Located @ 1968 Peachtree Rd NW Atlanta, Georgia 30309…read more Attended a doctor's appointment with my Uncle today. We visited the Labs first then met with his Doctor. From start to finish, everyone was extremely helpful and nice to us as I escorted my Uncle to every area of the hospital. The Care Quality and customer service was excellent and we did not have any issues today. I would definitely recommend this location for your medical needs. It was definitely the professionalism and service for me.

Don't go to this ER. The hospital, clinics, surgery, who knows, might be great. Don't go to this…read moreER. Don't. Firstly, the very first thing a patient sees after walking through the ER doors and passing security is the registry desk. At the registry desk is a little silver sign. It reads "We Regret That We Cannot Validate Parking." I do not believe that they regret this for one moment. The parking is very very far away from the emergency room door, so if you have the temerity to drive yourself or get a private citizen to drive you to the emergency room, you may well need a gurney by the time you get there. Valet parking at the emergency room is twelve dollars. Secondly, the registry desk does not actually register you. I gave the folks at the desk my cards and whatnot, and they typed some things and then gave me a piece of paper with a phone number on it, for me to complete my own registration via telephone. I say this with sarcasm: Because someone who has lost a shitton of blood is absolutely the best person to put on the telephone to confirm delicate details, and airing such delicate details in a crowded waiting room where people are crying must be simple and safe for such a person. Of course. They won't even keep hold of the stupid little barcode stickers that they use for procedures with your name on them. You have to hold onto your sheet of stickers and not bleed on it or lose it or drop it. When I was there, the two public-facing hand sanitizer dispensers in the waiting room were empty. The only hand sanitizer dispensers that were not empty are the ones outside the triage rooms. The Piedmont Emergency Services department's triage folks have no manual blood pressure cuffs and no time to get one, so if someone cannot use an automatic, all they will do is write down that you refused the reading. This seems counterproductive for triage. I was able to see the phlebotomists after 2-3 hours. They were champions, for what it's worth, but they were not there for medical advice. After three and a half hours, I was bored, in pain, and hungry and thirsty, because food and drink are not allowed in the ER waiting room. After 6 and a half hours, my friend went to the phlebotomists to get my IV device removed so we could leave. We gave up because I had eaten one small slim-jim since 4pm and it was 2am. I'd become more and more light-headed due to low blood sugar. I'm diabetic. I was stumbling when I walked. The people I saw neglected while I was there put me in a PTSD episode for weeks. Their system of paperwork required me to sign an AMA, which I had to refuse to sign as I had received no medical advice whatsoever.

Everyone at this hospital is so KIND and nice! The doctors and staff are incredibly exceptional,…read moresupportive, caring, and super knowledgeable. I mean everyone from the security guards, nursing staff, janitorial staff, and folks working in the cafeteria are the most helpful people I have ever encountered. Walk down the hall, can I help you find something? Here, I'll walk you there! They really take good care of you. Super happy with the level of care my mom is receiving.

I'm extremely disappointed and concerned about patient discharge practices at this hospital. A…read morepatient (my cousin) was discharged without proper care there was no safe transportation, no phone, no personal belongings. There was no proper follow up and she is now missing

I had to come here to take care of some business, and when I finished I went to Emory's cafe. I…read morewanted a salad, so I got pasta and tuna. It was a very small amount, and that was what I requested. It goes by the pound. I uploaded the photo. Wow I paid $8 for a salad that I could've went to Publix and paid for a larger one. I felt ripped off, but lesson learned. Lol. Besides that, Emory has really nice and attentive employees. I have one my visit here, and that will be it. Thank God. :-)

I came to this hospital immediately following a car accident I was involved in on the interstate in…read moredowntown Atlanta. The staff is polite and kind however the wait time to receive care is very concerning. If you have a dire emergency and did not come to the ER via ambulance, it's difficult to locate parking and the walk to the ER entrance is a significant walk distance from the parking garage. Thankfully my emergency is not life threatening, but if it were, the wait time alone could be critical and negatively impacting to health improvement. In the future, I would consider going to a different hospital for emergency care.

