Absolutely love Dr.O'Neils Rheumatology wellness office. Dr.O'Neil, her PA, nurses & staff take…read moresuch great care of their patients! I personally like the feel of a women empowered medical office. They truly want to get to know you and your medical history! They won't stop til they have answers and your input! If your looking for a Rheumatologist than look no further. They'll send you for any medically necessary tests and review test results with you in office or over the patient portal. They respond to your voicemails within 48 hours unless your a new patient and then it would probably be longer. Discovered Rheumatology Wellness Center in 2017 and will be here for a long time. Remember they are flexible as to your medical treatments moving forward. If your looking for a relaxing and calm office setting this is your place!

Rheumatologists are few and far between in this area, but we are fortunate enough to have an…read moreamazing one here in Cheektowaga. As you may have read before on reviews of mine that when it comes to Doctors one of the things I insist on in my or my families physicians is Compassion and Knowledge and this practice has that in Spades. Dr. O'Neil is amazing, she was able to effectively diagnose and start appropriate treatment for an issue that has just recently cropped up in a family member. So starting off, the office has a calm, peaceful vibe. Its not just the staff, the colors are muted and pastel, the music in the waiting room is calm, the staff is welcoming and the waiting room has something you almost never see in a doctors office: comfortable furniture. The Nurses and the Doctor herself are top notch also. My family member went in with a migraine brewing to a visit, and the nurses made the room dark as soon as they were done with triage and spoke quietly out of concern. The Doctor offered acupuncture (normally something they charge for) to stop it in its tracks. Now I don't know if I ever believe that stabbing yourself with thin needles is spots is a cure for anything, but within 10 minutes she felt the pressure diminish and within 15 minutes the pain was gone. This is just ancillary service btw, the actual issue that brought my family member in was nailed immediately and a proper course of treatment was started right away and that, I might add, started reversing much of the Symptomology immediately. If you have an issue that requires a Rheumatologist I highly recommend this practice.

the worst doctors office ever!! they don't care about the patients at all !!! they make you jump…read morethrough hoops to get your medicine! the staff is rude. most hardly speak english!! the dr amy munro does not care about her patients at all. would not recommend to a stray animal !!! again worst practice ever !!! if you have them, drop them and run!!

WNY Medical .. Located On Broadway In Depew Is Incredible! The Staff Is Wonderful From Receptionist…read moreTo Doctors! I Have Been With Dr. Amy Munru For Years. Dr. Munru Is Knowledgeable In Every Area Of Medicine. If Your Looking For A Primary This Location Will Not Disappoint You!

I love being a patient of Dr. Ross. She Is friendly as Is her entire staff and unlike the last 2…read morepractices I had, she and her staff know their stuff and are always willing to help. An added plus ar her two dogs that like to do a meet and greet before going back with their mommy to lie down and hang out. I have even had her PA Erin, who Is also excellent and thorough. Other than the Dermatologist I have, Erin is the only PA I have ever felt comfortable and confident with. As far as I'm concerned, they have me for a patient as long as they are In practice.

I located her listing on reviewed primary care providers. I am glad I waited the couple of months I…read morehad to for a first time new patient appointment. She and her staff, including Erin, her PA and I generally don't like PAs, are wonderful. They listen to you, are all very friendly and quite thorough. I feel very much at ease there Having a very friendly dog to say hi makes it even nicer. I would recommend her office to anyone, especially those who, like me, have had a bad experience with other doctors.

I have been seeing Dr. Lane for two years now and wanted to share my thoughts about this fine…read moredoctor. One of the things l most like, is she never rushes you. When she is with your all her focus is on you and the issues at hand. None of that talking to you while running out the door. Secondly, she doesn't over prescribe. And each medication is reviewed for effectiveness and dosage. But mostly l like her bed side manner. Extraordinary! So few doctors these days possess this extremely important part of patient care. Dr. Lane truly cares for her patients individually. I am so glad l found her and am in her practice. (Also, scheduling is a breeze and there is very little wait time before you're taken in.)

Dr Gabriel Cortes is a knowledgeable, thorough and attentive physician. He takes time with…read morepatients and offers expert advice with his years of experience. He recognized a symptom that other physicians had not identified and provided treatment accordingly. It is unusual to find a practice that sees their patients personally unlike larger group practices.

Finally found a primary care doctor that has a private practice and is not part of a big…read moremilti-doctor group. He has one nurse and one medical receptionist. This is a case of smaller is better. It is also refreshing that there are outdated and recent magazines in the rack.

Been with Dr.Novelli his entire 43 years practicing. Compationate and always available to listen…read more Never one complaint in all these years about his ability. He and his staff are wonderful.

They never look into or care about your concerns. This facility has the doctors where patients have…read moreto fight for themselves, while the doctors gaslight you and won't acknowledge your issues and fears. Only positives are their hours and always being there. Other than that, these people will tell you you are fine no matter how you feel and send you on your way.

Can never get ahold of these people. Phones are never being answered, been on hold for HOURS at a…read moretime. Had to drive all the way to the location just to make my appointment because they never answer in the portal either. Terrible service.

I highly recommend Family Care Physicians! I've been a patient for 35+ years. Not only the…read morewonderful Doctors - Dr Roche , Dr Palumbo and Dr McMichael who are our physician's but the wonderful staff they employ. From the person who answers the phone to the nurses who are kind and pleasant that treat you respectfully and get back to you immediately. My recent experience with another doctor's office that had extremely rude and unprofessional staff encouraged me write this review to let everyone know how much I appreciate Family Care and their outstanding service!! Thank you Ana, for all your help and understanding in helping me get through a medical issue that I have been dealing with - you've been wonderful and I truly appreciate your kindness and attentiveness!

I went here for an annual checkup appointment with doctor Victoria Grudzinski. She was horrible. I…read moreasked her to recommend me a gynecologist because I wanted a bilateral salpingectomy done (a sterilization procedure) and she started asking me inappropriate questions. She started asking me "what if u change ur mind in the future?" And "what if ur future partner wants kids?" As if thats any of her business!! I never went back since. Good news atleast, I ended up getting my sterilization procedure done anyways couple months after. I want to file a report towards Doctor Victoria Grudzinski for questioning my autonomy.

They do not answer their phones. They do not call back when you select the option. Their practice…read morehas degraded over the past year.

Thanks to Catherine, one of the BEST PA's I've had there! If not for her, I would go elsewhere as…read moreothers have been condescending, argumentative, and not really listening. I wouldn't give this such good rating if it weren't for her!