We just took delivery of a new dining room set. Over the last 16 years, we have now purchased a total of 3 bedroom sets, 6 couches, a kitchen table set, a dining room set, a china cabinet, 4 tv consoles, 3 ottomans, and multiple chairs from Fish Furniture. Why do we go back? It starts at the top with the owner Dan Geller. Between Dan and all of his salespeople and all of his delivery guys, it is like dealing with family. They treat the customers with the utmost respect and we feel very valued. The delivery guys today immediately took off their shoes when they got into my house and treated my home and what they were delivering with the utmost care and respect. They have a bulletin board when you walk into the store and it has the names of the staff and how long they have worked there. So many of them have been there for 25-30 years! The 2 delivery guys who were there today had been there for 25 years. This is unheard of in this day and age. It is so nice to be able to support a company who not only takes care of their customers, but their staff as well. Fish only sells high quality furniture at a fair price and they stand behind their products. I have sent countless family and friends to Fish and they have always thanked me. We are (FINALLY!) about out of areas of our house to furnish, but we will be heading back to Fish soon to purchase a new mattress. read more

We have been shopping at Fish Furniture at SOM and Mayfield for years. The store is locally family owned and operated -- it's great to support an independent furniture store. The owner, Dan Geller, has provided us with the best customer service ever!! He definitely knows his merchandise! The store was started by his parents or grandparents. (My friend said she bought her first couch at Fish Furniture in 1974!!) It's a large two story store with an excellent selection of furniture and mattresses too. Over the years, we've bought a beautiful and comfortable custom leather couch, side tables, mattresses and an electronic recliner, which is the best!! If you have an elderly parent, who has trouble getting in and out of a chair (standing up and down is challenging), the electronic recliner is the best find! Dan sold it to us a few years ago and now it's the only chair Mom sits in. It tilts all the way up, so it's so much easier for her to stand up from it or sit down in it because all you have to do is push the button and the chair does all the work for you. This chair has really been invaluable. Also, one of the designer/sales person did an excellent job finding the right size and color couch for my parent's family room. Everything we've purchased at Fish Furniture has held up beautifully and it's no doubt our most favorite furniture store in Cleveland. read more

I recently moved locations from a home to an apartment. During the move, my Tempurpedic bed controls got out of sync. I don't think the movers were 100% knowledgeable on how to put the bed controls back together. I called Fish Furniture to ask them to help since I purchased the bed from Fish Furniture about 4 years ago. Fish offered to do a complimentary service review while out running deliveries in my neighborhood. After 4 years had passed, I did not expect this exceptional service level. I was expecting an expensive service call. However, the team came out and got things running like new in no time. I am also managing through a damaged stone table top that was damaged during the move and acquired from another furniture company. I have an insurance claim against the moving company. The other furniture company considers helping me a liability concern (which is very difficult to understand), rather than a chance to provide me with a solution to my problem and a chance to generate additional revenue. It is these contrasting service levels that motivated me to write this review. Fish Furniture provided me with an exceptional and delightful customer service experience, during a time when such service seems like a thing of the past. read more

Their idea of Customer service is call the POLICE and accuse you of committing a crime ? Thought I would support a locally owned family business during the pandemic . What a mistake. Perfect example of the "3rd Generation Rule" of why family owned businesses fail. Ordered a couch on the phone from Fishie Furniture. I even gave them the model number and told the salesman I need it in dark brown. Waited 8 weeks for deliver and Fishie delivered the wrong color couch. ( Tan not Brown) The salesman John Gazzuolo said the owner Dan Geller will have the wrong color couch picked up next week. He went on to say they would only order the correct couch if I agreed to pay an extra $500 plus tax because after 8 weeks the cost or the couch went up. I explained that I wanted Fish Furniture to honor the original sales contract. I then placed a stop payment on my check and advise Fishie Furniture of the stop payment. I explained that they could pick up the wrong couch when they delivered the correct couch. Dan Geller owner of Fishie Furniture , reported to the local police that a crime had been committed. I even received a phone call from a Police Detective on the matter. Its been 11 weeks now, my couch is not even ordered yet. read more