Out of all the places I've ever been in my life for any type of medical treatment. I would have to…read moresay that Grady Memorial Hospital is by far the worst. The staff had no sense of urgency, bedside manner or overall compassion for their patients. Everyone was texting, socializing or social media surfing on their phones as you walk by. No one was doing any real work. One of the ladies in the x-ray room fell asleep at her station. In addition the hospital is filthy. It really should be shut down. I waited almost 12 hours was pricked four different times for bloodwork ended up leaving at 5 AM and still don't know what is wrong with me. I will never ever ever ever ever ever ever go back to Grady for anything. Atlanta should be ashamed to offer this level of service to their citizens. You might as well be in a shelter.

My husband here right now for a CT scan. We've received excellent patient relations service from a…read morestaff member named Johanon. He is amazingly kind, helpful and appropriately engaging. He went the extra mile in response to an inquiry. I really appreciate that and wants to give him a shout out! Thank you, Johanon!

This review is for the Emergency Dept. We had no wait and VIP service, this is the Cadillac of…read moreEmory's! Parking is free and convenient if you're going to the ER. The lobby was literally empty on a Saturday. My loved one was evaluated immediately and there was a clean room available and staff who checked in frequently. We saw a friendly doctor who actually read the chart. It wasn't cold and we had cable tv to watch. Because it could have been minor or serious, my loved one was fed and given a room in the "Clinical Decision Unit" to sleep in overnight to wait for an MRI. Our room was comfortable and I was able to sleep in a recliner. The staff brought blankets and a pillow. This may sound normal but it's a world away from Emory University Clifton hospital where we paid to park and waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We literally heard people screaming because they were in pain. There were no doctors, a nurse said someone died due to lack of staff, one of the security guards was stabbed in the hand, it was like a horror movie! Even if you called 911 and arrived on a stretcher (which is recommended to fast track service), you'll be lined up stretcher to stretcher to freeze and wait like the rest of us. It took several days and constant checking for an MRI, whether you were admitted to the hospital or not. And I'd still choose Emory Clifton over Decatur or Hillandale.. But now we have a better option. The only area for improvement at St. Joe's would be a cafeteria open on weekends but food delivery is available. We don't always need an ER but when we do, we will go to St. Joseph's. It's worth the drive!

Without going into too much detail, my takeaway is from the visit. They practice sedating clients…read morewithout really actively treating them for my friend who presented with high blood pressure. There was no monitoring throughout the night - only taken during triage, once before discharge... SERIOUSLY??!! Fire someone in the 180's - 200's, one would absolutely expect consistent monitoring, via machine or human. They hung a saline bag, never used. I actually had to advocate on her behalf to keep them from unnecessary blood draws. We will most certainly be examining the bill, once it arrives!! At the slightest hint that they realized I was not going to let them run unnecessarily tests on her, they backed off and quickly discharged her. This is definitely not a hospital I would recommend for anyone with any high blood pressure or cardiac conditions! Am I doctor, no. Have I cared for ailing parents and experienced this type of bill padding - YES!

Started at the ER at 4:24pm, moved to a room many hours later. Medical staff were very…read moreprofessional. Picture of this chair needs to be replaced Overall ER visit was good just a slow process which is to Be expected.

5 stars for the hospital and staff…read more 1 star for the ER I changed my loved ones insurance to have Emory. It's a higher standard of care and I like teaching hospitals even if 5 scribes and students always accompany the doctor. HOSPITAL/CLINIC Self-parking and valet is a headache and expensive unless you're admitted for three weeks or longer, then you can buy an in and out pass. No parking validation for emergencies. Although the ER and hospital rooms have WiFi, common areas and clinic lobbies lack cell service. Uber drivers can't find you because there are several hospital entrances. Allow plenty of time if you have more than one appointment in different areas (A, B, C). Eye doctors are on three different floors which is confusing. Emory is huge so take advantage of wheelchairs if needed. Some doctors don't read the chart so be prepared to repeat yourself and take notes. Nurses are caring and hard working and the ICU is excellent. There are filtered water fountains & a cafe that's always open for delicious hot meals or snacks although the prices recently increased. Take a pic of the patient menu and call their order in. Clean and comfy rooms have couches, cable, storage and a couch/recliner for guests, some even have views. I love 'My Chart' where records, appointments, prescriptions and communication with your provider is just a few phone clicks away. The ER is another story entirely. EMERGENCY ROOM First visit was for a serious emergency which required surgery. The stay was extended several days for an MRI. We were told even patients arriving in ambulances were lined up stretcher to stretcher to wait for an MRI. Second trip after an accident involved a reasonable wait time and thorough care. But the third visit was the last. We waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We were given a wait time via app which extended until updates stopped completely. I've never heard such bloodcurdling screams, one patient in back sounded like he was being tortured. From 4pm to 6am there were NO DOCTORS. A young man was was crying out in agony after losing his mom. Sadly, people were taking their frustration out on the front desk person due to a lack of security. One guard ran out from the back after being stabbed in the hand by a patient. I had to go for a walk to calm down while my loved one froze, waited and starved. No-one informed us of a cafeteria. Thin blankets were handed out and patients were told no meds without first seeing a physician. We didn't see one until the morning shift arrived. The nurse admitted someone died due to lack of staff and she was going to quit. Thank God my loved ones injury was not life-threatening. I filled out a survey and never heard from Emory. As frightening as this ER experience was, I'd still choose this campus over Emory Decatur where previously, a serious omission was made during surgery and the room wasn't clean. Grady isn't even in the running. But since we're privileged enough to have a car, we'll drive the extra 15 minutes to St. Joseph's for future ER visits. SUM Emory University Hospital (Clifton) has room for improvement, especially regarding ER and parking. But cleanliness, care, comfortable rooms, My Chart, meals and staff are recommended.

