As I was heading out the door at 6:30 am to go to the gym, I received the dreaded tire pressure light warning. I pulled over to inspect the tire that was indicating an issue, and, indeed, there was a nail. Since I'm new to KC, I asked some friends where they go for tire services. Discount Tire was mentioned, so I looked up the closest location. I called ahead, and Chris informed me that they were fully booked with appointments but could schedule something for the next day. I was also welcome to come in for a walk-in, as they accept those all day. I decided to take my chances with a longer wait time. When I checked in, Antonio told me there might be a chance that the tire wouldn't be repairable, depending on the angle of the nail, but he was confident they could fix it. He also delivered the bad news of an estimated wait time of nearly 2.5 hours. Fortunately, he was mistaken; between receiving a text with a link to track my status and a text saying my vehicle was ready, only 1 hour and 10 minutes had passed. The friendly service and decent wait time (plus the excuse to step out of work) were worth it. Not to mention the icing on the cake- I didn't have to pay for a simple repair. read more

The service was prompt and the advisor was very courteous. I was expecting to have to pay to replace the tires that were punctured. Imagine my surprise when I learned that the service contract covers the tires and I only had to pay a co-pay. Discount Tires is awesome! read more

I say waiting for 3 and a half hours waiting for a plug on my tire. 2 hours of me waiting my car had not been looked at or put up yet when they could've gotten me in and out. they had one car up. 2 empty spots. then they tried to up charge me and have me buy a new tire and thought they could do it since I'm a 17 year old girl. Unacceptable read more

Made appointment for 4 new tires. All employees were very professional and friendly. Mounted and balanced and installed within 40 minutes. Store was very clean and comfortable. I highly recommend this business. You can't go wrong with this level of customer service. read more

The whole crew was so friendly and informative!! Best location I've been to hands down.

Quick, affordable, and good service. Recently had a flat caused by a large nail. Made an appointment online, dropped off my car and it was ready with within 40 minutes (on a busy day). They patched my tire up and changed my wipers for me. They weren't pushy and didn't pressure me into getting other services that I didn't ask for done. read more

I had scheduled a appt for 5 at 5;40 they still had not taken my car in I went and ask for my keys so I could go somewhere else they was so rude I will never be back read more

New tire service was great God help you if you have one going flat, gauranteed 2 hour wait to have it repaired read more

I just wanna give a shout out to Andru the assistant manager and Amanda and the whole discount tire crew. They really took care of me. I really appreciate it. Definitely would recommend Discount Tires to my family and friends. read more

Got there early. When they opened they motioned for me to come in then 3 guys stood around looking at a phone or something. The guys inside are great but getting air is always a hassle. read more

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The store was amazing. I received first class service start to finish. They were quick and thorough and kept me in the loop the whole time. Trey was amazing and when my vehicle was done they brought it around for me. They were busy yet their service level did not drop. Very impressed and will not be going anywhere else! read more

Very helpful and quick Had all tires relaxed and they were great problem solvers. Would definitely recommend read more

Friendliest, most professional location I've been to. I needed a new set of tires and they price matched to get me the best price possible. During my appointment every team member was working together to help the lobby and went above and beyond to ensure all customers satisfaction. Highly recommend! read more

