On April 15th, 2026, I had upper spinal surgery performed by Dr. Paul Jeffords from Resurgeons…read moreOrthopedic at St. Joseph's location. The surgery was performed at Northside Hospital on Johnson Ferry Rd. I was admitted to Northside Hospital's 2nd Floor Neuro for recovery. I couldn't have had a better experience! Every single nurse and staff treated me with the upmost care, professionalism and personable attitudes. I chose to stay longer, because I knew I was being taken care of above and beyond! On May 19th 2026, I decided to have my lower lumber surgery done by Dr. Paul Jeffords and once again performed at Northside Hospital. Once again, I was taken care of beyond all measure and stayed additional days/nights, because I knew I was in the BEST care EVER!!! On July 28th, 2026, I had an additional spinal surgery performed by Dr. Jeffords and his team. This surgery was performed at Northside Hospital and once again, I was treated with the utmost care one could want. I, again, chose to stay an additional day, because of the superior care I received from all of the nurses and staff on the 2nd Floor. I am incredibly grateful to Dr. Paul Jeffords and his talented group, Scott Siegel, Shelby and Elissa! I am most appreciative of Northside Hospital's 2nd Floor staff to include: Arin - 80153, Jada - 80035, Christina, Jennifer, Catrina - 53355, David - 73712, Renee - 83293, Sam - 83333, Mae - 81991 (8th floor), Nonye - 82763, Sharale - 82949, Ruka - 73712, Ben - 81615, Austin - 77890 and Casandra (Kitchen staff). Thank you ALL for taking such wonderful care of me during my three (3) stays at Northside Hospital! William C. Frierson (Cliff)

DO NOT USE NORTHSIDE HOSPITAL'S EMERGENCY ROOM. This is not a hotel review. This is a medical…read morewarning. On August 22nd, 2026, Northside Hospital physically blocked vehicular access to the Emergency Room, forcing any and all potential emergency room patients (including 73 year-old stroke victims) to WALK to the Emergency Room. North Side administration and repair technicians were not on site. But they did have lots of cops hanging around doing nothing. More cops than patients. Including those scary 73 year-old stroke victims.

Everyone was very cordial, and communicated whenever they needed information from us. Our nurse was…read morevery upfront about wait times and pricing. She tried her best to get through taking vitals and everything so the doctor could see us as soon as he was done with the several patients ahead of us. She was so kind, and that made the experience less stressful--no one wants to have a problem bad enough for an urgent care but this one was trustworthy!

I had a very disappointing experience at Piedmont Urgent Care. I came in with painful urination and…read morepainful, swollen lymph nodes and was met with a complete lack of compassion or concern. Dr. Kim performed no real assessment and offered no solutions beyond a basic urinalysis. I had to ask for bloodwork, and I also had to ask for a prescription to help manage the pain I was experiencing. There was no attempt to investigate the cause of my symptoms or provide meaningful guidance. I was essentially told that if I wanted any real effort in diagnosing the issue, I should go to the ER or see my primary care physician--making the urgent care visit feel pointless. The entire interaction felt rushed and dismissive. Dr. Kim seemed impatient and irritated by my questions, and the initial consult lasted no more than three minutes before he excused himself, saying he had other things to do. I left feeling unheard, unsupported, and no closer to understanding or resolving my symptoms. This experience fell far short of what I would expect from an urgent care visit, especially when seeking help for something painful and concerning.

This review is for the Emergency Dept. We had no wait and VIP service, this is the Cadillac of…read moreEmory's! Parking is free and convenient if you're going to the ER. The lobby was literally empty on a Saturday. My loved one was evaluated immediately and there was a clean room available and staff who checked in frequently. We saw a friendly doctor who actually read the chart. It wasn't cold and we had cable tv to watch. Because it could have been minor or serious, my loved one was fed and given a room in the "Clinical Decision Unit" to sleep in overnight to wait for an MRI. Our room was comfortable and I was able to sleep in a recliner. The staff brought blankets and a pillow. This may sound normal but it's a world away from Emory University Clifton hospital where we paid to park and waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We literally heard people screaming because they were in pain. There were no doctors, a nurse said someone died due to lack of staff, one of the security guards was stabbed in the hand, it was like a horror movie! Even if you called 911 and arrived on a stretcher (which is recommended to fast track service), you'll be lined up stretcher to stretcher to freeze and wait like the rest of us. It took several days and constant checking for an MRI, whether you were admitted to the hospital or not. And I'd still choose Emory Clifton over Decatur or Hillandale.. But now we have a better option. The only area for improvement at St. Joe's would be a cafeteria open on weekends but food delivery is available. We don't always need an ER but when we do, we will go to St. Joseph's. It's worth the drive!

