I just want to express the office care I have received from office manager Vilma as well as Toni…read more They are always patient and kind in helping to resolve any needs and so I want to express my gratitude for them! Customer service and how a person feels treated really makes such a difference in someone's life! Keep being the Angels you probably didn't even know you are

Christine was wonderful and very professional in helping me get my message for my medication refill…read moreto Dr. Onal(great Dr) Christine didn't rush or dismiss my concerns! Such a refreshing experience to have been helped by her!! I was a great office mgr she's a asset to your office

excellent doctors and physician assistants. i trust these people with my life! the best of the…read morebest!!!!! 5 stars is not enough for this practice!!!! they are awesome!

My experience with Dr Rosenfeld has been very good. He takes his time to listen and understand his…read morepatients

I would recommend for anyone looking for a primary who cares and if your sick they are there no…read moreneed to go to urgent care always available

My girlfriend had a new patient appointment at 9:15am today. We arrived at 9am to fill out forms…read more At 9:25 while waiting to be taken back after filling out forms they told us her insurance isn't taken here anymore. We have had this appointment scheduled for a month. Her insurance hasn't changed. The office has had her insurance information since she made the appointment. They could have called us at any point prior to 9:25am today and we could seek care elsewhere. The front desk staff are completely incompetent and unprofessional. This is a practice that needs to be absorbed by a bigger hospital organization and ensure competent patient care. We wasted our time and my girlfriend now has delay of care in tending to her active medical issues. Completely unacceptable. Do not go here.

Making an appointment was easy peasey. Wait time was minimal when arriving at the office…read more I saw Dr. D Franko, out of the Medford office. It is a convenient location right off the LIE. The office was clean and staff extremely kind and helpful with any questions I had. Dr. Franko was swift and pleasant. I feel confident with continuing my care with him and the efficient staff at this location.

This office has zero respect for their patient's time. Over an hour wait time After Time. They…read moreconsistently cancel and reschedule appointments. Send you to take test after test after test. Rude staff when questioned about the completely unacceptable wait times.

Dr is amazing office visits are and physicals are full physicals highly recommended Dr Butt IA…read moregenius and cares for his patients along with nurses and staff

You accepted an appointment for 5:20, messaged for confirmation on multiple occasions for multiple…read moredays, even sent a "Have you arrived to your appointment" message before the scheduled time. When we arrived at the office AT 5:00, it was closed. Not only is this super unprofessional, but it raises major concerns for this Medical Care establishment. Do you just deny patients when it's inconvenient for you? Do you just close early due to boredom? Do you not want to actually care for your patients? Genuine questions for hopefully a genuine medical professional that works at this establishment. Best of luck to anyone who actually go here cause god only knows where their certification comes from.

Horrible Medical Facility!!! Dismissive Disrespectful Staff on 2nd and 3rd floors…read more Made me wait over an hour past my appointment just to tell me I couldn't be seen by Dr. Pillip, but instead by a Nurse Practitioner.

Used to be a great Dr. Now you can't get anyone oh the phone, they take you forever to call back…read morewith results and when someone does contact you, they are in the Philippines. He also now has the nurse practitioner seeing most of the patients. Completely unacceptable. He seems more interested in making $$$$ with his weight loss clinic.

I have been a patient of Dr. Spadaro for many years both in the past and currently. He is…read moreknowledgeable, caring, kind, listens and explains. I had seen him in the past and my experience was excellent. So when I needed a pulmonologist again I went back to him. Even my Primary Care doctor said he was great when he asked me whom I had seen in the past. All the staff are very pleasant and efficient. I highly recommend Dr. Spadaro!

The receptionist is so selfish and rude, why would you bother making an appointment with her…read moresnapping back at every question? There is no sense of customer service or coordination of care and definitely not a hint of any desire to help. The burden is on you to do everything (e.g., check insurance coverage with referrals, fax medical records, update their office listings in insurer's directories), so I wouldn't trust physicians who don't check for quality in the staff they hire to do nothing to attract and retain patients except make their lives miserable simply because they can get away with it. I'll take family's health and business elsewhere. Someone who treats patients this poorly can't possibly reflect well for the physicians caring about someone's health if they let this pass for customer care. I don't even want to imagine the potential nightmare of dealing with staff who have no sensitivity for dealing with seniors and their complications.

I received a recent diagnosis for an auto immune connective tissue disease, colitis, and…read moreneuropathy... The Dr quickly prescribed all of the toxic meds traditionally used for these problems. Being a naturalist as much as possible I decided to seek an alternative after watching Dr Sajay Guptas show on the benefits of Medical Marijuana. I tried Dr #1 who said my RA wasn't on the list of illnesses (which is CRAZY) one of my Drs gave me Dr Herman's name and number and that is where I first encountered KIM (his receptionist)!!!! Talk about a CAN DO attitude! She couldn't have been more responsive and compassionate . Together we got all of this red tape resolved and I was in the office seeing Dr Herman in just a few days! Dr Herman is also a warm, caring Dr who doesn't think within the box and understood exactly where I was coming from and what I needed. I strongly urge anyone suffering taking toxic chemicals which are not adding anything good to our bodies to make an appointment and get into see them! I promise you will be as happy as I was. Kim made this process easy and fun. KUDOS to Dr Herman for having KIM at his side! KUDOS to Dr Herman for practicing medicine that makes sense!

I have been a patient of Dr. Herman for the past 5 years and couldn't be happier. He is very…read moreprofessional, and his office staff is amazing! After suffering with health issues for many years, Dr Herman was finally able to treat me, and improve my quality of life immeasurably. I have referred friends and family to him, and everyone has been extremely pleased.