Honestly I'm just very disappointed. This was the last chance I'm ever giving to discount tire. I went in to get some TPMS sensors installed. Was told it would be about $20. Since I had already bought some from them before for $300. I was like okay great. When I showed up, I ended up waiting about an hour for them to even look at my car. They finally came out and took a look at my vehicle and told me they wouldn't service my tires due to them being so wore down. Which I completely understand so I said okay what will it take to get them done. They said we have to give you 4 new tires then we will do the sensors so I'm like okay sounds good. The total for 4 tires came out to $1400! I couldn't believe it, but had no choice because I needed them done. So I said okay I'll do it and it ended up taking them a week to get the tires in. Which I understand but is very inconvenient. So I show up on the day of my appointment and it took about 30 minutes to figure out where the tires even were. Turns out shipping was delayed okay I get it. I left the car with them at 8am in the morning. They didn't get to it till about 4pm in the afternoon. I get a call from one of the guys at the store saying they can't get my center caps out they are stuck. I told them I just had them off and proceeded to tell them how to get them out with out breaking them. I told them to be careful because I just got the car professionally detailed and I don't want anything scratched or broken. I get another call right after saying the caps on my lugs nuts fell off and ask me if they wanted me to purchase a set of theirs for $100! I declined and said I'd buy my own. Not once did they say sorry or ask how they could make it better, offer to replace the lug nuts or discount the service... I show up and find my car with no center caps, my wheels all scratched up, my car was completely dirty and had grease and grime all over my steering wheel... That detail I just had done the day before was $500... So I walk in to grab my keys and get handed a zip lock baggie with my broken center caps and basically get told to have a nice day. I was in complete disbelief. No I'm sorry. No we took some money off your service for your inconvenience. Nothing at all. So in all. This service has cost me $1400 for the four tires, $100 for new lug nuts, $100 for new center caps and another $250 to get the car detailed again. Then all my time and money to re paint the wheels, install the new lug nuts and center caps. Coming out to a grand total of $1850 for 4 tires. Very very disappointing this will be the last time I ever go to Discount tire. I will be taking my car else where for any service that needs done in the future. read more

Discount Tire - Broken center cap - Wheel & Rim Repair Near Me - Kansas City, Missouri

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First I'll just say tires are higher than giraffe p u ssy. Now that's out of the way these guys did awesome. The only appointment they had was way late in the afternoon so I did a walk in. I got there 5 minutes before they opened and I was like 4th in line. They had me in and out in an hour for all four tires. The right front was seized to the hub, after he got it knocked off he went right to the wire wheel and cleaned it up. Don't know if they put anti seize on it or not but top quality job in my opinion. Will definitely go back. read more

Jacob, one of the workers, tended to us as quickly as possible. We had a fabulous experience. We were passing by on a family, road trip, and our tire caught a nail, we pulled into discount tire, and even after the store had officially closed, Jacob made sure we were well taken care of. We were back on the road within 20 minutes.!!!!! read more

Discount Tire - Quickest service ever! - Wheel & Rim Repair Near Me - Kansas City, Missouri

I had a tire going flat from a screw. I took my vehicle here and they not only had my tire fixed within an hour but they also took care of it free of charge. That's one way to win my business for life. Great job and thank you for the amazing service. read more

Whenever you have a leak or a nail in your tires, this is the place to go. I remember going here when my tire keep getting a flat and I didn't know why until I saw a nail and I didn't have the time or funds to change it. My coworker recommend me this place and I've been hooked since. The staff is so knowledgeable and friendly. They explain what they can replace the tire or if they just can patch the tire up for free. Depends on the problem as well. My boyfriend and I recently went because one of his tire keeps getting a flat and he keeps refilling it up with air. They were fast with the service and we got in and out. Would definitely recommends this place. I would definitely get my tires here as well. read more

Chris was attentive and the service was quick. Highly recommend. Professional as you can get when having to replace tires.

Great service. Very friendly. Highly recommend scheduling an appointment it'll make your wait time considerably less!

