Their selection is pretty good, and the prices may be a little bit higher, but understood as…read morethey're carrying local inventory and costs. I've given them several tries to buy local, and every time I go in the staff seems off putt and doesn't really care that you're even there. I not only saw that when I was in there, but the individual checking out before me as well. I will not patronize this place again, too bad.

Above average selection of cigars in a walk-in humidor, but the obnoxious prices of the cigars and…read morethe attitude of the two guys at the register warrant this review getting its two stars. I'd only go back if I needed a cigar ASAP to celebrate the demise of a rival or my first ménage with two members of a traveling cheerleading squad. Other than that, I'll pass.

We really this Cigar Lounge!! The employees are very knowledgeable when it comes to picking out…read morecigars that you like to smoke... The environment is awesome... They also just put in two brand new air filter filtering systems, that has been really helpful!!!

Really is the best cigar shop I have visited! Owners, employees and guests of ladies night were all…read moreincredible! I'll be visiting again from Iowa!!

Loved this place. Located in the lobby of the Brown Palace Hotel, it made for a convenient and…read moreclassy place to finish up the evening before heading up to our room. There aren't too many of these around anymore, which makes this place even more of a treat. The ambiance is top notch. Comfy leather chairs and sofas invite one to sit back and relax. Kyle, our server, was great. He greeted us as we walked in, introduced us to the whole experience and made good recommendations for both scotch and cigars. The ventilation system is amazing leaving hardly a trace of cigar smoke or odor in the air. It's a great place to relax with a good smoke and drink. Don't miss it if you're in Denver.

I was really looking forward to have a cigar here and I did…read more First of all, I appreciate that a bar like this even exists. The atmosphere is neat. The bar itself is a bit small. Not a big place but the ventilation was fine. What kinda of turned me off was the cigar selection. It is almost smaller than my own humidor. The service was okay. When you have to keep asking for a refill... well... then it is... okay. Anyways. I will be back here one day. Hopefully they will have 20x more cigars then and I can give them a 5 stars review.

Never been in here cause I just recently became a cigar aficionado & this was a nice store & I…read morethink Ill be coming here again. You have to scan your drivers license before getting past the gate inside the door but once you do theres an endless selection of tobacco. Everything is very organized & the humidor is quite large & impressive, I did not go into the smoking lounge but I probably will next time just ti check it out.

I've been a member of Smoker friendly for around 15 years. Absolutely enjoyed Tom at their Longmont…read morelocation for about 10 yers and then the manager at their Bozeman location was equally nice and fun. Then I moved back to Colorado and decided to use the closer location in Loveland, BIG Mistake. Poorly Managed and unfriendly salespeople, probably due to the terrible manager. I would explain the conflict that happened today, but it is a product of the manager's inability to do his job and how he has trained his people. Any good manager could have diffused the situation in 2 minutes and everyone would have been happy. I even considered going to corporate but after reading this locations reviews, It is obvious corporate doesn't care how their customers are treated. Instead I went to Edwards Pipe and Cigar Shop and was treated very well, actually a nice shop. I will continue going there and I owe them a nice review. To be fair, There are two nice sales people at the Loveland location. A nice blond lady and a younger man. I had good experiences with them and hopefully you get them if you choose to give that location a try.

My go to place in downtown Denver if you wanna have a nice stick and a cold drink. Staff is always…read morenice and a cool vibe here.

If you're after a stuffy, corporate kind of place, keep moving. But if you want a spot that feels…read morelike a smoky Cuban hideaway with soul and character, Palma is the real deal. It's kinda like Havana meets prohibition speakeasy. It's comfortable and welcoming, with furniture that feels like it's heard a million good stories. I spent a few hours here on a Saturday with friends, and it was a great experience. The house-made old-fashioneds are fantastic, nothing fancy, just easy drinking, and pair perfectly with a slow-burning stick. The staff is super friendly and helpful, not pushy at all. Need a cigar suggestion or a drink to go with it? They know their stuff. They have a great humidor with fresh cigars and a whole section of "rolled today," and other rolled in-house sticks, as well as cases full of every cigar accessory you can imagine. The seating is a huge plus, with plenty of comfy couches and chairs that actually invite you to stay a while. With a huge screen and many other TVs, you can take in the game or multiple. The bar was bustling with a fun, eclectic crowd of people just looking to enjoy the moment. Whether you are looking to get educated on tobacco, find a fresh hand-rolled smoke, or just shoot the breeze with a new friend, this is a grounded, authentic escape for anyone who loves a good stogy.

There is no cigar bar. Someone posted as a joke. Drove around and only found an apartment complex…read more No address and no phone number should've been a give away.

Knowledgeable staff made an out-of-towner like me feel comfortable…read more Very clean and an exceptional selection! The staff member wore a kilt, which made the experience even more memorable.