Today I thought I had an appointment with Ortho Atlanta. But I got it mixed up with another…read moreappointment. So there for I can't give a true doctor's,staff or facility review today. But the front staff I seen and spoke to was very nice and helpful with me getting my mine wrapped around what and when I am suppose to be seen. So the next time I visit I can give a true review.

I had an ultrasound at the imaging center to check my gallbladder. It's on the bottom floor suite…read more100. As soon as you arrive they check your temperature. Everyone was nice and respectful. The staff was knowledgeable. My appointment was at 11:30 I arrived at 11:12 am I was out by 12:00pm. The ultrasound tech was was super nice! Beautiful office, very friendly and smart staff, super-fast services, and I was in and out in under 35 minutes.

I had day surgery there. The nurses, staff and facilities were all amazing. If you've ever had day…read moresurgery before you know how important the nursing staff are and they are all amazing at this hospital.

The name Emory definitely is not what it once was. This is not Clifton Road. Do not mistakenly…read moreassume you will receive the same quality of care at this location. You almost certainly won't. I have trusted Emory Johns Creek multiple times with imaging, and they continue to fail me. One time, the technician failed to take my allergy to contrast seriously. It was quite unfortunate seeing my clear bad reaction shrugged off, rather than... I don't know, following proper procedure and getting a doctor to evalute me? Most recently, the highly incompetent staff provided me an inaccurate estimate for my pre-payment amount. I am currently owed $125 by Emory and they have not provided this refund in a timely fashion. If you have to have anything done at Emory Johns Creek, please be careful with pre-paying. I know I personally will never pre-pay for another procedure within the Emory medical system after this nightmare of trying to obtain a refund of cash I am clearly owed.

This is a huge hospital out in the mountains of North Georgia. I had…read more heard good things about it, so I felt comfortable checking in for my outpatient surgery. Staff was friendly at the check in counter, and I did not have to wait too long to get signed in. I had already spent 50 minutes on the phone for the preoperative interview. The preparation for my surgery didn't take too long either. The nursing staff was very friendly and professional. The Anestesia Doctor did his job, but he was not extremely personable. To him, I was just a number. However, my Doctor Karen Buhariwalla was amazing. She explained what would happen in the upcoming procedure, and made small talk to make me feel confident, and relaxed. After the surgery the dismissal process was easy. Noone wants to have anything to do with a hospital, but if I ever have to, I would chose this one.

I want to thank the ENTIRE STAFF in the maternity area. Thank you for bringing my baby safely into…read morethis world. Thank you for being so kind, caring, patient for all the wonderful advice. You took great care of my baby boy while we stayed for 2 nights. Forever thankful to everyone.

Don't know to much about the rest of the hospital but the labor and delivery department I can't…read moreeven put into words and won't try to. But I will tell you this their CARE, ATTITUDES, SERVICES, and HOSPITALITY Cannot be beaten. We took a tour and done our research to find a place to bring our baby into the world and I don't advise you look any further. Absolutely amazing labor and delivery staff, cleaners, doctors, the whole department is indescribable!!!!!!

The signs are so pretty and help guide you to the right place where you will wait 6+ hours for…read morecritical care. Then you can look at the floor which is as nasty as a strip club. But the signage is really pretty. The care will be pretty good except you could have driven to Canada for the time it took.