I am extremely disappointed with the lack of communication and patient support during a very…read moreserious medical situation involving my husband's upcoming colonoscopy after a positive Cologuard test. For weeks, I tried to reach the gastroenterology office with basic but important questions about bowel prep instructions and never received adequate guidance. We were also given conflicting or unclear information about the procedure and preparation. As the procedure approached, we were told we would need to pay a significant upfront amount (around 30%) before care could proceed, even though this is medically necessary follow-up after a cancer screening test. We were not offered clear help navigating financial assistance or patient advocacy, and it felt like the focus was on payment rather than ensuring timely medical care. I also learned through billing discussions that there may have been issues with how the procedure was coded, which could potentially impact insurance coverage. This added even more confusion and stress to an already urgent situation. What was most concerning was the lack of proactive communication and support when we clearly expressed distress and concern. Instead of helping us find solutions, we were met with a cancellation-type response due to inability to pay upfront. When dealing with a possible cancer-related diagnostic situation, patients should not feel ignored, confused, or unsupported. I hope the office improves communication, billing transparency, and patient advocacy moving forward.

Dr. Reddy is my ALL time favorite Dr. He's passionate & he literally takes his time with you. When…read morehe's with you, you receive his undivided attention. #LoveHim

"I visited Northlake Gastroenterology offices on 1/31 with my mom, and everything went smoothly, my…read moremother's appointment went well, however we did not feel too welcomed by staff member Robin at check in. She was very annoyed, and between the time of check in and my appointment to start, she was speaking poorly about another staff member, not too loud but loud enough to where my mother and I were made aware it was going on. I do not feel she is a very good representation of what the company stands for considering how well the rest of my visit went"

These people talked me into getting an upper GI that wasn't needed. Then, to add insult to injury,…read moretheir billing is handled by some out of state company that is plainly incompetent. I had to track them down to ask for a copy of the bill, which I knew I had one coming because of the EOB from my insurance. When I got the bill, I tried to make a payment with my credit card, but their automated phone system is a non-working joke. After an outrageously long time waiting on hold, I gave my info to an operator for a credit card payment, and was told it was taken care of. The next day I get a robocall saying I still owe them money. When I call and talk to someone else, they had no record of my payment! I tried to contact the facility, but they would not help me. I am now afraid this will end up in collections, despite my having paid in full, because of their extreme incompetence.

Sadly, I didn't qualify for any of their clinical trials, however they are super nice. They are…read moredoing several for fatty liver and even do a free liver scan, but my liver is healthy!

They conduct paid clinical trials. Right now several going for fatty liver and low t. Friend them…read moreon Facebook and they will have ways to apply to the studies

Brought my husband here for surgery. He went back to a room. As soon as he walked in he seen a used…read moreIV on the floor. After changing out of his clothes he noticed more blood IVs on the floor. He then got dressed and left due to the unsanitary conditions of this medical facility where they are performing medical procedures on people.

From the moment you walk through the door you can sense a genuine caring for their patients. I…read morejust had a hand surgery at this facility. I have two more procedures to go through and I wouldn't want to go anywhere but here. Front desk - promptly greeted and my information was taken. The lady was very personable. Pre-op - empathy and genuine caring are hard to fake. My pre-op nurse was so nice. I've had many IV's started and she gets the prize as the smoothest experience ever. She got me some warm blankets to keep me comfortable. Checked on me often. Nurse Anesthetist was freaking awesome. So nice! Operating Room - every here was very professional and personable. Again Nurse Anesthetist was awesome. Recovery - very smooth experience. They called a day or two later to make sure I was doing OK. Great job and I'll be back!

Well I just read a few reviews but I don't think we're taking about the same place. I have had 4…read moreColonoscopy with Dr. Wardlaw in the past 10 years. Always professional treated me with care, the office staff is always professional and courteous as are the Nurses. I always felt that they took exception care of me I have other medical problems Hip, Shoulder replacement and Back surgery. I'd give them 25 stars if allowed.

Dr Wardlaw is an amazing doctor. However, the staff is absolutely unprofessional as it can get! I…read morereceived a letter stating that Dr Wardlaw would no longer provide medical care for me because I did not show up to an appointment that I did not schedule. Unfortunately I had the pleasure of receiving a call back from Kimberly who is extremely dreadful. She went back to 2014 and said I missed an appointment and that I recently missed an appointment this year so I can no longer be seen. Let me just say I did not receive any notifications or reminders that I even had an appointment that was scheduled by my PCP! I am busy and a reminder would have be greatly appreciated. Anyways I would rather not receive medical treatment from such a hateful place......... all bc I missed 2 appointments? GOOD LUCK!

