Any of the old reviews are about the previous owners!! The salon sold to paint lab owners about a…read moreyear ago! This review is about the new owners salon! They are by far the best nail salon in the North country! Great job every time. Extremely sanitary and clean inside the salon. Highly recommend!

Very friendly as soon as you walk through the door. The quality has been great my nails last me up…read moreto a month maybe longer if I let them.

When I'm upstate visiting family we always make time for a girls trip to the nail salon. Friendly…read morestaff and they really clean the heck out of my cuticles. I always bring in nail inspo pics and they've always executed the same or actually better than the pics. Wish I took some picture of my freshly done nails so I could post :( Highly recommend!

I love it here. The nail techs are always professional and make it a comfortable experience. They…read morecan do any requests. I often show them pics from Instagram or Pinterest. Never have been let down. 10/10!

Best Pedi I think I've ever had!!! Staff and facilities are amazing!!! Been a while since I've…read moreenjoyed a pedicure this much! Can't wait to come back!!!

The way they do nails and change prices when there done they are not even and feel so lumpy instead…read moreof nice and smooth I use too love this place when Jason did my nails but I truly don't know what has happened to them I probably won't be going back!

I took my mom here to get our nails done. They are terrible. My mom's nails were all different…read moresizes, shapes and lengths. The paint job was terrible they didn't even paint the whole nail. They are chunky looking and just awful. My nails are just as bad. The man who did them didn't paint the whole nail or cover the whole nail so you can still see my actual nails on the sides. They are all chunky looking and the paint job is all blotchy and just all around terrible looking. I brought my step daughter an hour later they said it would be 20 to just paint her nails and they charged me 45. The man who did mine saw another lady come in and she was asking for designs and gems and what not so he rushed through mine to hurry and do hers he didn't even talk to me just walked away to her. Terrible customer service as well. WILL NEVER RECOMMEND TO ANYONE EVER

You may be able to receive most of these services in other spots throughout the area for a bit less…read moremoney, but Glow offers three things no other place can offer. Denise. Becky. Danielle. I am an incredibly crabby person on most days, but I know I am going to have a great time when I am booked for my biweekly nail appointment. The conversation is never boring, the service is top-notch, and the entire system feels effortless. Denise goes above and beyond to help every client who walks into the door. Becky has the sweetest smile and laugh, and Danielle is a creative genius. The selection of Gelish and Morgan Taylor polish is impressive, too. I am never able to decide and leave the decision for the ladies to make! Denise is constantly cleaning when she is working. You can see the hygiene and quality of care that goes into maintaining the front space. I would note that I am not a huge fan of merchandise being shelved right behind my manicure chair, as it creates the risk for accidents and uncomfortable intrusive browsing by other patrons when I'm receiving my services. I'm not familiar with other services, but my husband is quite fond of the massage services. He's also a difficult sell, so that's a good sign for the massage services!

From the owner: Glow Skincare and Spa's Mission is to provide a unique combination of services that will improve…read morehealth and wellness in the North Country and beyond.

I have been going to Total Image for many years. I have alway received nothing but excellent…read moreservice from Lisa Cary, the owner. She does incredible work and I would highly recommend Total Image for your hair care. They also do manicures, pedicures and tanning. The girls that work there are all very pleasant and accommodating as far as you hair needs. Stop by and give them a try! Kathy R.

I went in for a trim of my layers and bangs and got my eyebrows done. I wouldn't recommend going…read morehere. The do not use current cutting trends and never once used the razor scissors so my bangs are heavy and sit awful so I will be finding someone else to fix them. I also asked that they leave the length and I walked out with 3-4" taken off the length when all I wanted was my layers trimmed up and the shortest layer to hit my jaw line. Which is exactly what I told her. She didn't get it there so I said it needed to come up and then she proceeded to cut and took off the length on all my layers. They take cash only which was also annoying. They only got 2 stars because she was nice but I'd rather a rude stylist that cuts well then what I ended up with. I've never had a haircut this bad.

This is one of the best places in Potsdam to get a glow-up. They have never given me bad advice on…read moremy hair, style or personal matters. I see Melinda, but have heard great things about all the stylists and the lady who does nails, too!

