Well I just read a few reviews but I don't think we're taking about the same place. I have had 4 Colonoscopy with Dr. Wardlaw in the past 10 years. Always professional treated me with care, the office staff is always professional and courteous as are the Nurses. I always felt that they took exception care of me I have other medical problems Hip, Shoulder replacement and Back surgery. I'd give them 25 stars if allowed. read more

Dr Wardlaw is an amazing doctor. However, the staff is absolutely unprofessional as it can get! I received a letter stating that Dr Wardlaw would no longer provide medical care for me because I did not show up to an appointment that I did not schedule. Unfortunately I had the pleasure of receiving a call back from Kimberly who is extremely dreadful. She went back to 2014 and said I missed an appointment and that I recently missed an appointment this year so I can no longer be seen. Let me just say I did not receive any notifications or reminders that I even had an appointment that was scheduled by my PCP! I am busy and a reminder would have be greatly appreciated. Anyways I would rather not receive medical treatment from such a hateful place......... all bc I missed 2 appointments? GOOD LUCK! read more

Initially, Dr. Wardlaw seemed nice and professional, but he is an excellent actor. I haven't seen Dr. Wardlaw since July of 2022, and I've been having some serious issues. It took over a month to get an appointment. I get a call at 10:07am on the day of the appointment. I was shocked at how rude his Office Manager was. She asked me if I could do a zoom call for my appointment. I told her that didn't work for me. Since I haven't had a bowel movement in over a month (even with the medication he's perscribed), I thought it pertinent that I see the doctor in person. She talked over me and when I was dumbfounded on how to respond, she started shouting "Hello! Are you there?" in such a rude and demeaning way. By the end of this short phone call, she was raising her voice telling me that she will let the doctor know that I am refusing the zoom appointment. Not knowing who I spoke to over the phone, I asked to speak with the office manager to discuss the unprofessional nature of the call. She was just as rude in person and told me that it was the doctor who didn't want to see me and she just conveyed the message, be sure to tell the doctor when he sees you. After waiting almost an hour past my appointment time (that I took off work early to be there for) he comes into the room.He talks so quickly and essentially trys to usher me out before I've even said a word. He tells me he will just give me some over the counter muralax and send me on my way. I try to explain the call with the office manager and he says, "I'll stop you right there. She's not just me office manager, she's my nurse..." and goes on to talk loudly at me far too close to my face about how since covid it's just better to see people over zoom. I dont know a single other doctor who would prefer to not see the patient in person. He tells me the only difference is there's no touch on zoom. I tell him that touch and a physical exam seems pretty important. He keeps talking over me and loudly. I've been in the room less than 5 minutes with him. I ask him to please stop talking so loudly and huffy and tries to end the appointment. I tell him it's not what she said that bothers me, but how she said it. He starts to try and talk loudly again about how he will schedule me again for zoom in two weeks. At this point I am crying. I dont deal well with confrontation. Through tears, I tell him I will just find a new doctor, no need to schedule me. He tries to shake my hand and says he hopes I'll reconsider. I pull away as I have issues with people touching me from past trauma. This is where the true Dr. Wardlaw comes to light. His smiling face immediately drops and he tells me how to get out and pay. I gather my things and grab a tissue, embarrassed to leave balling my eyes out. He stands by the door rushing me. As I am wiping my eyes, I tell him I'll be out when I'm done. It's been less than half a minute since he appointment. He tells me in a harsh tone and again far more loud than even remotely nessedary "I need this room for a zoom appointment."At this point I feel disgusted that this man is so heartless and treats his patients like cattle. I finally grow a spine andday, "Sounds like you're over-booked." He snaps and yells as I leave, "Find a new doctor!" I respond, "Gladly." The other staff were wonderful. I'm sorry they work for such terrible people. read more