I asked for my heat to be fixed and they bought a kit and they kit didn't fix the told me that…read morethey give up and I had to take it somewhere else so I did i took my vehicle there more then 4 times to get it fix and when I took it in had no ac but I had heat now I have ac but no heat now

The best in the northland! Very fair and always explains things on my level. Thank you for…read moreservicing my old car for these many years!!

We have taken our business truck to Brads for many many years and several vehicles over the years…read more Because they know we need the truck for business, they do everything they can to get it back to us as quick as possible. But they are very busy because they are very good. Brad is very honest which I find very important when it involves car repairs and a tight budget. I'm not saying he's the cheapest mechanic shop, but his prices are in line with other shops. Apparently... I like the word "very". But it's necessary to explain myself.

This place is bad business, price gouged my daughter on a replacement tail light. Definitely will…read moretake advantage of the mis informed.

This is an upstanding auto shop. I brought my car in for repair, and they fixed it in record time,…read moreand there were no hidden charges. They were honest, and I truly appreciate that. It feels good to know there's a place I can take my car for repair without worrying that I'm being taken advantage of.

I would think twice before going there. I had an air conditioning unit that would blow cold air…read morethen stop, then blow cold air then stop. I took it to TSM and they told me the compressor was bad and that it would be $1300 to fix. I was concerned, but I went ahead and approved the repair. I picked up my car after they had closed and while driving home, the cold air stopped blowing!! The original problem was NOT fixed it would work, then it wouldn't work, just like it had been doing before the $1300 repair. I took my car back the next day and they said there was a circuit that was dirty which was causing the air conditioner to quit, and oh, by the way, the compressor was bad too, so the $1300 was necessary. In the end the TMS auto, the' Elite Ethics Certified' repair shop is nothing more than a parts swapping repair service, that will support their mechanics regardless of the cost to the customers. So, think twice before going there.

If there were a way to give more than 5 stars to this establishment, I would most certainly do so…read more After a terrible experience with NTB, I happened to drive by Sam's Service Center this morning and decided to stop to get a pair of tires mounted and balanced. Although there was only a short wait before the tires could be installed, which is quite understandable, for what ended up being only a $32 job, the owner drove me home in his personal vehicle, and picked me up when my vehicle was ready. I can't say enough about his level of professionalism, courtesy, and desire not just to do right by his customers but to go above and beyond to make things just as painless and convenient as they could possibly be. In a word, the service was incredible. I've honestly never experienced anything like that at an auto repair store before. If I weren't moving out of town, I would be bringing my truck back to Sam's Service Center to replace my ball joints and tie rods, as I have absolutely no doubt in my mind it would both be performed correctly and timely, not to mention at a very reasonable rate. If you happen upon this, Brad, I can't thank you enough for the exemplary and exceptional service you provided. There was no attempt at upselling, I received the exact service I asked for, there was no questioning what I wanted or needed, it was an extremely straightforward and honest approach to doing business, and I wish I could bring you all of my vehicles when they required maintenance. Sam's Service Center & Auto Parts is far and away the best auto shop with which I've ever done business.

I requested a new exhaust manifold on truck my truck. They replaced the passenger side when the…read moredrivers side clearly needed to be replaced (when you turn key, it ticked louder than a horse being branded). Manager threw a fit over the phone when I called them out for replacing the passenger side because it was Friday and it's an easier job. I told them to replace the correct one. They did, but they didn't put a gasket on the bottom flange and did not tighten the bolts. To make matters worse, they replaced it with a used manifold. Don't trust these guys, find someone else.

Have had my share of getting raked over the coals by car mechanics, but a co-worker that witnessed…read moremy frustrations for the umpteenth time referred Kev's to me. Although it was not a muffler I needed, my friend insisted I call them and see if they serviced the issue at hand. Been so long ago that I don't even remember what it was, but do know I've been going to Kev's every since. Have yet to be disappointed. Great work, great prices, and great fair and very honest folks. As one other reviewer mentioned, the shop is not posh, so if a bit of dust is not your style, you may want to pay for all the fluff somewhere else. You won't find a Starbucks coffee brewer, a big screen TV, reclining leather seats, or any other fancy ammenities. What you WILL find though, is very genuine, humble, polite, and reliable expert service at a very affordable price. These guys are REAL, and they stay real busy for a very good reason.

The girl behind the desk was very rude and didn't even ask what's going on with my vehicle, she was…read moreignorant and not willing to listen just pushing customers out of the door , all she said we are booked up didn't even try to explain or offer any service, a waste of time

I was very blessed by the awesome service that I received from Complete Auto & Tire North!. They…read morewere extremely accommodating to my severe handicapping condition. I am very pleased with the value I received from my service and purchase! I highly recommend this facility without any reservation! Thank you so much Fred Fischbach

Dropped my vehicle off the night before for tire balancing. They called around midday to tell me…read morethat it was ready. When I drove home the steering wheel was angled to the left. I had just gotten a four wheel alignment a few days earlier and it wasn't like this before. I received a text from them and responded asking what happened. They said that they wanted to make it right. I scheduled a return appointment for the next day. After they checked the alignment, the service manager would not take responsibility. I will never go back. This should have never happened.

Great job on my fender repair. Only delays were due to dealing with the insurance company. My car…read morewas clean inside and out when I picked it up. Everyone I dealt with were courteous and helpful. Definitely recommend for any body work needed.

Best garage I've ever been to. Being newer to Kansas City I didn't know where to go and luckily…read more went here first. The people are down to earth and incredibly kind. They're honest and tell you what needs to be done and what can wait (and what you can do at home on your own). Exactly what I'd hope for in a garage and makes you feel at home. I would recommend them to anyone and don't plan on going anywhere else.

We recently brought our daughter's car in for an inspection, and we couldn't be more impressed with…read morethe service we received. The team performed a very thorough inspection and took the time to explain everything clearly. They were honest, professional, and went above and beyond to make sure we understood the condition of the vehicle and our options. What stood out most was how respectfully they treated us throughout the entire process. They were patient, educational, and never made us feel pressured. It's refreshing to find an automotive shop that genuinely cares about its customers and operates with such integrity. We also greatly appreciate their support of our Veteran community. Their commitment to giving back and supporting those who have served speaks volumes about the kind of people they are and the values they uphold. We would take a vehicle back here in a heartbeat and highly recommend them to anyone looking for trustworthy, knowledgeable automotive service.

The location on 40 highway is amazing very friendly staff they helped me out in so many ways with…read moreme being a single mom finances have been extremely hard for me to get things fixed on my cat they blessed me me today 3-31-26 I will definitely be taking my car back for repairs very honest people