Great selection everybody's very kind just very great furniture in the back. He's very helpful and…read moreeverything is very cheap if one kind of like was family so very helpful kind and I would go back every day if I could

Do not buy furniture from this store! The delivery guys were late and caused us to miss our…read moregranddaughter's graduation party! One of the chairs to the dining room table was not on the truck. One of the other chairs was damaged and one was lop sided! The table itself did not connect correctly in the middl! They offered to replace the dining room set, but there was a lot of confusion as to when they were going to deliver! The bedroom set that we purchased has a horrible chemical smell! Horrible experienc!

HANDS DOWN, BEST PLACE TO GO FOR YOUR NEW BED!!!…read more Finding a new bed has been quite the journey! Between reading through endless online product reviews and trying to find the perfect softness that my body enjoyed was quite the task. Just like most people I woke up one morning with a stiff neck, shoulder pains and my back was all messed up so I decided the time has come to retire my old mattress. I came in to Levins Strongsville location off of Pearl Rd clueless of what I wanted or what I needed and met this incredible guy named Jay. He literally helped me identify exactly what I needed after I told him about my problems. The great thing about Jay is that he wasn't a pushy salesman. He didn't try to sell me the most expensive mattress. He took his time and listened exactly what I was looking for and what type of budget I was working with and from there he went in with his recommendations. Of course I decided to splurge on myself and ended up selecting a Stearns and Foster mattress based off of their reputation and their incredible 10yr warranty you get when purchasing a cover. You know you're adulting when you get excited about waking up with less aches and pains! So we set up a day for it to be delivered which to met surprise was 3 days later! The next morning I woke up at the excitement of getting a new bed and decided I wanted to purchase the same one for my parents since they were also complaining about neck and body aches and figured since I couldn't afford to buy them a house the least I could do is invest in really great mattress for them for Christmas! I arrived early in the morning and the location was closed for another hour. There was a guy inside who saw me and came to the door. His name was Matt. He was super nice and gladly helped me place another order for my parents mattress. Zero attitude. He didn't point at his watch and tell me to come back. This is the type of service you will receive at this store. Both Jay and Matt have incredible customer service skills and you feel super comfortable investing in a new mattress. Moral of the story is I've discovered my perfect comfort level! On Levins scale its a #4! I decided to go with Stearns and Foster Cassat Plush mattress. If you are in the market for a new mattress GO HERE!!!!!!! I promise these guys will take care of you!!!!!! What you will get is 100% professionalism and incredible customer service!

Went to Levin Mattress with my sister who was looking to test the different Purple mattresses…read morebefore making a purchase. We were greeted by Matthew Taylor who is very personable and made our shopping experience enjoyable. Matthew is very knowledgeable and provided guidance when we were indecisive about different products, and he took the time to explain different materials and fabrics to us so we could make the best decision based on our lifestyles and preferences. We also appreciate the staff at this store being very welcoming and not pushy. While making our purchase we found out one of our items were either discontinued or out-of-stock, and Matthew quickly got on the phone to troubleshoot and identify alternative options. He also helped us figure out a delivery time that fit within our busy work schedules and ended up receiving the mattress in less than 48 hours! Matthew goes above and beyond to help customers and we cannot recommend this store and staff to others. Highly recommend, and we will be back in the near future!

This place has not much selection super unprofessional staff , the couch is ordered wouldn't fit ,…read morei had to send back then told me , they would have to mail me a check its been 6 business days still no check . Called corporate several times no answer no call back .

The employees here are all helpful and knowledgeable!! Financing is available and the selection…read moreis nice!I recommend them!!

Kitchen design I…read morecame here to see how much cabinets would be for a kitchen remodel. I made an appointment ahead of time. They have a small showcase area of different options. To start the appointment he discussed the differences in ours and theirs. I am not really sure what company the comparison was against because other cabinets I looked at were very similar to northeast factory direct. I then felt pressured to pick the exact cabinet selection. He said they had off the shelf and then more custom cabinets and he made it seem like I couldn't change my mind. I had a design layout and then he proceed to recreate it in his system even though I asked him to offer his own ideas. I just left feeling that no personalization was made to the process. Plus their prices were higher. I suggest shopping around before making a decision.

I LOVE the furniture selection. So many models and choices to choose from. I had to wait an extra…read moreweek because my recliner was out of stock. Once it came in (after the 4 week wait) delivery was very smooth. Guys on the truck were super. 4 stars because I saw the same recliner elswhere for a little less money, anywhere from $20-$40 less. So I'm not so sure about there pricing. But they are in my neighborhood and close, I don't mid supporting that.

Mattress shopping seemed daunting for us, so many choices these days. We didn't want someone who…read morewas going to try to upsell us into a mattress that wasn't right or too expensive. Chuck was great. very helpful and fair priced. We would highly recommend Cleveland Mattress Wholesale and his other stores "Mattress Showcase."

I purchased a recliner from Levin in Avon, Oh on April 8th , 2025 for $863. This included $100 for…read morea five year protection plan. In less than 3 months the fabric on the footrest was tearing and piling. In June customer service stated this is not covered under manufacturers warranty I filed a protecton plan claim in July 2025 which was denied because it was not an accident. The salesman told me fabric tears were covered. The protection plan is acl way for levin to take your money and deny any claim We had the recliner repaired for $497 and provided the material to the upholster. Levin is unethical,stay away! I will never buy anything from them after a terrible experience

Levin has high quality furniture and high quality employees. I bought most of my furniture from…read morethere. I recently had to get my recliner serviced. They took excellent care of me. The service department is awesome. Thank you for great customer service.

Timberland, the sales rep who efficiently walked us through the ins and outs of mattress brands, is…read morepersonable, smart and efficient. We ended up with a Temperpedic. No sales patter--just facts.

I was having the hardest time finding an adjustable bed frame with a firm mattress for my mother,…read morewho had just moved into assisted living and didn't have a bed. Paris could not have been more helpful--she went above and beyond to find exactly what my mother needed. Not only did they get her the perfect bed, but they also arranged for someone to set it up within two days. My mom loves it, and the whole experience made my life so much easier and less stressful. Incredibly accommodating and thoughtful service--I can't recommend this place enough!

This is kind of a belated review, as I have been attempting to find the time to sit down and write…read morethis for some time now. I have to disclose that I am being bribed to do this, but that's ok because I am not above accepting bribes. Also, following sentiment is still genuine. I ordered a bed from this store, changed my mind 57 times, laid on all the beds for many days in a row, and changed my order another 35 times. In the end I ended up with a big fancy bed that I still haven't figured out where I want delivered (it's like weeks later it is just sitting at their warehouse). The store manager, is absolutely a joy to work with. He is infinitely patient and knowledgable about the products in store. I have been to all the mattress stores in town and so far this is my favorite. Glad they are here. Stop by if you need a bed! I'll get mine delivered soon.

I purchased a new mattress about a week and half ago and could not be happier! I had a very…read morepleasant experience with the staff and it was quick and easy once I knew what I wanted. I had the pleasure of working with the store manager, Harry, who bent over backwards to help me and try to accommodate all of my requests. This guy even went out of his way to make a few calls the following day ON HIS DAY OFF, trying to locate an adjustable base that would work with my set up. He then called me and relayed all this information. Couldn't ask for better customer service! I would highly recommend anyone looking for a new mattress to go and talk to Harry and his staff!