I have rented a couple of units from this company; neither of which was a great option - more out…read moreof desperation while navigating the challenging renting scene in Tahoe. Julie & Krizamae run the office and are hard to communicate with; interactions can feel personal instead of professional. There are inconsistencies in how things are handled, including lease extensions, tenant concerns, and overall property management. They often lack efficiency in their property management responsibilities. Decisions and responses often felt discretionary rather than standardized, and at times suggested favoritism. I had a serious issue with a downstairs neighbor that escalated into destructive and unsafe behavior. My personal information was shared with the neighbor without my consent because the property management didn't "feel it was their responsibility to manage such issues" - so they breached privacy of tenants by creating an email thread without authorization. Ultimately this situation resulted in an arrest. During that time, I felt there was a lack of timely support and appropriate action from management, and the situation did not feel fully addressed even after escalation. I truly believe there are other, better, more experienced, more affordable options out there; if you're patient, you could find a healthier place to rent and a far better company to work with!

I rarely ever write a review but I felt I definitely needed to write a review here and express the…read moreamount of gratitude we have as a family for Julie and her whole team! I will say working with lake valley properties has been stress free and easy, communication great and meeting every one of our needs even better! This isn't just a review it's a thank you for caring about our family and our home.

We rented an Airbnb that was managed by Criterion during Covid and it was a disaster…read more Easily the worst experience I've ever had with a rental property. The place was not remotely close to what was advertised. Their mentions of interior design and decor did not match up with the scribbles on walls, chipped and broken furniture, and torn leather chairs that we actually found when we arrived. The worst part was how dirty the property was. They charged a bunch of money for a cleaning fee which would have been fine if the property was actually clean. There were stains on the sheets, bugs, cobwebs, and food on the plates and silverware. Also, a complete lack of communication when Airbnb tried to get in touch with them to resolve the issues. We just ended up going somewhere else. Absolutely terrible. The photos speak for themselves.

Criterion Properties gets 5 stars, no questions asked! I have used them for services like…read morecleaning, on call availability, and referrals to local specialists (like plumbers, electricians, etc). Dave and his team are not only professional, but he is kind and very hard working. Criterion Properties services both of my vacation homes in Tahoe and I have referred them out to a couple others as well. My two homes have had many renters, but still look great. Dave has had to deal with renters locking themselves out, spilling wine on the couch, and losing guest/parking passes, but he's always calm and quick to resolve the situation. He eventually transitioned us to another member of his team, but Brent showed concern for our house as if it was his own. A+ all around. I don't write many Yelp reviews but this is warranted. He and his team are exceptional.

Thus is a long-standing real estate office in the Carson City, NV area. The agents here handle…read morerental, lease, and for sale properties. Charles Kitchen Realty has been in the business this long because they know what they are doing and how to navigate any bumps in the road that happen during your transaction. There is a lot to be said for experience! Avis Cherry is the agent that handled my listing and sale. She has an amazing knowledge of the area and inventory therein. Avis was with me every step of the way. Her presentation of my property was outstanding! She priced my home fairly and it sold within 24 hrs of the listing going live. She also has a good list of skilled repair folks to help finish or fix any necessary tasks so your house is sparkling and ready for a new owner. Please call Avis Cherry at Charles Kitchen Realty whether you are just thinking about a change of location or are ready to locate ASAP. You wil be glad you did!

Last 4 out of 5 reviews are based on interactions with Brenda Sweet. Theres not much more I can add…read moreto the obvious. These reviews are spot on. She is unprofessional, rude, condenscending, decietful, and flat out horridenous to deal with. I hope and encourage Charles Kitchen Realty to take a moment to evaluate and assess the impact this individual is having on the clients, your business, and overall experience. She would probably benefit from reading some of these reviews as they are a reflection of her and not Charles Kitchen Realty. Carson City/Minden/ Gardnerville are real small .. people talk and ive yet to come across anyone who's had a positive experience working with her.

I would not recommend Nevada Primer properties to manage your rental…read more properties The quality of service is lacking and they neglect serious issues beyond the point that is reasonable.

[Note: Yelp detected my photos of the dog poop on the sidewalk the business failed to maintain via…read moreits automation software, and would not let me upload them to the business's site here, just to my own review below.] This is a real estate and commercial property management firm. Among the properties they manage are 1817 Stewart Street and 1749 Stewart Street, both on Stewart Street near North Roop Street in the same plaza actually in Carson City. There are some little known businesses there, like DeBug Computer. So why am I reviewing them? Because they have been negligent about cleaning up dog poop on the sidewalk abutting their property on North Roop Street which has interfered with the enjoyment of my walks. They are required to maintain the sidewalks abutting their property according to Carson City Public Works (I called them a few months ago to verify). Please note that by walking other sidewalks abutting their property, which, I have established a personal consumer relationship with them, and am authorized by the Yelp terms of service to leave this review. Dog poop on the property or public sidewalks maintained by Nevada Premier Properties has not been too big of a problem in the past three months. However, I notice in the past few weeks dog poop has been accumulating, and nothing has been done about. One time another pedestrian kicked the excrement out of the way, so the sidewalks were clear. But tonight there were two areas of old dog poop on the sidewalk and grass next to it outside of their fence which had been neglected. A little ways down, on the sidewalk by the next property, there were three large patches of gigantic dog poop; and they were smeared all over the sidewalk by someone stepping in it (I will review them too once I find out who owns the property). This has ruined my walks and left a bad taste in my mouth. Someone has to do something about it. I am filing complaints tomorrow. The sidewalks are unusable in this area. People are locked in their houses 24/7, and when they do go out those rare times to exercise, dog poop ruins your walk. People in Carson City can be so entitled. Carson City Public Works will have to step in and resolve the problem since I suspect the owners will continue to be negligent and blame it on the coronavirus. This is taking away the public's enjoyment. I have to walk carefully around the offending material and get all upset when I walk on this stretch of road. I have stepped in dog poop in the past, and it is not fun to remove from your sneakers. You have to use a key to remove it from your treads. And it smells and you track the smell everywhere until you can get to a sink. Disgusting! Bill or fine the owners if necessary. In New York City, if the city inspectors find any debris on your commercial sidewalk, like a crushed soda can, they will fine you without warning, even if you just swept the sidewalk that morning. I have also noticed metal signs piling up in the back of the property as well as other trash, like boxes and paper towels on the grass. I would hate to be a tenant of theirs, given how they run their properties.

