience, I am from a marginalized income and getting glasses covered is usually…read morea sad ordeal, due to super limited choices... Not only they have a full shelve for our choosing, but had extras on back. Super friendly non judgmental and helpful staff. 100 stars.

Absolutely 100% always helpful. I bought my third pair (I'mclumsy) and gave me a readjustment on…read morethe spot less than three minutes. Hooked up with great lenses and cases for great prices. I'm always happy to stop by and chat with these two gracious women and have been extremely helpful through these last two years. You won't be dissapointed! Happy Holidays!

Dedicated staff team. Knowledgeable doctors, and a lot of eye frames selections. Great customer…read moreservice . I have been using thier service for over years.

Unprofessional place--avoid at all costs!!!…read more I had an eye exam here, and they made a glaring error: my right eye axis was off by 20 degrees. Small differences can happen, but 20 degrees is unacceptable for a place that claims to be professional. Even then, I wasn't angry. The real nightmare started when I checked my glasses. I bought a handcrafted frame from Japan for more than $800 after tax--fragile, unique, and something I truly cherish. On the day they tried to "fix" their axis mistake, instead of handling it properly, they decided to bend my frame without my consent. Now it's distorted, misshapen, and looks awful. They brushed it off as a "small adjustment." How ridiculous! Who bends a fragile Japanese frame to fix an optical prescription error?! I'm devastated and deeply disappointed by the way they treat their customers. And yes--it was Dr. Rebecca, the same name that appears in many other one-star reviews. Also, after few rounds of communication, the clinic refused to admit their mistake, still saying their intention was good, and the issue was small. The most irresponsible clinic I've ever encountered. A complete joke.