I have always respected and been supportive of my local police department. That completely changed…read morelast night. There was an incident in the neighborhood resulting in the police parking 6 squad cars, with full emergency lights blasting, on my street. It was scary for the neighbors and the person they were interviewing turned out to be innocent. This aggressive response probably allowed the real perpetrator to get away. A less frightening and better use of resources would have been for one or two squad cars to complete the interview while the other 4 canvased the neighborhood searching for the perpetrator. A very scary over aggressive response, resulting in trauma for a law-abiding citizen and the neighborhood, and letting the perpetrator get away, was unnecessary. This should have been better managed, my respect and support for my local police department is gone.

I got my first parking ticket today. I also met the world's nicest parking ticket lady…read more A friend and I spent a few hours this afternoon in downtown Arlington Heights, so I parked my car in the underground parking garage as usual. We noted the four-hour parking limit and made it a point to return to the car right as four hours was ending. My car was still there. With a red paper stuck to the windshield. Crap. We hadn't made it back in time. I opened the ticket and looked at the timestamp: 11:28am. Only an hour after we had been there. Confused, I looked up, looked around, and then started to notice the red permit parking signs scattered among the blue four-hour parking signs. Actually, the signs said: "PERMIT PARKING MON-FRI 5AM-6PM" "OR 4 HOUR PARKING." These two signs were right next to each other. Clearly, it meant that we could have a permit or park there for four hours. Right? I started snapping photos of the confusing signs (and lack of certain signs) near my parking spot as proof against the ticket. Meanwhile, I spotted a woman with her flashlight looking at cars. Ah, the parking enforcement officer. "Excuse me," I showed her the ticket, "can you help me figure this out?" "Oh, you're in a permit parking zone." "But the signs......." She smiled, "Oh yes, I know. It's so confusing." She explained it happens all the time and I can just try to fight the ticket by writing a note with the ticket and dropping it off at the village hall. All of this with patience and a smile on her face. I thanked her repeatedly before getting in my car and driving away. An hour later, I went to the finance department of the village hall and the woman behind the counter sent me over to the police department. Once at the police department, I was being assisted by a nice police officer until I saw the same lady who gave me my ticket! She came around to the front of the counter, greeted me with a smile, and started to talk with the officer about helping me waive the ticket. Since I had the photos of proof on my phone, I was told I would have to go home, print the pictures, and mail them out. She generously offered to let me email her the photos so she could print them out the next morning and attach them with my ticket. Floored by the fact that she was going above and beyond to help me, I agreed and she wrote down her [work] email address for me. Then she unexpectedly takes the ticket from me and says, "You know what, just forget about the ticket. I'll take care of it." Shocked, I say, "But... don't you need to document this or something...?" "Don't worry about it. You're being so nice about this. Happy Thanksgiving!" she replies with a smile. Me? I'M being nice about this? Sure, I was being pleasant about the whole thing (I've learned that it's no big deal to be annoyed or angry about these kind of things), but this lady was just so unexpectedly nice about the ticket. Seriously. I was nearly in shock. "Wow... thank you so much! Happy Thanksgiving, too!" was all I could say. She took the papers, smiled, and walked away. Stunned, I left with a heart growing full of gratitude for all the kind people in this world. She made my day. I realize that the village/police department aren't probably always going to be this nice and lenient when it comes to parking tickets, but my experience today was so, so pleasant. Five-star pleasant.

I agree with Louis!! 5 star service. They even have been holding my Puffco for me and keeping it…read moresafe and sound locked up for the past two years!! Thanks so much

This review is ridiculously late, seeing as though it applies to February 2023, but some serious…read morepraise is long overdue for officer Amy Hyndman. My mom and I were visiting Chicago. We live in Los Angeles and we purposely chose February to experience a real Chicago winter. As luck would have it, the week we chose was acting like spring instead of winter. We kept waiting for snow and when I saw that it was set to snow in Highland Park, we hopped into our Lyft and headed over in the winter clothing we had really made an effort to invest in. Los Angeles is boring that way - we're deprived of four seasons. We had no problem getting to Highland Park but when it came time to leave, no Lyft driver wanted to deal with the winter storm. I spent at least half an hour trying and failing to get a Lyft driver. When we crossed paths, officer Amy Hyndman asked if we were ok or needed help, because she said she saw us standing there for a while. When I let her know our dilemma, she had us walk to the police station (which was a very short walk) and then she had the staff call us a taxi to ensure we'd make it back to our hotel. She said that, this way, we could stay warm while we waited. This would never happen in Los Angeles. She really didn't have to do that, but it truly demonstrates her excellent character. Highland Park Police Department is extremely lucky to have her and so is that community. Thank you, officer Hyndman, for your kindness. It's been over a year and my mom and I still sing your praises.

