Absolutely love Dr.O'Neils Rheumatology wellness office. Dr.O'Neil, her PA, nurses & staff take…read moresuch great care of their patients! I personally like the feel of a women empowered medical office. They truly want to get to know you and your medical history! They won't stop til they have answers and your input! If your looking for a Rheumatologist than look no further. They'll send you for any medically necessary tests and review test results with you in office or over the patient portal. They respond to your voicemails within 48 hours unless your a new patient and then it would probably be longer. Discovered Rheumatology Wellness Center in 2017 and will be here for a long time. Remember they are flexible as to your medical treatments moving forward. If your looking for a relaxing and calm office setting this is your place!

Rheumatologists are few and far between in this area, but we are fortunate enough to have an…read moreamazing one here in Cheektowaga. As you may have read before on reviews of mine that when it comes to Doctors one of the things I insist on in my or my families physicians is Compassion and Knowledge and this practice has that in Spades. Dr. O'Neil is amazing, she was able to effectively diagnose and start appropriate treatment for an issue that has just recently cropped up in a family member. So starting off, the office has a calm, peaceful vibe. Its not just the staff, the colors are muted and pastel, the music in the waiting room is calm, the staff is welcoming and the waiting room has something you almost never see in a doctors office: comfortable furniture. The Nurses and the Doctor herself are top notch also. My family member went in with a migraine brewing to a visit, and the nurses made the room dark as soon as they were done with triage and spoke quietly out of concern. The Doctor offered acupuncture (normally something they charge for) to stop it in its tracks. Now I don't know if I ever believe that stabbing yourself with thin needles is spots is a cure for anything, but within 10 minutes she felt the pressure diminish and within 15 minutes the pain was gone. This is just ancillary service btw, the actual issue that brought my family member in was nailed immediately and a proper course of treatment was started right away and that, I might add, started reversing much of the Symptomology immediately. If you have an issue that requires a Rheumatologist I highly recommend this practice.

the worst doctors office ever!! they don't care about the patients at all !!! they make you jump…read morethrough hoops to get your medicine! the staff is rude. most hardly speak english!! the dr amy munro does not care about her patients at all. would not recommend to a stray animal !!! again worst practice ever !!! if you have them, drop them and run!!

WNY Medical .. Located On Broadway In Depew Is Incredible! The Staff Is Wonderful From Receptionist…read moreTo Doctors! I Have Been With Dr. Amy Munru For Years. Dr. Munru Is Knowledgeable In Every Area Of Medicine. If Your Looking For A Primary This Location Will Not Disappoint You!

I love being a patient of Dr. Ross. She Is friendly as Is her entire staff and unlike the last 2…read morepractices I had, she and her staff know their stuff and are always willing to help. An added plus ar her two dogs that like to do a meet and greet before going back with their mommy to lie down and hang out. I have even had her PA Erin, who Is also excellent and thorough. Other than the Dermatologist I have, Erin is the only PA I have ever felt comfortable and confident with. As far as I'm concerned, they have me for a patient as long as they are In practice.

I located her listing on reviewed primary care providers. I am glad I waited the couple of months I…read morehad to for a first time new patient appointment. She and her staff, including Erin, her PA and I generally don't like PAs, are wonderful. They listen to you, are all very friendly and quite thorough. I feel very much at ease there Having a very friendly dog to say hi makes it even nicer. I would recommend her office to anyone, especially those who, like me, have had a bad experience with other doctors.

I have been seeing Dr. Lane for two years now and wanted to share my thoughts about this fine…read moredoctor. One of the things l most like, is she never rushes you. When she is with your all her focus is on you and the issues at hand. None of that talking to you while running out the door. Secondly, she doesn't over prescribe. And each medication is reviewed for effectiveness and dosage. But mostly l like her bed side manner. Extraordinary! So few doctors these days possess this extremely important part of patient care. Dr. Lane truly cares for her patients individually. I am so glad l found her and am in her practice. (Also, scheduling is a breeze and there is very little wait time before you're taken in.)

Finally found a primary care doctor that has a private practice and is not part of a big…read moremilti-doctor group. He has one nurse and one medical receptionist. This is a case of smaller is better. It is also refreshing that there are outdated and recent magazines in the rack.

Been with Dr.Novelli his entire 43 years practicing. Compationate and always available to listen…read more Never one complaint in all these years about his ability. He and his staff are wonderful.

They never look into or care about your concerns. This facility has the doctors where patients have…read moreto fight for themselves, while the doctors gaslight you and won't acknowledge your issues and fears. Only positives are their hours and always being there. Other than that, these people will tell you you are fine no matter how you feel and send you on your way.

The idea of "masking" for every sniffle is a craziness in this office must stop…read more No - you will not catch my sinus infection, I'm negative for CoV. Why push masking on everyone with a sniffle. This only serves to create an issue where there shouldn't be one. Again, as many note in their reviews, the front desk personnel may be following orders but some do so in an arrogant manner. This seems to depend on the staff member. I have a greater issue - one of the front desk personnel wiped her nose ALL over her hand. My doctor visit was great but to see this on my way out...

If I could give this no stars I would. My husband wasn't feeling well since Dec of 2021. The PA…read moregave him steroids and kept sending him to the ER for because she was so inept she couldn't do her job. We asked to talk the Dr and they kept brushing him off. Bottom line, my husband has a serious rare cancer that went undiagnosed by this office for over 8 months. Please whatever you do don't go here.

Stupidly sent my son here after he aged out at the pediatricians. He comes out of there with a…read morescript for Wellbutrin. A healthy 19yr old boy goes to this NP for the first time and is put on mental meds and pain meds, because he said his knees hurt sometimes. "Well, here's 800 mg of ibuprofen for you." You wonder why young people have problems? Send them to providers like this! There are steps providers take before adding drugs. Again, he's 19 and very healthy and just left his pediatric doctors. This is what can happen in just a few minutes in the office.

Thanks to Catherine, one of the BEST PA's I've had there! If not for her, I would go elsewhere as…read moreothers have been condescending, argumentative, and not really listening. I wouldn't give this such good rating if it weren't for her!

Mary Lou R Placed a call today at 12:35 p.m. January 23. I…read morewas "caller #9. I was going to hang up numerous times, but I really needed to see how long it would take to speak with a nurse. I went to "caller #2" at 2:55! Was "caller #1" at 3:35. It's now 4:35 and I'm still caller #1. Thinking at 5 p.m. the recording will go to "our office is currently closed"!!! Going to stay on, just to see what happens. It's now 5:15 still #1 and the office closed 15 minutes ago. Safe to say nobody works overtime to take calls, since they don't take them when the office is open! Looks like a personal visit is coming on Monday morning. WTF!!!! Nearly FIVE HOURS waiting to see what the hell would happen and NOTHING happened!