We recently had the pleasure of working with Chris Hernandez to sell our house in Kingsbury,…read moreNevada. We couldn't be happier with the results and the process from start to finish. Chris truly understands the unique dynamics of the Lake Tahoe real estate market. Their local expertise was invaluable, particularly when it came to pricing our home correctly to attract serious buyers, navigating the challenges of market volitility and coordinating with local vendors. Communication was outstanding. Chris kept us informed every single step of the way--whether it was after a showing, during the negotiation phase, or while managing complex paperwork. They were incredibly responsive and made selling remotely feel seamless and stress-free. The ultimate outcome speaks for itself: Chris managed to secure a fantastic offer, selling our property to a strong buyer with favorable terms. Their negotiation skills were clearly top-notch, and we felt completely supported and advocated for throughout the closing process. If you are looking to buy or sell a property in the Lake Tahoe area, we highly recommend Chris Hernandez. They are professional, genuinely caring, and deliver incredible results.

There are experiences that are so exceptional they deserve special acknowledgement. A recent…read moreproperty transaction involving Chris and Brooke Hernandez of Compass Realty is an example of extraordinary excellence. They were consistently the epitome of the highest professional standards. Extremely knowledgable and responsive, they also possess delightful personalities. There was never a doubt that the client's best interest was their foremost goal. It was a perfect relationship and I sincerely believe they will provide the same for anyone they represent.

It's sad to say this is one of the worst lease experiences I've ever had…read more Tons of hidden fees No explanations Miss guidance and the promotion they offer of 1 moth off; they sure charge it on their high so call "convince fees" I feel like I'm at a 5 star hotel resort without the resort amenities, what a joke And most are close or breaking down Like the pool The spa which is the jacuzzi Very unfriendly and it seems they hate helping you The most answers I received are " I'm sorry " and " there's nothing I can do" What a way to not make you feel at home. If you are looking to rent, save yourself a headache And over priced

Don't let the negative reviews fool you--apartment living comes with its quirks, and a little…read morebackground noise and service issues are standard. After almost three years here, we've never had any real complaints. When unexpected issues popped up (yes, even a falling shampoo bottle can cause a stir), Rocky, Alex, and Killian stepped in quickly and efficiently. Rent has stayed reasonable year after year, and the only reason we're moving out is that we're headed to another state--not because of any problems here. If you value fair rent and a team that genuinely cares, this is the place to be.

I don't know what the deal is with this agency, but I've had nothing but bad experiences over the…read moreyears with their agents. Not one has show me any modicum of professionalism. I buy and sell quite a few properties and just recently two experiences have caused me to write this review. Colette Burau killed a deal with her buyer for my house through unethical means and then got the same buyer into contract with a house she had listed. This is a breach of good faith and is the 3rd bad experience I've had with this agent. Stephen Lincoln recently rejected my offer for a property and then a week later asked me to resubmit my offer which I did. A day later the property went back to "Active" status and three days later my offer, which he asked me to resubmit, was rejected again. There is no doubt that Mr. Lincoln shopped my offer and used it as a means of extracting a higher offer from somebody else. The fact that he put the property back on "Active" status alone is a breach of good faith. These 2 incidents are just the latest in a long line of unethical dealings I've had with this office over the last 10 years and I would encourage anyone with a conscience to go elsewhere for your real estate needs.

Great Staff and very professional agents. Everyone I have worked with or met in this office have…read morebeen outstanding. 5 Stars! Highly Recommend!

I am so HAPPY about the new parking rules !!! and the gates are working I know that we as the…read moreresidents get frustrated as the gates are up but I have seen the residents force the gates up or run them, we pay for this 1 more second to get in the gate won't hurt, I have never had issues with the staff they are all amazing. I have lived here for many years!!!

Management, has posted an illegal parking threat , fines for illegal parking, yet the management is…read moreparking in handicapped parking places so they don't have to walk to their apartments, they have had residents cars towed for this offense, we tried to post a picture on the websites wall of them parking in illegally in a handicap parking, they immediately pulled picture down, management does NOT follow their own rules, also smoking on the property is also forbidden and they sit on their porch and smoke Marijuana, this has been noted several times, but they are obviously entitled, because of there position, it's wrong and abusive​