So I was on a business trip. It's hard to get my workout in on the road, but I found this place and…read morethey had a drop in rate. So I thought I'd give it a try. First they advertise all of these amenities, but when I asked for a masseuse she wasn't there and apparently you have to book two weeks out. WTF? Then I worked out on some exercise machines. It was a push day and there just weren't enough machines to do those sets. Now if they had free weights they were hidden because 8 never saw them. I like to finish up with some cardio. Now these they had plenty of. So I chose a bike and set to spinning. And they have an app to listen to TV on your phone. Wow that's great. Set up my headphones and started laughing and working out to Modern Family. Until the sound didn't sync up to the show. It was like watching a Chinese Martial Arts movie dubbed over in English. Remember those on Saturday afternoons? So that sucked. And then the bike shut down so there went any stats that was being recorded. Ok so that was enough. Decided I'd go get a manicure since I saw her there when I walked in. Oh no she left 10 minutes ago. How about we post the hours so your customers know And to tip it off no towels and no lockers either? Where do your regulars change! So hopefully I never have to go back to Potsdam again. If so I'll go find a big rock to work out with. This place was not worth it.

I have a full year membership, so by default I'm a fan, though I am having doubts about renewal…read more It's a fairly small gym, with weight machines, cardio machines, a weight room and a class room. I can never make the classes because it's straight after work or early in the morning. If you need tv while cardio-ing, then you need to bring a radio that tunes into the tv frequencies, I don't really care for it so it doesn't bother me. I don't do the tanning & salon, but they have that too. In fact, most of the cars in the parking lot are tanners, the gym area is usually empty. The weight room can get crowded, but it's not bad. The gym doesn't smell bad, and if it does you can prop open one of the doors. The worst is when somebody axe effects the entire locker room and then it's just plain nasty. I don't shower in the gym because the water smells kinda funks, but they do have hand sanitizers all over the place. One thing that annoys me is the limited weekend hours, especially on Sunday, when it closes at 3pm.

Four of us went to gets manicure and a pedicure without an appointment they took us right in. Clean…read morestorefront, prices are reasonable for all services. Friendly staff, lots of eager employees. Had a wonderful pedicure. Lots of color selections. Cash for tips only! credit card and cash for services.

Personable, professional, clean, great designs and quality work. They're awesome! I've been going…read moreto them for a decade.

Shay has been doing my hair for at least a year. She always gets the color right and the cut is…read morejust as I request!! I enjoy my visits at this salon. Shelley and Shay are fun and respectful!! It's the first salon I tried here and I won't be leaving it! Thank you Dale They keep things clean!!!

First off, I only came in for a bang trim, but I have a lot of experience in customer service and…read morethe styling industry. I exclusively get my hair cut in Buffalo at Tonic Hair Salon, but I was in need of a bang trim and decided I would trust a professional, instead of doing it myself. Big mistake. Once I arrived, there was no friendly greeting, just a sign in, and my hair stylist whom I was not sure if she worked the desk or was my hair stylist told me to follow her. So, I guess she was my stylist. She never introduced herself, or asked me anything about myself. She seemed very young and inexperienced. I showed her a reference photo of how I wanted my bangs (asymmetrical) and she said she understood. If she hadn't, I would have gotten something else. She didn't ask me which way I wanted my bangs or how I part my hair so when she started working from the wrong side, I had to correct her. Not a big deal, but you should ask if you want sides-wept or asymetrical. I have cowlicks and I doubt she even noticed, which is something you need to take into consideration. She started cutting and did it all wrong because she assumed I wanted what she had (looked nothing like the picture). I even showed her multiple pictures of the same model so she could see the bang cut and styled in different ways from different angles. She called over another stylist. At this time, the other stylist wanted her razor and still did not do what I wanted. She actually started to pull other sections from my hair to cut them without consulting me. I had to say to her "You're not planning on cutting that, right?" and she said it should be part of my bangs. I told her not to. I didn't want my hair to be even more messed up and I trust my old stylist enough to know that those very long pieces (I have long hair) should not be part of my bangs. She finished the cut, walked away and the first stylist straightened them and asked me if they were ok. Honestly, they weren't. When I looked at them in my car I saw they were super choppy in a not intentional way. She cut off too much in one section. And she did no layering or point cutting to soften it or make them fuller. It was honestly just like my dad did when I was a child and he is by no means a stylist. I ended up stopping at Wal-Mart and picked up some sheers so I could fix it. It's still not perfect, but it's better than it was. I have learned to just wait to go to my trusted stylist. Also, in terms of atmosphere, the place was nearly dead on a Saturday mid-day. There were only two stylists working. There was a fly that kept trying to land on the coffee that I brought and I kept shooing it away. Not once did either of the stylists apologize about the bug or try to get it away from my coffee. I know I have high standards, but I think everyone should hold themselves to high standards. In an area like this, with very little competition some businesses don't try and do not keep up with industry trends. If you can't even do a bang trim, you shouldn't be a stylist.