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    10 years ago

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    Michele Herrera - CrossCountry Mortgage - Happy new homeowners

    Michele Herrera - CrossCountry Mortgage

    (35 reviews)

    We cannot recommend Michele highly enough! From the purchase of our very first condo to its…read moreeventual sale and the recent purchase of our first house, she was with us every step of the way--and truly went above and beyond in every possible sense. She helped us deal with a complicated insurance issue and was very responsive the entire time. Michele and her colleagues took the time to walk us through every step of the mortgage process, explained all our options clearly, and always made sure we felt comfortable and confident in our decisions. Thanks to Michele, we are now closing on our first home--and we couldn't be more grateful. If you're looking for someone who's knowledgeable, trustworthy, and truly committed to your success, pick Michele!

    We reached out to Michele many months ago to get prequalified. In this crazy market, this was just…read morethe first step to get "seen" by any seller, of course. Because things were so competitive, it took us a long time to find something that was the right fit and in our budget. (Michele helped us know exactly what our budget was.) When we finally decided to put an offer in, I called Michele and asked her how long it would take her to get her letter in for us. She had it to our real estate agent the next morning ready to go! When our offer was accepted, she helped us figure out how to maximize our loan and gave us very clear and well-explained options for moving forward. She was readily available to speak to whenever we needed- even in the evening because of our crazy work and kid schedules! I would highly recommend Michele for your loan endeavor!

    Joel A Maloney - Priority Financial Network - Joel

    Joel A Maloney - Priority Financial Network

    (5 reviews)

    I've used Joel three times, a refinance of our condo, a purchase of our single family home in Santa…read moreBarbara, and just recently a refinance of that home as rates dropped. The first two times I used him were at his old company McAdams, but just recently I used him with Priority. He is just getting better and better at navigating all of these mortgage rules and forms that keep piling up. He has something like 30+ years of experience, so he knows what he is doing. When Joel switched to Priority I had a hard time finding him and actually contacted Union Bank and a lender on Zillow. Union Bank wanted $500 up-front to start the application, it would get absorbed into the escrow if I was approved, but there was no guarantee I would be approved. The Zillow place was typical Zillow, quote a rate that is .25% lower than elsewhere, but when you actually apply find out that rate was for totally vanilla situations. If you have anything not vanilla such as a Schedule C business and deductions, suddenly they realize you aren't a slam dunk and either drop you or raise your rate. With Joel I know he isn't going to get started on something unless he knows he can see it through at the rate and fees he told you to begin with. I like a no-fee re-fi and he has delivered on that both times, even if he had to eat a bit out of his pocket to make it happen. He is the most pro-active broker I have used, and I've talked to close to a dozen in the last 8 years. The dude knows his stuff and I'm happy to have him on my side the next time we need him.

    I have used Joel Maloney for my last three refinances. He is always on target, price and rate. I…read morealso love the fact that in this time of government regulations, he makes the paper work seem easy. I will use Joel for all my refinancing needs now and in the future.

    Northern Trust Bank - mortgagebrokers - Updated July 2026

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