Gave my daughter an infection when they gave her a shot never come here again it was Horrible. Also…read morethe office experience was really bad

I usually have a good experience with the doctors in this office, however my most recent visit was…read morehorrible. My son (9 months old) needed to get his ears checked to make sure he didn't still have an ear infection. I don't recall the doctor's name but she was terrible. she held my son down on his face very aggressively to look at his ears. he screamed and cried which he never does. i did not know she did this until his dad told me so I didn't get to say anything to her or anyone else. i will be calling and making a complaint about this.

we are new to Prima, and we are beyond pleased. They are quick to answer messages, fill…read moreprescriptions and make appointments. Very courteous staff, very caring doctors, shout out to Dr O'Shea, she has gone beyond our expectations. Highly recommend this practice.

I love this practice. Caring doctors that spend the time with you, and follow up with you. I've…read moremet most of the doctors I believe and each one has been compassionate, took their time, and thorough! So glad we made the switch to this group.

Very disappointed with care from Dr. Hines who likes to preach religion to children and disparage…read moreparents once child reaches 16 years and the doctor feels his way is better than parents. Not allowed to participate in child's care in this way. No discussion of child's concerns with parent. Demonstrated disrespect to parents. Do not consider this to be effective or professional medical care.

If I could give zero stars, I would. After a long list of events that made me reconsider bringing…read moremy children there, Jenna Callahan has really sealed the deal. In fact, just due to her bullying nature after my husband failed to return her call, escalated the matter and fully embarrassed me and my family on a lovely Saturday morning. Please, for the love of God, do not make the same mistake I did. Never go here.

Dr Lee was such a caring knowledgeable man who knew my special needs child was frightened of having…read moreher throat stabbed. He not only talked to her about why he had to do it for her own good, he also drew a picture on the exam table paper of where they swab. We barely waited for him at all in the room for an exam and the assistants were friendly too. They took us right away when we walked in instead of making us wait. I highly recommend bringing your child here because they actually care.​

Excellent experience every time ! So happy We avoided a strenuous hasbro ER fiasco when my…read moredaughter's elbow came out of the socket for the second time . They accepted the challenge and got it back in with no wait time !

We will miss taking our children to see Dr Becker. She is a wonderful pediatrician. We are deeply…read moresaddened by the news that she is suffering from health problems.

I would absolutely not recommend this pediatric facility or staff to you or your children. They…read morewill waste your time. They do not keep their schedule. The MAs have no idea what they're doing or where they're bringing their patients the last visit I was there it felt like it was first day. The manager is an absolute horror show. She screamed at me on my way out for standing up for myself and my children and our time. I had dropped off paperwork for an IEP to the Social Worker Crystal. First of all the office called me at 8 o'clock in the morning asking me why Chris was scheduled, none of his IEP paperwork was never filled out and faxed to the school. you gotta a bunch of people who don't care about your child claiming to care about your child. it's weird and I would not recommend

Horrible!! No care for children only want to get $$$ TLDR:…read moretook son for hurt finger and got yelled at because "this isn't a walk-in" and if you don't come to every single well visit they don't want to see you. Then we were denied care for our newborn after they had scheduled an appointment for our baby because we had been "dismissed from the practice for being a liability" a week before they confirmed our appointment. These people do not care about children. We took our very healthy 17month old son in for a pinched finger and the nurse Caitlin had a lousy attitude. She was more interested in yelling at us for not coming to well visits we had never scheduled than dealing with his boo boo and caring for him. When it was done, she didn't give him a bandage or ask if we had any questions. She said, "this is not a walk-in". Obviously, since he's a toddler we went to our pediatrician rather than a walk-in but they don't seem to want to see your child if he is sick or hurt. They only do "well visits". We were about to have our second baby and tried to schedule an appointment for both of them with Dr. Fisher since Caitlin was a really uncaring and ambivalent provider. We tried to call twice to set up the appointment but the nurse manager was away on vacation and they said she would call us when she got back. A month later we had our second baby and scheduled her first appointment, and our son's 18month appointment from the hospital on Friday. The woman on the phone confirmed we were scheduled for an appointment on Monday afternoon. We called Monday morning just to confirm we were all set for later and the nurse manager said we could not come because we were dismissed from the practice over a week ago for "being a liability". The day we were supposed to bring in our newborn was the first we had heard of it. When we asked when this happened and why they didn't call, Jennifer the nurse manager said she called and left voicemails but it turns out they were calling an old phone number on file, not our updated one. She said she had a letter but didn't send it because she could not talk to anyone on the phone. So they confirmed our appointment a week after we were "dismissed" then turned our newborn away from medical care the day of. These people are evil and do not care about your child, just their bottom line. Bill insurance, get their co-pay and see $$. AVOID AT ALL COSTS!!!

Dr. Dietrich is WONDERFUL! Always takes her time with my kids and has a very personable…read morepersonality. Her desk staff and Jessica, however are rude and don't treat the patients with the same respect the doctor does! It takes away from how great her practice is. Thinking of changing pediatricians just because of how rude and demeaning they are!

They used to have the most friendly staff. Today at my kids visit, the MA was short and very rude…read more Was not gently with my child's flu shot and should not be working with kids! After being with Smithfield pediatrics for 15 years, I'm going to look for a new pediatrician.