A great cigar lounge, very comfortable, great selection, I highly recommend this cigar lounge.read more

I always enjoy a good brick and mortar cigar shop, with its walk in humidor full of cigars for sale…read moreand a nice place to smoke them. So much so that I paid to join the private club at my local, Edward's Pipe & Cigar Shop in Fort Collins, CO. I have been going there for over a decade, and buying a membership over the winter months so I have somewhere to smoke. The membership is $30 a month and includes access to a nice club room, a private humidor in the shop and the fact that you need not purchase a cigar every time you wish to smoke there as you have already paid for the membership. So I could purchase cigars there and bring them home to age instead of smoking them right away. I did this for years. It was great because I could bring any smokes from home and smoke them in a nice lounge. It was mainly for the sake of convenience for me, however even though I was not required to purchase a cigar I almost always bought a few to take home with me. It is hard to resist as you all know. Recently the store was purchased by a new owner who even bought the building. His name is Tony, and he also brought with him a partner named Jim. So everything is fine with the new owner and status quo was observed. Or so I thought. My first inkling that there might be an issue was when I found out that you now had to pay extra for the humidor drawer. Another $10 a month on top of the $30. No big deal because I did not use it anyway. Two days ago it was cold and snowy so I drove to the store with a new boutique cigar called a Patina. I walked up to the counter and said "Tony, Jim, I have a new one here, I will let you know how it is." Then Tony stopped me. He said that the store has a policy whereby you must purchase a cigar to smoke in the lounge area. I told him that I had a membership. Then he tells me that it did not matter. I had to buy a cigar. I told him that I was never required to buy a cigar as long as my membership was good, which it was. He basically told me that he did not care. He said "there was an absentee owner." I am thinking "so what? maybe you should try that Tony" although I did not say that. Also note that by this time I did not care for his tone and the attitiude that he was giving me, as well as Jim glaring at me. It was very uncomortable. I don't go to a cigar lounge to be uncomfortable, much less one that I paid to smoke in. Now by this time I had heard enough but he was still talking and then he said "you just have to buy a $5 stick or something like that." As if that would take care of the problem. Well, perhaps it would have except that he could not keep himself from giving me attitude. He was getting in my personal space and again, it was uncomfortable. And to tell you the truth if it had ended right there I -still- would have bought a cigar, and not a $5 one either. No. A really good one, because life is too short to smoke mediocre cigars. So Tony was still saying something and then he said "I have a mortgage to pay." That did it for me. Look here Tony - if $5 is going to make or break you then that is too bad for you. But don't take it out on me. I have been a loyal customer for years and I DO buy cigars here, every time I come in to smoke I also pick up a few to take home. Who do you think came in and purchased almost a whole box of Fuente blue label 20th Anniversarry Opus X. It was like $400. But I did not bother to say any of that because by this point all I wanted was to leave, and I did leave, and he was still talking as I walked out for the last time. Ever. Too bad Tony, because I make a lot of money (didn't you see the new Cadillac that I drive there?) and probably more than you do, and I buy things like cigars all the time and pay for club memberships at cigar shops. And I am easy to get along with. To piss me off you have to be a real dick. I will just leave that there for you to ponder, Tony. And by the way - when you see somebody sitting off, by themselves, with a nice cigar and obviously enjoying a book you don't go over to them and start talking to them. That happened to me twice, one time you and one time Jim. And finally, try keeping your wife and her friends from shopping for furniture and other things in the cigar lounge during business hours. It is very annoying to be enjoying a quiet smoke and then a bunch of ladies burst in and start doing what ladies shopping do. Too bad Edward's is the only b&m store around here, now I will have to drive to Longmont to smoke in winter (about twenty miles) but it beats the new Edwards. I do not see the store lasting with you as the owner very long. OH YES AND DON'T FOLLOW PEOPLE (ME) ALL AROUND THE HUMIDOR WHEN PICKING OUT CIGARS, LIKE YOU THINK THEY (ME) ARE A THIEF OR SOMETHING. Only when someone asks for your recommendations do you do that. I cannot believe that you don't know this stuff, Tony.

The humidor was not great. Despite the name it is not a lounge nor does it have anywhere to sit and…read moresample any cigars the selection was OK but there are better shops in the area. I was additionally annoyed at the somewhat bait and switch nature of the name versus what the store actually is, it's just a typical head shop with rolling papers and bongs and other things it is not a cigar lounge.

I enjoyedthe selection of cigars and at many different price points, the had a lounge to smoke in…read morethat had the correct cutters, wood matches or torches. If you like alchol to dip your cigar in or just to have a little nip you can byo. Just clean up after yourself.

Incredible burgers, Delicious truffle fries, and stellar service. Bad Daddy's always hits the spot!read more

So far so good! Beers and lemonade were on point! Staff were amazing. Shout out to Tim for being…read moresuper polite and giving us recommendations to places to visit while in town. Also shout out to our server Nate for his professionalism, over all appearance, making sure we never ran out of drinks, and especially not rushing us. The food was amazing, not soggy as I read previously, and just be prepared for a large burger no matter what burger type you order. Restaurant & restrooms were clean and the music wasn't too loud, so you can hold a conversation without screaming. . Definitely a place to eat if you're in the area!