ER staff Dr. Harris and nurse Elle were amazing and familiar with treating people with disabilities…read morewith respect allowing participation and a safe place to get needed care. ER's con: The lobby wait time was very long. On a different not, the 5th nurses Morgan and Elizabeth discharged disabled patient with feces on butt and private part area, staff not familiar with ADA rules. Anne, nurse aide was lazy she would stay seated at station when the buzzer was press for help with toilet assistance. She also disconnected sensors on bed to prevent falls then left room. Terrible experience for a disabled patient on this floor.

Well it's that time of the year again to do a physical. Couldn't remember the last time I had my…read moretetanus shot, so I got it done. We were seen by Victoria Anderson MD which was nice and convenient. All checked out. We had a few referrals to do. Also had our blood work done which was super fast. All in all a quick and clean visit.

I came here for my routine blood work (a walk-in process) for my annual physical. The employees at…read morethe registration, vitals & lab stations were welcoming, friendly & quick within their perspective positions. My only issue is on me...when my name was called the first time, I missed it, as I was sitting on the opposite side of the waiting room. To that end & after a 10-minute wait I went to the registration desk to inquire about my status. Both of the ladies got up & went in a different directions to see what the delay was. That's when the Phlebotomist came out, called my name again & escorted me back to get my blood drawn. She was kind in apologizing for the mix-up...not a big deal I told her. I appreciate the positive patient care & overall cleanliness of the center.

One of the finest employees works at the Infusion Center in Atlanta. I have been there several…read moretimes and Monica B. is just an outstanding employee. Please recognize her. Adrienne L

‍I'm a patient of Dr. ThomasDr. Thomas and his staff at Northside is AWESOMEThey are the most…read morecaring staff. I was hesitant and afraid of the whole process. Now I look forward to going for therapy. I can't say enough or show as much gratitude as needed The second chance at life has been amazing. The Hospital is on their game Rozlyn Wilson

We just went in to get a rapid Covid test, there were zero people in the waiting room no cars in…read morethe parking lot. The first thing they told us was that they don't do rapid test which we know is in accurate then they proceeded to tell us they're short staffed and we'd have to come back at 3 PM, three hours from when we walked in and there were no patience in the waiting room. The person at the front was rude and looked like he had been sleeping before we walked in! Will never go back, especially when there's three other urgent cares in a 1 mile radius!

This is a painful review because I use this UC and its good for some…read moreminor things like testing for flu, covid, strep throat in a relatively short time. Do not go for other things like a fracture. Unfortunately my son needed an xray and I called in advance, they were very nice and helpful but never told me that if the bone was broken they couldn't fix it. So why have a kid in pain come in, pay for an xray and then send you to children's healthcare! Also kindness matters... the lady who told me this, was with this attitude like when you talk so loud and fast so the other cannot talk like it was obvious they didn't do casts on kids! Its not obvious lady, just be human and don't say you can take a boy in pain if you cannot do ANYTHING TO HELP! I just hope you don't have to go through this with a son. I ended up in children's healthcare for 7 hours but at least with professional attention.

Remarkable Review - Emergency Care Team Date: April 22, 2026…read more I would like to take a moment to recognize the exceptional care my daughter and I received during our recent emergency visit. From the moment we arrived, the team acted with urgency, professionalism, and compassion. Cherrel, who arrived with the ambulance and her partner, ensured my daughter was transported safely and remained attentive throughout the process. Kendall, my daughter Ja'lyn's nurse, provided attentive and reassuring care, keeping me informed and making sure she was stable and comfortable. I also want to recognize Jacob, who stepped in and took initiative to assist with Ja'lyn's check when he noticed it was due, even while Kendall was occupied. That level of awareness and teamwork did not go unnoticed. Dr. Melnikoff demonstrated professionalism and thoroughness in evaluating and treating my daughter. I truly appreciated him going above and beyond by following up with my daughter's cardiologist to ensure they were aligned and on the same page regarding her care. That level of coordination meant a great deal to me. I also want to acknowledge the rest of the supporting nursing staff, who worked collaboratively to ensure everything was handled efficiently. Due to their swift response and coordinated care, my daughter received the attention she needed during a very concerning situation involving low oxygen levels and low blood pressure. Their ability to remain calm, communicative, and compassionate made a stressful experience much more manageable. I truly appreciate the entire team and their dedication to patient care. -Kay

