I love this co-op service center so much. I have grown up in Hanover and it is in the same place…read more(which makes this townie very happy) but in my opinion it's all about the team and people working there. I adore all of the team that work there! They are funny, they are kind, they are extremely intelligent and educated about what's going on with your car and they always have a smile on their face kindly willing to help whoever has a question. Steve, Jim, Kyle and the rest of them are great! I would go here and recommend it to anyone in the area, but you have to schedule and plan ahead of time because they are always booked up! (Also shows how great of a service they are). I am going to go here for the rest of my car needs. What I like about it so much is the hometown feeling where they know you and make you feel comfortable. My little girl and I think they're great. They are 5 stars!

I took my vehicle in for a maintenance inspection. Among the charges was a tire rotation that…read morehadn't actually been done. The co-op has been short staffed lately and had to reschedule this appointment, but I am disappointed to see them cutting corners this way and charging for labor that wasn't completed. I will not be returning and recommend others also avoid this mechanic. Take the time to find somewhere else to go.

Cold and snowy day... January 22, 2025…read more.. Southbound on the 91outside of White River Junction, VT... sensed a strong odor of antifreeze... pulled into a gas station... Yep... broken water pump and overheating... Mind you, this GMC 2018 Sierra (fully paid off)... has gotten me completely cross country back in October, 2024... with no issues, not even a scratch... Vehicle is towed to Bob's Service Center at 10 am that day... Not Bob, but Josh... "Let's see, water pump, coolant and belt tensioner assembly need replacing... it'll be ready by two..." Josh was right on schedule... Professional, thorough, and kind... Picked up the vehicle... warranted work for 2 years/24,000 miles... back on the freeway I went... only a few hours delay... but no matter... the vehicle must be reliable... It was... Coldest day in White River Junction... This driver and owner will seek these gentlemen out for future auto repairs... they are simply the best... And kind... They explained everything... I do appreciate the thoughtful and thorough approach... A cold day driving with a vehicle failure... could have been made much more difficult... but it was not... it was a beautiful day... Bob's Service Center in White River Junction, VT... seek them out... Be prepared to be satisfied... and at a fair price... Thank you again...

Don't go anywhere else! After 5yrs of searching I found my shop. The team treats my ratty old Ford…read morediesel like it's a historic gem. Even taught me a few tips no one else knows. This team keeps both my 1990 Fussy ole Ford and my Subaru in the finest of mechanical condition for a price that is affordable. I even put them out on my Senior camping group so if a repair is needed in NH or VT they know to limp it in, drag it in, tow it in; but make sure you get it to Bobs!

TIME LINE @ ENGLAND BROS…read more 4/13/26 brought to shop Paul said grandpa had one just like it Was thrilled to work on it. 6/22/26 picked it up Paul said he did the brake job (bleeding the brake lines) but wouldn't charge me since it took so long & couldn't complete all that I wanted done. He didn't bleed the brakes even though he SAID he had. I can't stress this enough. I knew it as I was pulling out onto John Stark Hwy. when my foot went to the floor trying to stop for traffic. In between April 13 & June 22? It was raining. It snowed. He was sick. He got behind in his jobs. It rained again. He was behind again. He was starting today. It rained. He was gonna do it tomorrow for sure & thanks for being so understanding. He'd call as soon as it was done. After a week I called him. He said he was on it. He'd call in a few days when it was done. It rained. I left a message that if he can't do it please just call & let me know so I can move on. I called 2 days later & he said I was on his call list & he just can't do the job. April 13-June 22. I was kind. I never yelled. I was understanding. When I went to pick it up he said the brakes were indeed bled but no charge for my trouble & for being so patient. Gave me a safety inspection sticker. A SAFETY INSPECTION STICKER. No longer required in NH but I wanted to be sure I was good to go. Knowing FULL WELL he hadn't done my brakes & just let me drive away. EDIT TO SAY: Just went out to check things out (it was raining yesterday when I picked it up) and found the ORIGINAL LIST I had given Paul. bleed brakes (price given $127), safety check, fix gas gauge, new battery for engine to include new mount, de-winterize it ($127), blow out the vents (n/c), attach front plate (wasn't done when I got there but he had his guy do it) and NONE OF THIS WAS DONE. What WAS done was muddy footprints & dirt everywhere, seats taken apart & not put back together, and a drawer that doesn't close now. It was clean when I brought it in. Everything in place. And now.....? What a MESS!

From the owner: Family owned and operated automotive repair. Over 65 years combined experience to cover all of your…read moreautomotive needs. Engines, transmissions, diagnostic car repair. Hot rods, classics, antiques, race cars all welcome. Race car parts and supplies as well.