Dr. Winstead saved my life. He has remained a totally amazing component in my health and…read moremaintaining my crohns disease. He takes an interest in his patients. He and his staff truly care. They speak to you like a person.

From the owner: Specializing in: - Physicians & Surgeons, Gastroenterology…read more(Stomach & Intestines) - Physicians & Surgeons

Do NOT come here if you need actual treatment. All they will do is look at you for 5 minutes,…read moredisinterested at that, and bill you hundreds of dollars for that. Only to give you no answer, and schedule a procedure for weeks/months later. You just have to hope you don't get worse in the meantime. When you do finally get to said procedure day, they charge you hundreds to thousands more dollars just to NOT DO THE PROCEDURE! They are the greediest, lazy set of "doctors" I've ever encountered! Please do yourself a favor and find a genuine medical practice to find care. This place is a JOKE!!!

The are awesome. The treatment from the doctor's the staff is very professional and extremely…read morecaring.

I feel Oschner's of New Orleans on Jefferson Hwy should be held accountable for the performance or…read morebehavior of their rotation of doctors when giving care to one doctor in particular I will not call her name, but I have submitted a formal complaint and I'm seeking legal council. She has which is a note system that travels along with each patient in their files. She has placed a note in my file in epic stating that he is an which is incorrectly. My son has to take Delatin via IV. So how can he be attic if the only way he can get it is that your hospital administer? It's not something you can go off the street and get he hasn't been seeking it off the street so how could you call him an attic? I am very upset with this. I am contacting my should be ashamed of yourself to even allow a doctor to put that in a foul when this type of performance is unacceptable it's just unacceptable so I am filing a formal complaint. She needs to be removed from the rotation. She's rude and not only did she put this in his file, she treat him like he was a piece of dirt up under her shoe. I don't like it at all. He has been in for the last six years. I flew him medically to New Orleans, thinking that you all would take care of him, but hell he could've stayed in California and got this kind of treatment. At least they knew he wasn't an attic and they did give him the medicine that he needed that would somewhat control his pain. I am very upset. Feel free to reach out to me 318512-5885. My name is Tammy Johnson.or via email tjohnson19@comcast.net Her comments need to be removed from his chart and she is to never ever be part of of the so call 7 day rotation. also, how do you expect a patient to get the utmost level of care if every seven days you're rotating doctors and some read the notes some don't and if there is an issue that he is specified, he has a autoimmune which has caused a lot of issues, neurologically everything. How would you just want? Just a regular on-call doctor just to come in and say OK we're gonna do this. Why not leave him with a speciallist who will follow the notes accordingly

On May 1st, I underwent a urological procedure at the former NSRMC, now Slidell Memorial Hospital…read more(SMH) East, also known as Ochsner. From my initial check-in with Ms. Mickey to the pre-operative care provided by Ms. Regina and the recovery nurse, Ms. Breann, the experience was exceptionally pleasant. The staff made the entire process significantly easier to manage. While I was aware of what to expect during recovery, their efforts to ensure my comfort were truly commendable. Dr. Gurtner is an excellent physician, and I appreciate her straightforward approach to my condition. She ensured I was well-informed about the procedure, although, of course, no preparation can fully account for the postoperative period. The staff at SMH East consistently provides healthcare services of the highest quality. I have been a patient at these two hospitals since the 1970s, and the standard of care has remained consistently excellent, regardless of the name change.

Started off as an recommendation because I've heard good things from other people about this place…read morebut to my realization this was one of the worst doctors experiences I've ever had. Had a history of stomach issues and never seen a specialist before until I visited and all the nurse staff treated me well before I eventually seen the Doctor. The Doctor came in teaching a Nurse Practitioner but instead of teaching and actually aided a patient in need of help I was used pretty much as a test dummy instead. I stated all my previous issues I was having a was rudely interrupted and almost scolded after listed my symptoms and not being able to give a reason why I was having them. Don't u go to a doctor to find out what's going wrong and not get scolded for it correct? It felt more like going to a police precent and being interrogated by police instead. It didn't help either not being a resident of Louisiana either as the doctors retry much insisted I should see a primary doctor instead which I am obviously but don't u think you should go to digestive specialist for digestion problems ? That's what I went there for their is nothing else wrong so I don't understand a doctor who takes me insurance money can just talk to a patient that way or anyone that way. Maybe he was having a bad day but this was completely unprofessional and give this place a big two thumbs down. I was better off asking for stomach meds and leaving them actually telling about issues. DO NOT GO !!!!