These grifters sold me a tire I didn't need. I towed my car to Discount Tires because my girlfriend had a flat. They said I had TWO tires that needed replaced (after they tried to sell my girlfriend four tires) when I only had ONE flat tire. I wasn't there to look at the tire so I had to take the mechanics word over the phone. He LIED to me and there was nothing wrong with the other tire. I knew something wasn't right because very rarely does anyone get two flat tires at the same time. I told them to put both tires in the trunk so I could look at them when she got home. Sure enough there was nothing at all wrong with the other tire. I'm never going to use this place again. They take advantage of people who don't know anything about cars. They tried to sell my girlfriend FOUR tires when she only had one flat. The mechanic lied to me over the phone and said the other tire was completely damaged too. Total rip off. read more

Great customer service, plenty of employees working, and fast service. It only took around 45 minutes from the time I pulled in to the time I left with diagnostic tests, 4 new tires picked out and installed, and clear warranty information. They do a good job making you feel like you have a say in what they are going to do with your car and explain what is happening every step of the way. Well done! read more

Got us in quick, suggested we change all 4 tires, didn't pressure when we said no. Friendly staff. Buy the insurance if you get a set of tires. read more

Tires are one of those parts of your car that you just don't think about until you see a huge bolt penetrating the tread. You then hope it's repairable until tire shops are unwilling to repair them because they're too close to the side wall. Discount Tire was by far the most cost effective option after days of research and was slightly nervous about using them but my experience was very very good. I needed a new tire and found out the tread on the remaining tires were 5/32nd of an inch which is low when you have two new tires so I decided to fork up just under $700 for four all new tires for my crossover vehicle. Discount Tire was one of the few shops that actually carried and sold the stock tires that came with my vehicle. They were also half the cost to that of Costco for a comparable tire (Costco sells "name brand" tries like Michelin & Bridgestone). They even provide life-time tire rotations, air checks, and wheel balancing for the life of your tires which is exactly what Costco offers. The staff that I encountered were super friendly and even went out during a thunderstorm with pouring rain to my car to check my vehicle (not even an umbrella on hand). Once he came back, drenched in rain, he checked me in, got my information and gave me a estimated time of completion which was nearly exactly on the dot. Friday was a busy day and so I waited about an hour and 45 minutes. Pro tip: the middle of the week is the least busy and coming in near the end of the day or right in the beginning can get you in and out in an hour or less. There is a good amount of seating, free coffee, and bottled water while you wait. They even have Wi-Fi but had a bit of trouble with it cutting off which was the only negative. Although I caution all consumers to do their research online and local tire shops in KC, I do think Discount Tire has competitive prices with very good value. Check their website as they can get tires to your nearest shop in a day if it is not already in stock. read more

I had a nail in my tire on Saturday & they repaired it for FREE! And wonderful customer service!

Go to another store and save your time! I came in before noon and left my car to have my car tires rotated, I had to Uber there and back to discover my car hadn't been serviced since they couldn't find the wheel lock key in the cup holder where I told him it was located. Then once I brought the key in and said here is the key nobody was able to find I then was told one of my tires were unserviceable. But no one told me that when I left the vehicle for nearly 5 hours and wasted two Uber charges. I'll include the tire in question as well. Not that the tread lines at all. No there are not perfect new tires by any means but they still have enough life to be considered for a tire rotation considering when I don't rotate enough then they deny my mileage warranty. If it isn't one thing it's another. Better service from the Mercedes' dealership at this point read more

Discount Tire - Wheel & Rim Repair Near Me - Kansas City, Missouri

I sat at the entrance to get my air checked for about 20 minutes with no one helping me. Employees kept looking at my but no one came to help. Very disappointed. read more

They guys are the best. They help fix my flat tire. They answered any questions I could have. I will be a lifetime costumer. Rock on

Great customer service. I was helped by JACK who went above and beyond to ensure that I had the best service along with the best price. I got four brand new tires for an unbeatable price. I would highly recommend you go to this place for your tire needs! read more

Being a return customer I am most pleased with the professionalism and attention to detail with the Roanoke Discount Tire Store. I was able to quickly and easily purchase the quality tires I preferred to buy and made the appointment for installation of all 4 tires. I arrived on time for the appointment and made contact with Jasper (store assistant manager) and car was immediately pulled into a bay and all 4 tires were balanced and mounted on the car. Very professional experience overall. Appreciate the extra time making sure that I was able to completely beade of the warranty which came with these tires and the life time road hazard protection. Great to know that I have purchased a high quality tire that is going to be safe for years into the future. I have recommended Discount Tire to others in the past and they too have been impressed. It is great to know that a business can operate with concern for professionalism and care of all involved with customer satisfaction and. attention to detail. read more

