I'm concerned with the lack of intentional care and knowledge seeking at this location presented…read moreearly on. I share that because I came in requesting information and assistance. There is a difference between simply not knowing and adequately trying to "follow-up" to find the answer or help in the best way possible vs. being dismissive with no sense of urgency and/or interest in being solution based. A customer actually had to intervene from another line to provide some information as she overheard the challenge. This was a random act of kindness after I was met with what I would describe as a rude demeanor from the manager. He came in upset, I tried to extend grace but after a few moments, he still didn't seem to be guest centered. There was an employee by the name of Tricey (T) that was very helpful in seeking out the answers in which she could. Her professionalism, energy and bubbly personality was engaging with every guest that came in, including a package handler. It's challenging to be met in a dismissive and not so kind way when seeking answers that may already come with a level of anxiety and/or confusion. Also, connecting to the Starbucks wi-fi isn't the strongest when trying to print and/or obtain documents. But if it's not public wi-fi in the establishment, understandable. When I asked, I was told to connect to the neighboring Starbucks. I remained patient, got the information I needed and thanked the 3 employees present. I was just discouraged mid-way through the visit.

if i could rate it zero stars i would the manager is rude and made me feel like an idiot and talked…read moreto me like a child when i just needed help with my first time shipping with them

I'm not sure if this place, The Postal annex, is like a chain store, or if this is the only one?…read moreEither way, just like with my electronics (remotes) and my steaming services - I like everything to be in one place. Postal annex - I use it (there are other uses of course), to mail things. From important letters and documents, to packages. USPS, FEDEX, UPS, it's all doable right here in one place. And for that reason, I come here. And you should too.

I absolutely love coming to PostalAnnex+ for any shipping needs. Their personal and caring costumer…read moreservice is unlike any other. They do not have the amazon code scanning feature for returns but other than that they have it all. Military discount, frequent visitor card, personalized shipping services, masks, notary services, gifts, mail boxes, etc.

Absolutely the worst service I've ever experienced. I dropped off my shirt on November 6th and made…read moreit very clear I needed it by the 16th. After that, they completely stopped communicating -- no replies, no calls answered, nothing. When I finally showed up in person because they wouldn't answer the phone, my shirt was just sitting there unfinished. They told me to come back in an hour, and even after TWO hours, it still wasn't ready. I ended up waiting almost three hours just to get a sloppy printed design -- not embroidered, not the font I asked for, and not even the right color. And they never asked for my approval to switch from embroidery to a cheap print. They ruined my son's photoshoot shirt, they wasted my time, and they didn't take responsibility for anything. Even saying "it's on the house" doesn't fix the fact that they didn't do the job I trusted them with. Unprofessional, zero communication, and completely unreliable. I would never recommend this place to anyone.

Their designer is amazing. I think it's because he's young that he has such amazing ideas. He came…read moreup with a great design. I had custom t-shirts and embroidered caps done for a Down syndrome walk and I'm really impressed on the quality. They were also surprisingly reasonable on their pricing.

I had a bad experience at the UPS on Zaragoza they couldn't print out my forms and even double…read morechecked the email sent to and they insisted it was my phone or email. I ended up here and I sent it to their email address. It was printed out in less than 2 minutes paid and was a smooth transaction. The young man was very nice & helpful. I will be coming here from now on. Thank you!!

The staff were super nice and the service was extremely fast, for sure come check them out if you…read moreneed something printed

This has to be the worst UPS store I've ever been to. I've had numerous bad experiences. And today,…read moreliterally zero boxes, envelopes, nothing to ship stuff in.

From the owner: The UPS Store #0497 in El Paso offers in-store and online printing, document finishing, a mailbox…read morefor all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - .

To email and print a single document they charged $5.00 service plus a cost for the print of the…read moredocument. Totaled $7.00 for six pages. It would be one thing if someone actually got up to help you and explain the fees instead of just referring you to printed brochures spread all across the table. Zero Wifi to email and transfer a document so extra time spent, extra cost incurred and horrible customer service. Tried to help local and it wasn't a good experience.

I went to Kwik Kopy for Halloween banner and staff was very nice and extremely helpful. I worked…read morewith Margie, I told her what I envisioned and she made it happen. All I did was give her the "theme" that I was hoping to capture on the banner. Margie ran with IT! She sent me three examples of what she worked on for me, I picked the one that I loved the best, and that is how my banner came to be. I am very pleased with the banner, I was very pleased the service, and the rates were very reasonable. I have a banner that will last me for years to come (I hope), as opposed to Office Depot who wanted to make me a paper banner for exactly the same cost that I paid for here at Kwik Kopy Printing, and OD banner was only good for a one time use. Ive also used KKP for making copies of paperwork , they also have the most reasonable rates. I would definitely recommend time and time again.

Unprofessional and will waste your time with unfulfilled promises. I wouldn't trust this company…read morewith receiving a downpayment from you. Estimated time of project completion back dated and back dated with no work to show for the time passed. Basically have to beg for finished work. Response time is ridiculous if any response at all. Please tread lightly.

From the owner: We help your business communicate in a compelling way, through personalized creative content…read more We started Kattegory Creative 10+ yrs ago with a vision of a new kind of agency, one that supports brands struggling to differentiate themselves through products and services alone and who can no longer reach and engage audiences through common advertising tactics. We believed then, as we do now, that the experience a customer has with a brand is an extension of that company's values, products and services. A great experience can create a valuable customer for life.