Right cannabis is the best in Schenectady have probably Albany the best people the best deals of…read more outgoing staff the weed is always fresh never had a bad experience everybody is mad chill plus they got a record player and they always play it so cool so stop by to ripe cannabis on Broadway you heard think about it

Best weed spot in the area. Nice people that seem to know what they are talking about. Prices and…read morequality are the best around.

We were driving from LI to Saratoga, to a party with friends from CO. and CA. We decided to stop…read moreat a bakery in Albany, to buy pastries. We spotted Cannabicity. We agreed,"This is better than cannoli's." You can park your car right outside. The building is very impressive, separate from the other stores. Inside, around the walls are lighted showcases, looking like a display of fine perfumes. There were many exotic types of Cannabis products, edibles, smokable's and growable's. The hostess, Naomi was kind, informative and very knowledgable. We received a gift after buying. The prices were surprisingly affordable. We left with a small bag full of treats. We were a hit at the party. Cannabicity goods were the life of the party.

So welcoming. I was nervous about coming in, being new to using cannabis. But they helped me choose…read morea few products to try, as I'm still trying to figure out what I like the most. The location is great, lots of parking, and the place is really high end. Loved the vibe and service. I'll definitely be back.

I especially decided to shop here because it happened to be less than a mile away where I was for a…read morefunction. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.

I arrived at around 10am on a Friday to check out the first legally licensed by NYS upstate…read morecannabis dispensary. Very exciting! Not counting drive time, the entire process from line to purchase took 30 minutes. I overheard that the wait time is much longer after lunchtime. While the obvious reason for this is supply versus demand (one legal dispensary in the area), there are some other best practices I have seen used at other dispensaries that I think Upstate Canna should adopt: 1: A preorder process. I've ordered online at other dispensaries and they text me the information to present with my ID at the door upon arrival and that gets me into the express in and out lane. 2: Merch. There is a smoke shop and a candy shop down the street from Upstate Canna. Yet they have a entire space where folks just check in and wait on a u shaped booth. That is prime real estate to add snacks and pipes and such. 3: The check in person didn't know what was on the menu. There was a big screen sort of power point but if people are just going to sit around for 30 minutes waiting to buy, consider having a menu for them to look at while they wait or even just a QR code they can scan that pulls up the current online menu where they can... order ahead and pay to save time. Additionally, while they smartly had two atm machines on site, neither worked. Which is a obvious issue that I recognize they have only so much control over but, they're taking up space and not working which would suck for anyone needing to get cash to make a purchase. The above stuff being updated would bump stars up to 4-5 later for me. At the moment, they are the only legal shop in town so it isn't a big deal and easy to overlook but competing dispensaries will inevitably arrive.l and compete for my business. That was the needs work stuff that dropped them from a 5 to a 3 star. Now to talk about the good stuff! Customer service was friendly. From the check in to the sale. Staff were friendly and knowledgeable (except check in guy who was just friendly). I learned that Upstate Canna is going to be implementing a delivery service which is absolutely fantastic! Assuming they end up having a location close enough to me in Colonie for it to be used eventually I will. Product seemed pretty good but I need to do some more research over the weekend :) They have a good selection of local flower and vape blends. Even pre rolls and tinctures. Though the tincture selection was a bit limited it was still better than some places I've been. At the end of the day, if they can get their transaction time down to less time than it takes me to drive to MA and pick up my order (currently that is 48 minutes) and they make good choices about capitalizing on their first mover advantage in the region to adopt best practices, I am very optimistic that this local business will thrive and that I will be visiting again!

What happened to this place? Besides the raise in prices? I'm not sure if there's new management…read moreor what, but the atmosphere has completely changed the last few times I've been in. The staff has always been wonderful, and honestly, customer service is the reason I keep coming back to Cannabicity. Lately though, the employees seem tense, nervous, and constantly under pressure. Every time I've visited recently, the person I assume is a manager has been openly scolding or micromanaging staff on the floor. Today, I listened to a sales associate repeatedly being told to clean while helping customers, and it honestly made the environment uncomfortable. This is the third time I've noticed it, so it doesn't seem like a one-off bad day. I genuinely feel bad for the staff because they've always been one of the best parts of the experience there. I hope management sees this, because the current atmosphere is really hurting what used to be a great vibe.

Everyone is always friendly. They always have our orders ready promptly. They have a very wide…read moreselection of stuff and it's always changing, always fun to try new edibles and drinks. Plus, the store itself is gorgeous. I love the graffiti by the registers.

Well I wrote a review of an unpleasant experience and for the first time ever the owner wrote back…read moreand offered to make it right. I completely appreciate that. That is the best customer service I have ever had after a review. You can tell he really wants to keep a good business! I will shop there again just for that:) Thank you.

Worst dispensary I've ever been to .. prices are so high and not much of a variety. .please do…read morebetter

The guys working here are always friendly and helpful. They also don't rush you which is great…read more They have lots of options that other shops don't carry and the giveaways are nice too!

Excellent customer service, great prices and convenient hours!…read more Huge affordable selection to choose from. Go check them out, you won't be disappointed!

Fantastic service, fantastic prices for edibles. I will never shop for my THC products anywhere…read moreelse.

Mike knows his stuff! Professional and courteous in all respects. Fair purchase and products…read moreworked as advertised! Thanks