I was shocked in a good way by the amount of respect I was shown. Despite the arrest, the officers…read morewere very calm and professional. Even though they are rookies and eventually will become a tyrant. I truly appreciate it, as it's rare to see authority figures who don't abuse their power as if they are invincible.

Unbelievable! They spend are tax dollars on these massive empty buildings and need more money to…read morepay the police pay/ pension debt! Pay the debt first then build buildings with are money

About a month ago my dad and brother got their trailer stolen which had several of their…read morelandscaping equipment. I am extremely disappointed to hear that the detective working their case has not answered any emails or the voicemails they've left. I know it's not high priority but an update would be appreciated. They lost everything they worked so hard for.

I was bleeding from the head and explaining where the violent perp was and they said there was…read morenothing they could do.

Had a few recent run-ins with the police department, staff and public works team members from the…read moreLibertyville . Great people, solid, and knowledgeable team. The guys over at the fire department are top notch! Really appreciate all of Libertyville 's staff members hard work and dedication to supporting the community!

What a nice little community…read more Never knew this but most parking in Libertyville's downtown area has time limitations. It's a surprise especially when the sign indicating the time limitation is posted within a flower bed. Nice for residents, but hard to notice for passers by; trying to find suitable parking to get a bite to eat. Who the heck uses 15 minute parking properly and what's the point in having it in places that are far from most destinations? 1st parking violation is $20, if you wait 7 days that doubles. Not sure what happens after the doubling. Tickets can be paid by cash or check. Currently they are in the process to see if they can get a credit card machine. If you're here often but not a resident, you might inquire about obtaining a parking permit, the annual rate is $10 and allows you to park in spaces found all around their "downtown". But this information may be flawed since Metra parking for a six month period runs around $250 for a non-resident. In case you get to the Police station after hours, you can drop your payment in the identified mail box outside. $20 is better than the standard ticket price in Chicago and less hassle.

Unfortunately, we had terrible experience with VHPD. I was rear ended by a 17 yr old who was…read moretexting while driving. It was at a complete stop at red light when he hit me. My son was in the back seat. Fortunately no one was hurt. VHPD came and didn't even ask me any details. They were chatting up with the parents of the 17 yr old. I hate to even mention racism here but that's exactly what happened. The VHPD officer treated me with utter disrespect in the way they spoke to me. Tried to intimidate me by being rude. They let the family go without giving me the insurance information of the other party who was at fault. The 17 yr old was even given a ticket by the police. Now, their insurance is denying the responsibility. We had to go through our insurance and pay $3,500 out of pocket. We are going through a lengthy subrogation process. This was no fault of ours and we had to shell out $3,500 for just waiting for the light to turn green. I feel like the entire system is turning against minorities these days. This was an easy case where they should have given me details of other party's insurance and they let them go. They tried to force me to drive my damaged vehicle home while i was waiting for my husband. I hate to say but the government ecosystem is turning against well to do minorities and are expected to pick up after incompetent citizens.

They handled a small situation into a big situation. They treated me like I was a thug. Escalated…read morethe small situation that could be solved without police and still made it worse by treating me horrible. They harassed me and forced my personal information to them. I felt very intimidated and my friend was also treated like a criminal. They have never seen crime before and treat everything like we are in the southside of chicago. They have nothing to do besides harassing and abuse their power. They also threaten me by saying how they will find out how i am and made me feel uncomfortable and spread information about me behind my back and also not to mention that they are letting a crime happen in front of the officers and them not doing anything. I have tried reaching out them and they are not communicating back. defund this police department now.