This place knows how to make you feel like family. I recently graduated college (note: on a budget) and was looking for a comfortable full mattress. I looked at places like ashley's/ikea, but wasn't able to find anything that fit both comfort and price, then I chanced upon this store! From the front you'd think it's has more catalogs to show you than furniture but little did I know in addition to the first floor, there's a whole basement area filled with beautiful pieces. The lady who greeted me was very warm and asked for my mattress preferences/considerations. She then knew exactly what line/brand best suit my price range and proceeded to explain in detail the different mattress types while allowing me ample time and space to try them all out. In the end, I went home with a beautiful queen, anniversary-edition Sealy's (the upgrade was a pleasant surprise) that had recently been discontinued from the factory line with an amazing price which sat right within my budget. The owner also personally helped the guys move the mattress onto our van. Talk about that extra touch! The last bit of surprise came in the mail the following week. It was a beautiful handwritten card sent from the staff showing their appreciation! I'm sold. read more

Unmatched customer service and craftsmanship! I inherited a dining room set that our dog decided to have for lunch, extensively damaging 2 chairs. The set was purchased from Fish Furniture in Mayfield Hts. over 30 years ago by my parents and the manufacturer is no longer in business. With no hope for a replacement, and others not wanting to take on the extensive repairs, in deep despair, I called Fish and described the situation. They should have been my first call. Within a day, I was talking with owner Dan Geller, who said "no problem," they'd look at the chairs and would do whatever possible to make the necessary repairs. A few weeks later, for a reasonable price, my ruined and unusable dining room chairs were completely and miraculously restored into the beautiful, usable, family heirloom pieces we once enjoyed. Long time customers and huge fans of Fish. Thanks to Dan and Scott and all the folks at Fish Furniture. John Y. read more

My belief owning a company in the United States is the always try to buy from local small business Eight years ago I bought a bedroom set a bed and a Tempur-pedic mattress eight years later now I started noticing some body imprints on the Tempur-pedic mattress Normally very organized I could not find the original receipt for the furniture and mattress Tempur-pedic was going to replace the bed for free but I needed an original sales slip I called Fish Furniture got a call back right away from the owner asked me a couple questions and was able to get me a new sales slip for the bed Tempur-pedic replace the bed and I was able to upgrade Personally went into the store to shake the owners hand I know he's busy he did not have to do that and it's the little things that matter That's all it takes for them to be my first choice when looking for any other furniture read more

WOW... I returned after purchasing a recliner 6 years ago... The salesman still knew me... he remembered what part of town I lived in and some personal things we talked about back when we first met. Dan G ( manager) came out and introduced himself and took me on a tour of the store and made me feel like I was the most important customer in the place. Funny thing is I'm not rich or a public figure.. just a normal guy... and I found amazing deals with the items I wanted to buy for my home. Nothing but the best craftsmanship in their furniture and the range of styles would fit anyone's taste. Fast financing, free delivery and being treated like the owners brother or son... I'm sold.. Ill only shop for furniture here !!! Just an amazing experience. Go ahead and just show up !!!... you will see... read more

I bought a bedroom set at Fish Furniture in Mayfield Hts 20+ years ago which had a headboard and a footboard.. We just converted the bed from full to queen size and discovered that the side rails could be expanded to accommodate the width but not the length. Instant headache right? The answer was no....I called Fish Furniture and spoke with Dan Geller. Dan was completely understanding and made several phone calls for me. Later that day he called back and was able to get me all the necessary items I needed. I can't say enough about Mr. Geller and Fish Furniture! I thought I was going to have to go out and buy a regular bed frame (which wouldn't accommodate my footboard) and pay 150.00 and not be satisfied. Mr. Geller will get my repeat business undoubtedly. What a great experience and welcome outcome! read more

I decided to go to Fish Furniture because other members of my family had shopped there and were very pleased and satisfied, and I'm a stickler for good customer service. I bought a beautiful leather chair, there was a slight problem, and it was resolved quickly and to my complete satisfaction. They even sent a gentleman out to fix a knick I had gotten in my chair a year later, and you can't even tell there was ever one there. I love my chair!! I personally dealt with John at the North Olmsted store, and Dan Geller, the owner, is also a delight to deal with. Great folks! I would recommend either Fish store to anyone looking to buy quality furniture, while receiving great customer service. Very refreshing these days :) read more