My experience with Zippity has ruined my potential future interactions with any other traditional…read morecar maintenance/repair places. The convenience of having your car serviced while you're at work and have the people that do the work be so accommodating, highly responsive, and honest is a very hard combination to beat. Nico is also super responsive to various questions and he went the extra mile to see if his technicians could do some non-routine work on my car. And what's more, the technicians did it beautifully. But the best part is that their pricing is quite fair. Needless to say, I'll be using Zippity for all my needs if they are able to perform the work.

I have been using Zippity for years, they were bought out a few years ago by a new company and the…read moreservice just isn't what it used to be. They used to allow frequent customers the option to do a 3 pay system for those really large repair bills and that does not happen anymore. Also, customer service isn't as friendly as it used to be. Now, they offer only a shadow of the services they used to....color me disappointed!

These guys really are as good as it gets! The work itself is always excellent (including diagnosis…read moreof tough problems) but what makes them truly special is the character and dedication of the people who work there. They'll never try to talk you into something expensive that you don't need--instead, they'll suggest ways to make it cost less--and their customer service is amazing. They primarily work on cars & trucks, but as I understand it, their work isn't limited to that; as far as I know, the only thing they don't do (or at least don't do yet) is tires. Check whether or not your problem has an engine attached to it, and if it does, call them. They're trustworthy, patient, friendly, and just plain the best in the area at what they do! If you're anywhere even vaguely nearby, they're worth the drive... or the tow, as the case may be.

Love these folks -- and I'm really sentimentally attached to my car. The only thing that sucks…read moreabout Night Owl is that they don't pack up, relocate their entire business, and follow me when I move half a continent away. Sour.

Dispatcher was very rude. I called and she literally told me a different times everytime, and none…read moreof them corresponded with what AAA said. I understand things happen but this girl should have just been honest with me from the beginning. I feel bad saying this but that girl that was answering the phones should not have a job with customer interactions. Don't bother, the women literally wasted my time and was mean and nasty while doing it.

Don't trust these guys to your family! Coming down 89 their driver flew up behind us at 80 mph…read morethen stayed on our bumper until we were able to move over. What's more our youngest, a new driver, was behind the wheel as these "professionals" proceeded to tailgate us Once past us these guys continued to tailgate every other car on the road in both the passing in slow lanes. Bottom line if you are in a situation where you need to be safe this is not the company for you

DO NOT USE MICHTELLS IN Chester / Springfield VT!…read more **keep in mind this is our only vehicle and we're a single income family** Never using that fucking auto company that screwed me over! The owner is high as a kite doesn't even remember me calling him two days ago and him telling me that he has Covid and then he tries to tell my husband oh I've never spoken to your wife I've never had Covid this is total bullshit my car is now broken! Wouldn't even let me get a word in because he's slurring his speech high as a kite telling me that he has to look it over all the paperwork and will take in five seconds never called me back. I had to call him multiple times leaving multiple messages and still won't return my calls. Than finally today my husband and I called when this happened! Two weeks ago brought my car in to get fixed by this auto company that is local. I understand the mechanic at the location got injured understandable but the other location had no back up plan kept leaving us hanging and not returning my calls giving me the runaround. Friday I had to literally drive up to their location and find out my car never got worked on after they told me it would so drive to their other location they're telling me their phones aren't working but yet they're making phone calls out to try to get a hold of the office manager. Office manager again gives me while I'm not sure what we're gonna do. I said I can't be without a car for two weeks I have doctors appointment which I've been canceling because of them. They then told me on Saturday I hope your car is done. Well Saturday evening I go out after they've said my car is all put back together and all of a sudden my traction light comes on. Then my brake lights flashing call them let them know they still can't tell me when this can get fixed telling me it's safe to drive etc. Then the shop manager tells me to call him Monday morning because he'll know whether or not his mechanic will be back in because he got a follow up doctors appointment after having the surgery which is fine. But then never called me I have to call him at 10 AM tells me well he's still going to be out we don't know when he's gonna be back well you would think with the follow up doctors appointment they would have an idea when he can return to work. But again I say OK as long as I can drive it Go out to drive it in my car stuck in the parking brake can't even move it my husband had to get it out now they're trying to say oh maybe it's the parking brake really because that wasn't an issue Then today I have to go to urgent care because I got something in my finger I go to leave and now my tire is up in to my wheel well. I never had these issues prior to having the work done. I know I did have certain worked on yes control arms ball joints and they said it's all good to go yet this fucking happens I gave them $1329 and now I might not even have a car at the end of us and they already cash the check before I can stop payment. I have screen shots of and photos! I have more photos than this but will not post all.

My first experience with Mitchell's auto body was after hitting a deer in December at the…read moreSpringfield shop. They did an amazing job! Since the new location in Chester has been open, I've been taking my car there for all my maintenance and can't thank the guys enough for always squeezing me into their schedule with my own busy schedule and making sure the job gets done correctly. The staff is always professional and takes the time to make sure everything is running appropriately and safely!