My oldest had an issue and I took him to a normal emergency room. There they examined him and…read morediagnosed him but could not treat him due to his age... they directed us here. Once here they took us back immediately and took a look. It was determined that he would need to stay so they got us in a room. The room was nice, the people were great, the doctors and nurses were all professional but also empathetic. They were very diligent and took their time to explain to us what was going on and what the steps were as well as possible future steps. Honestly when you're in the hospital for one of your children it is nerve racking enough! The way they approached everything really helped to keep us in the know and made it much easier to handle. In the end we got the best possible outcome from the excellent care they provided and the next day we were able to go home with everything better. I really appreciate this place!

Disclaimer: I did not care for this location at all. Which apple detailed below. Instead, I would…read moretry other locations. As no one plans to have to visit, sometimes one must. Red flags right off the bat: dirty lobby floors and glass paned doors leading to the back area The receptionist was so busy talking on her phone, being very passive, definitely not something one would expect with a business having "Urgent" in the name. The staff do not escort you to/or from your room. You are simply directed to room coming in, and pretty much on your own to find your way out. The unfortunate "Im' just here" attitude - ZERO empathy - is disturbing, as well. Most importantly, is that I was not truly heard by the treating physician, Kim. A barely 20 minute visit to the tune of $400... seriously??!! After this visit, I would sooner go to an emergency room.

Ease of making appointment online was great; being prompted to fill in all of the medical and…read morepersonal information before hand is convenient. Location; lots of easy parking. Not the greatest shopping center to makes lefts in or out of. I grew up down the road from here and remember this building as Blockbuster. :) Ambiance: clean, modern, sleek waiting room. A little quiet and sterile, but for what the building is, that's OK. Care/service: was there for my daughter, and we no longer live in the area. Chose this place based on my Dad's recommendation, location on Google maps, and that it had great hours of availability. The gal at the front wasn't too friendly, but maybe her coffee hadn't kicked in yet because she was really nice when we were departing. The nurse and the PA who we eventually saw in the back were so warm and professional. They really put my daughter at ease. From walking in the door with an online scheduled appointment of 10 to leaving was under an hour. We saw two other patients exit, and the building was very quiet. I imagine that the wait can be FAR longer during a busier time of the day, so I am so glad that our experience was a prompt and as pleasant as it was!

This place was ok. I went here in October 2025, for 5 days. The only bad thing i would say is, you…read morewait in the admissions room for hours- I could've took a nap. I was in hospital clothes, and shoe-less for half the day too. I got my clothes on my 2nd day, and i was honestly on a roll after that..? The staff was okay, not good enough to remember their names though. The food was honestly amazing. Loved the mac-n-cheese. They gave me extra blankets for when i was cold, a new shower kit, let us close the doors, go in each others rooms, hug on our last days. The type of care was okay. They kept a lot of things confidentical, and it was annoying honestly... Like you couldn't tell me when i'm going home? And they got my mother's phone number wrong, i couldn't call her for 3 days!! If you showed any sign of weakness, it "gives you more days" ?? Who says that to a mental patient? I loved wearing pajamas everyday, and slippers- Best part.

6ish weeks of therapy. Emotionally unregulated Director of program Calandra Bennett. Triggered my…read morefirst panic attack in years from her aggressive outburst stemming from her own misunderstanding and repeated Peachford admin errors. Manipulation, Corruption. THOUSANDS OF DOLLARS in bills and after collecting my medical records - 0 progress notes from therapy sessions outside of "did not attend x day". Not a word. Peachford will tell you policies and expectations during your assessment then change them without notice during treatment and retaliate against you. They will degrade and talk down to you to protect their own errors and interpersonal predispositions. Protect yourself. Protect your peace of mind. Don't pay these people. Isaiah was an amazing therapist, I benefited from group therapy here. He's probably one of the best out there. He exhibits soft skills Calandra can benefit from like: emotional regulation, empathy, and professionalism and was the only reason I was hesitant to share my Peachford experience through this review.