Wanted to express my gratitude to Dan, and the staff of Fish Furniture. I ordered a mattress and bunk board for my daughters bed to convert from a crib. When the mattress and board were delivered, the delivery guys unassembled the crib, and put the bed together without hesitation. When the guys encountered an issue with the size of the bunk board fitting in the bed, they explained to me my options, without throwing in the towel. They resolved the problem and and were able to put the bed together, still in less time than what it would have taken my husband. I had to return the bunk board and was issued a refund right away. This was not my first time shopping at Fish, and won't be my last. read more

I purchased a Moosehead bedroom set from Fish Furniture 30 yrs ago and was impressed with the quality of the product as well as the outstanding customer service. Sadly, Moosehead is.no longer in business but Fish furniture still provides a great selection of good quality furniture and awesome customer service, I've made several purchases over the years and have never been disappointed - and our recent dining table and chair set is no exception, They truly go the extra mile to meet the needs of its customers! It is obvious that they take great pride in all that they do - what a refreshingly different customer experience from some larger chains and so called "hi end" retailers, read more

So once again Fish Furniture was available and very helpful in a dire situation. I am a caregiver for my 92 yr old friend and upon getting him into his recliner lift chair the control button stopped working and this poor old man was stuck in the reclining position. So quickly I called Fish Furniture and talk to the owner. Yes the owner! And he suggested I send pics of the control and chair so he could check his stock to see if he had a control for tht chair. Well he did call me back and I picked it up and it worked and there was a happy old man and caregiver. Fish Furn is amazing and has been every time I have shopped there. Life is good at Fish furniture. Thank you! read more

I have been buying furniture from fish furniture for the past 25 years. For the past 20 years my salesperson has been Kitty at the Mayfield Heights store. I've bought 4 bedroom sets, leather sofas and recliners. Yesterday my purchase of a pub table, bar stools and 2 side chairs were delivered, the delivery guys were efficient, very nice and had felt pads with them to put on the legs of everything. I can't say enough about Kitty, her knowledge of furniture and her patience with my decision making process as I picked things out was so appreciated. I love the items that I just purchased and will be a life long customer. read more

We have been Fish Furniture customers for many years and have come to expect great service .I am writing a review this time because the service we received was truly above and beyond. We helped an elderly relative transition to an assisted living facility and ordered a bed from Fish Furniture. The first bed was to be delivered when we realized it would not work in the space. The Fish team went into action immediately and helped us to replace the bed and delivered the new bed the next day. Their service and support especially Dan (the owner) helped to ease this difficult transition. We are all forever grateful. read more

My husband and I went to Fish Furniture in Mayfield to shop for a mattress and a bedroom set for our 4 year old son.Kitty waited on us and was a pleasure to deal with. We decided on a very nice Stearns and Foster mattress, which we LOVE, and a Young America bedroom suite.I looked at several different furniture stores before entering Fish and found that they have the most reasonable prices and a wonderful selection. I was pleasantly surprised to learn that they have FREE DELIVERY!!! Overall, a very good experience and I would highly recommend Fish to anyone that is looking for REAL furniture. read more

It was Saturday afternoon before Christmas. We had a family party planned for the next day. When we tried to open the dining room table to put in the extension it got stuck halfway open. We called Fish furniture for help. I want to thank the owner, Dan Geller and his 2 servicemen. He asked the men to come out of their way on overtime to come to our house. They were able to get the table closed which saved our dinner party. Dan and his men went way above and beyond to help us and it was greatly appreciated. We buy almost all our furniture from Fish and this wonderful service is why. read more

I bought a tempurpedic mattress at Fish about 8 years ago. It developed some divets in it and I went back to Fish to inquire about warranties. Even though I didn't have my original receipt Dan Geller was able to look it up for me, and walked me through the warranty process so that I got a brand new mattress. Dan is passionate about mattresses and proper sleep. He is undoubtedly the best tempurpedic guy around probably the best mattress guy in Ohio. I have also bought furniture here over the years that has held up extremely well. You cannot go wrong here. Shop Local, people. read more

We have purchased several items through Fish over 20 years and the quality and service have always been spot on! Delivery is timely and they ensure we know the details of how to use the product, even when electronics is involved. All the people we have worked with are knowledgeable, professional and we are confident we are in good hands. I highly recommend the adjustable bed base recently purchased. It is awesome!! I can truly say that all our purchases are treasured furniture pieces that will last a lifetime. Thank you Dan Geller and Amy Bell!! read more