Was traveling through and had some kind of problem with my wheel. these guys fixed me up in 15…read moreminutes and no charge. felt like I was treated like a human being.

Excellent customer service, trustworthy, and timely for scheduling! Will return for regular serviceread more

The team here is great and saved me from making an unnecessary expensive repair suggested by…read moreanother service provider. Professional and friendly and ethical. Can't beat that combination.

Really friendly people Richard, Mandy and their crew. I know I can rely on an honest diagnosis and…read morereasonably priced cure here. I highly recommend Precision Motorworks.

I went to k&w to have a tire mounted that I purchased from them, they were really fast and also…read morehelped with a separate issue. Great place to get things done, its now my go-to business for tires and inspections etc. Manager was great as was his staff

In all my life I have never had as quick and easy of an experience at a tire shop. I was on a road…read moretrip from California and this was the closest shop to our hotel. My car was in and out with new tires in less than 30 minutes. I took off a star because when I got the car on the road there was a lot of steering wheel vibration which generally cones from a poor balance job. I also would have liked to have been offered an option of doing alignment.

Cold and snowy day... January 22, 2025…read more.. Southbound on the 91outside of White River Junction, VT... sensed a strong odor of antifreeze... pulled into a gas station... Yep... broken water pump and overheating... Mind you, this GMC 2018 Sierra (fully paid off)... has gotten me completely cross country back in October, 2024... with no issues, not even a scratch... Vehicle is towed to Bob's Service Center at 10 am that day... Not Bob, but Josh... "Let's see, water pump, coolant and belt tensioner assembly need replacing... it'll be ready by two..." Josh was right on schedule... Professional, thorough, and kind... Picked up the vehicle... warranted work for 2 years/24,000 miles... back on the freeway I went... only a few hours delay... but no matter... the vehicle must be reliable... It was... Coldest day in White River Junction... This driver and owner will seek these gentlemen out for future auto repairs... they are simply the best... And kind... They explained everything... I do appreciate the thoughtful and thorough approach... A cold day driving with a vehicle failure... could have been made much more difficult... but it was not... it was a beautiful day... Bob's Service Center in White River Junction, VT... seek them out... Be prepared to be satisfied... and at a fair price... Thank you again...

Don't go anywhere else! After 5yrs of searching I found my shop. The team treats my ratty old Ford…read morediesel like it's a historic gem. Even taught me a few tips no one else knows. This team keeps both my 1990 Fussy ole Ford and my Subaru in the finest of mechanical condition for a price that is affordable. I even put them out on my Senior camping group so if a repair is needed in NH or VT they know to limp it in, drag it in, tow it in; but make sure you get it to Bobs!

I would avoid this place, the brothers that run it are not trustworthy. I had some suspension work…read moredone - when the car was returned it had almost 150 miles added to it which they said was needed for a test drive. NO, 10 miles is a test drive. 150 is a joy ride. Ever since then, I have told everyone I know to stay away from them. Too late for some as they had already found out the hard way that these guys are dishonest.

Wow! So thankful and happy we came across this shop!!…read more While in the middle of our travels, our Ferrari 360 passenger side door became stuck and was unable to open from the inside or outside. Visiting the shop just days after Christmas, they were able to see us immediately and started working on the car within moments of arriving. Everyone was so courteous and hospitable from the very start... and determined to get the door fixed for us so we wouldn't be stranded with one door! They successfully fixed the door and we are very happy with the quality of work. I highly recommend this shop! Working on high end exotic cars, they definitely know what they are doing and are very honest and giving!

I love TBW Automotive! Craig, the service manager, is always friendly, helpful, and great about…read morekeeping me in the loop on my car. The technicians are knowledgeable and take great care of my vehicle. I have an older Accord that I love, and I honestly credit TBW for keeping it on the road. I've never felt upsold or told something was wrong when it wasn't. Sometimes, it takes them a day or two to get my car in to get looked at and that tells me they are in demand due to their excellent customer service, fantastic work, and reasonable prices.

Had my 2021 VW Jetta in for rear brake pads. The work was done correctly and on time. A minor…read moreissue with rotor replacement was resolved quickly and professionally. I recommend TBW highly.

Been here like 4 times, always very responsive, kind, and working very professional…read more I am a female college student just driving my first car ever, they always try to demonstrate the problem in a way that I can understand, and they always try to find me some discounts/ alternative ways to fix so that a student can afford. They will always ask me before fixing things to get my permission, and always tell me what's necessary what are not to save me money. Very trustworthy place

Consumer beware. After having my vehicle serviced at this…read moreshop, my brakes failed shortly afterward. It was one of the most frightening experiences I've ever had. I could have seriously injured myself or innocent people on the road, including pedestrians. The experience left me genuinely traumatized. I reached out to the shop multiple times to express my concerns. I was told they would review the situation and contact me, but after more than three months and several follow-up attempts, I still have not received a response. Based on my personal experience, I felt that my concerns were not taken seriously, and I was left without answers or a resolution. Because of this experience, I lost confidence in the quality of the work and would not return. I encourage others to carefully consider their options before trusting this shop with a vehicle that their safety depends on.

Great experience. Dan is trustworthy and reliable. Has handled multiple auto issues for me and my…read morefamily.

I have been going to them for the 5 years that I have lived in Lebanon. They have worked on my 98…read more4Runner, 02 Neon, and now my 05 Prius. They are always timely and flexible. They often do the work for lower than their quote. On 2 occasions I had issues they could not handle, and they told me that upfront and gave me a suggestion of where to go. As a young, single woman with only a basic understanding of engines and no family in the area, having a mechanic I can trust is absolutely imperative, and this is that mechanic!