Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

I'll preface this by saying my experience with them only pertained to a minor part of what they do:…read morea personal-use backyard grill propane tank. I purchased/rented one last summer in the Richmond Shops shopping center in Fishtown, next to the Pep Boys. I wanted to exchange it for a new one for the summer, but they're no longer available in the shopping center. It needs to be said without any doubt in my mind - I have never been to the actual Gas Pro location in South Philly. I looked around to see if there was anywhere else closer to me that I could make an exchange, but couldn't find anything, so I tried to get in touch with Gas Pro. I called on a Saturday in the one o'clock hour; Google said they're open until 2:00 on Saturdays. I know Google times aren't always accurate, but when I called and it went to a recorded message, the message said that I had called DURING their hours but nobody was available to take my call. It said to leave my name & number...but then it didn't take me to a voice message system where I could do so. So then I messaged them on Facebook, an exchange documented in my attached photo. I explained that the vendor I got my tank from last year is no more and asked where I could get another one. I also asked about their hours. The responses came off to me as rude and condescending - whoever was on the other end basically tried to say there's no place other than their main location to get their tanks, which was certainly not the case last year. And then he/she lectured me on the difference between a place being closed for the day and out of business. Not only was this needlessly condescending, but it suggested the person didn't understand my two fairly simple messages (aside from the typo "for me grill", which has nothing to do with comprehending my point). The last thing said was that they close at 1:30 on Fridays, despite me having called at 1:46 and their recording saying that I'd called during their hours. Maybe they're worth your while for larger-scale needs, but their customer service leaves something to be desired and sounds oddly unaware of where Gas Pro products were available just last year. I'll just get Blue Rhino or something that presents fewer headaches.

Gas Pro is just behind a busy 34th St next to the 76 freeway on/off ramp in South Philly. There…read morewere 2 guys outside to fill up your tanks of CO2 and Propane, which is useful for a lot of home use, and a bunch of other commercial gases like Acetylene and Argon. They also sell welding supplies. You hand off your tank and go inside the office to pay. The man behind the register was very friendly and made me feel welcomed. I filled up a 5 pound tank of CO2 for $10.80. I use this for my water carbonating machine. If I kept using the proprietary tank that came with the machine, it would cost $15 for a 14oz tank exchange. 14oz for $15 = $1.07/oz vs 80oz for $10.80 = $0.14/oz You can get CO2 from a lot of places, like homebrew stores or paintball/sporting goods stores, but they tend to be much pricier. If you need some CO2 I highly recommend this place!

Excellent Service Large selection of items…read more Great value, location & hours. John was very helpful with my purchase of 3" X 1/2" screws.

I always had a positive experience at 10 Th St Hardware I have purchased many things there a week…read moreago. I bought two plants for my balcony and unfortunately they died. I called 10 Th St Hardware to see if I could with my receipt come in and get two more for the two that shouldn't have died within a week and they told me that it was not in the return policy to take back any plants to die I find this so unacceptable. They are seasonal potted flowers and there was no reason for them to die. There was also no reason not to exchange them. I will not be returning to 10th St. hardware because of their customer service.

My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

06FEB2026 morning of my step daughter's wedding. Go out check my propane level and I'm down to 18%…read more I call my propane company if the last 10 years, and they tell me they are three weeks out to fill. Normally they do come out the next day. They tell me since I own my tank to go try somewhere else. Panicked, I start calling around. It's the coldest in a long time around here, and no one is picking up. I leave messages as I get ready for the wedding. Eric from Gastec calls back and after a few forms they tell me they'll be out as soon as possible. Two days later, worrying I may of messed up waiting so long they came out and filled the tank! $10 hazardous charge and lower price from my other supplier. I will definitely be using them again!!! Thanks to them for coming out so quickly!

I had a contract with them 2 years back and renewed this year with them…read more They usually monitor oil levels and top up when it reaches 50% level. This time, I noticed that they had not refilled even when my level was below 25%. Today I had to call them to remind them! I am critically low today and looks almost certain won't last tomorrow. I have turned down heat to 40 degrees so I can try to not freeze until next delivery! I am in coatesville area.

Trash service all around. I pay a lot of money for service contracts and when something breaks…read moreinstead of coming out in a timely way as promised, they delay the repair. Not worth the money or aggravation. I would give negative stars if possible.

We have had the absolute best experience with Matthey Propane. Last winter we ran out of propane on…read morea Saturday and Jud came out the same day to save the day- he was friendly and didn't make us feel like idiots for letting the propane run out nor did he make us feel like a crazy inconvenience for coming out in the cold. We won't use anyone else from now one because of that experience (and we haven't let the propane run out again :)). If you are looking for a propane company, I cannot recommend this company highly enough!!

From the owner: If your home, business, or recreational vehicle needs propane, Matthey Propane Service is the…read morecompany to call! Matthey Propane Service not only has propane, but also propane tanks for sale and rental. Need to exchange a barbecue propane tank? We've got you. Whether you're looking for propane for the fireplace in your home or to keep your company's forklift running, we have the fuel for you. If you need propane delivered to your job site, we can handle it. Do you need to pick up propane for your recreational vehicle? Come by our location at 2575 Mt. Ephraim Avenue, Camden, New Jersey 08104. We have a spacious parking lot designed with our clients in mind. When you come by our location, you will be able to bring your large vehicle in to pick up propane and be back on your way in no time. Call us today or visit our location to find out more about our propane services.