Officer asked me if I had weed in my bag after pulling me over on my ebike he asked me multiple…read moretimes if it was in my bag I said no but what 14 year old smokes weed and has in there backpack felt pretty framed for something I did not do the one cop was nice I liked him i am just not happy that he asked me if I had weed because i obviously didn't my final thing to say is that I don't care about the bike to much the fact that he asked me if I have weed really makes me angry

so my apartment was burglarized by the same person twice and the mount prospect police decided to…read morenot arrest them the first time and then she burglarized my apartment when I was at work again and then she got away with all my stuff she stole and the cook county detectives said she did it but the mount prospect police still did nothing. I had my company laptop stole, my gaming equipment stolen including an Alienware computer. The only thing that the detectives got back was my car that was also stolen. But no arrests were made and I was fired from my job because she stole my company's laptop. Soon after that I could not find a job because it was the recession and lost my apartment as well.

Very kind and perceptive police staff. They can clearly assess the reality of the situation and…read morehandle it effectively. When I was involved in any situation with them they have been very kind supportive. I support their incredibly challenging job with immense responsibility and respect them. Officer Yates and Lindahl, thank you

I was rear ended on the way to work yesterday. I contacted police on the scene, and they informed…read moreme that I can continue to work and go to a police station when I'm able to. (Since no injuries / car is drivable) I stopped by district 17 PD in Albany Park after work, to which an officer kindly advised me of the extended wait time, and informed me I had 10 days to file the report. Wanting to rest after work, I thanked him and decided to head back the next day. Today, I went to this police station in lake view east, since it's closer to me. After entering, I was called over by one of the police officers. He was older-middle aged, and Hispanic/latino. He asked me where the crash occurred, and I gave him the intersection we were at. He told me he needed an address and to pull out my phone and get it. Sure no problem - I'm happy to do that. He then makes a comment that I should know traffic rules and laws before coming there. I felt that was totally unnecessary. I just moved into the city a few months ago, and this is the first time I was asked specifically for an address. Wanting to just get this report filed and done with, I gave the officer the address I found. Next, the officer says since it's been a day since the accident, there's a chance the other party in the accident has filed a report already. He said he did not want two reports to be filed and instructed me to contact the other party to ask if he has filed a police report already. The other party was clearly at fault, and they sustained minimal damage to their vehicle. On the other hand, it's clear I will need at least a new bumper put on. I had already filed a claim with their insurance before coming in as well. So I questioned why it was necessary to contact the other driver. I couldn't imagine why the other party would go and file a report already, when they might not need any repairs at all and had already admitted fault. Then, the officer sighs, shakes his head, and tells me it was necessary that we contacted to ask if they had already filed a report. He then said something along the lines of, "here - give me their number. I'll call them if you're too scared to do it." I came for help but instead was bullied by a full grown adult. After that comment, I walked out, because I couldn't take any more of the cruel and unnecessary comments. I decided to make the 30 minute drive back to district 17, and was helped by a different officer than the one I had spoken to the night before. He was able to help me, without complaining or criticizing, and while treating me with the amount of respect and dignity that all people deserve. He was kind, helpful, and patient with me. It was so relieving after the experience I had just had at this station - in lake view. I want to shout out all of the officers at district 17 PD for their friendliness and their willingness to help. That is how you protect and serve the public. I'm so incredibly disappointed with how the officer at the district 19 PD on Addison street handled my request. His attitude and senseless cruelty is harmful to the community he has vowed to serve. Shame on him for his actions today.

A member of my family has a seriously mentally ill person harassing / stalking them. They have…read morecalled the Chicago Police -- from this district -- a few times now. The officers have been restrained and thoughtful dealing with the individual, extremely skilled at de-escalating the situations, and have gotten them once into involuntary psychiatric treatment. They have been extremely prompt and responsive when called. Very, very impressed by all the great work. I realize people have bad experiences with CPD but we also need to acknowledge when they provide outstanding services -- and a very difficult job to do.

Well a police station so close to my home always makes me feel comfortable. You'll always see a cop…read morecar in the area -- I know, its not always a pleasant sight when your driving, but, hey, it keeps the area safe!