I have been using them for years on all my vehicles. Glad they finally opened a location closer to me. Fast, friendly service. After shopping tire prices all around for years, I have found them to have the best deals on name brand tires. They will generally do everything possible to meet or beat prices elsewhere. Add in the lifetime balance and rotate with road hazard guarantee for long lasting, worry free piece of mind. I still pre shop around the web for prices but find them to be the final stop each time. read more

Had snow tires and wheels put on my car. They put 2 wrong size tires on my car. Which caused it to burn a whole in my wheel well. Even though they made this mistake , Tyler (assistant manager) worked with me and paid for EVERYTHING, I went and got an estimate from Thoroughbred and they paid for it. They also swapped out my tires out for better ones. Yes people make mistakes ,but it's the integrity of these people is the reason why I'll always get my tires done at Discount Tire. read more

THANK YOU! I had a slow leak in my tire that I had been trying to get fixed for a couple of weeks, and due to COVID closures and my working full time at my office it was tough to find a place to do a patch in the late afternoon. I finally found this place (after a referral to Discount Tire from my sister) and the guy on the phone had no hesitation in telling me that if I could be there by 5:30 (they closed at 6!) that they'd take me. I was thrilled, rushed out of work and got there right at 5:30. Right away I could tell that they were already slammed so I got worried, but tried my luck and went inside anyways. The guy who helped me, Josh, was VERY nice and accommodating and didn't seem at all inconvenienced that yet another customer had walked in 30 min before close. He came out to check my tire, noted the immediate defect and even did a safety check for all of my tires! He was fast, but not rushed. We walked back inside and he went over my tires' status and was honest about when to replace them, definitely no sales pitch. Got my order started, he gave a good time estimate and even offered to call/text me when it was close to my turn. I was able to go to a local spot and grab some food while I waited! They called me (like they said they would) and my quick tire patch was done in like maaaaybe 15 minutes. While they were working on it, they also checked my pressure sensors and FIXED THEM. My sensors had been off but I wasn't bothered too much and just figured I'd get to it eventually. Best part? ALL. FREE. I know that the whole reason they patch flats for free is for return customers but it worked for me! Not only did I get my tire fixed (again, for FREE) but I was treated politely since they picked up the phone. Those guys were working on cars when I left at 7:45pm, long after close. They could've been annoyed and snappy, but they were ALL nice. So again, thank you!! I will definitely be returning when I need to get new tires or further tire care. read more

This was a disappointing visit. I have brought multiple vehicles here over years and recommended them to many people over the years. I was here today to get a balance on my daughters car and found out that the tire sensors on three were bad. Nathaniel tried selling me 4 new ones at $60 a piece. In the same sentence saying buy 3 the fourth one free. Also informed me they price match online. I found a online wholesale dealer that had them for 17.98 . He said he would match it and asked do I want all three? I said yes but you said if I get three the fourth is free. He said yes I said that but we usually sell them for 40$ ??? I replied, I am going off what you said. He responded yes I said it weird but I am not doing the 4th for free. Guess if you say something you no longer have to back it up. read more

I have purchased tires from Discount tire in different locations in the past. I stopped in to have my soon to be changed tires looked at. Nathanael helped me out we looked over the tires and decided to change them ( I had plans to do that in Denver when I got home in a few weeks). Nathanael did something that was unexpected also which has never been recommended to me ever. He suggested I exchange my spare that is about 12 years old (on the outside it looks new, as well as it has never been used) he then explained to me was that in spite of its new like condition there was a possibility if I ever need to use it , the rubber on the inside could in fact be old and might be dangerous to drive on, he mentioned several other people had had similar problems recently using old spares that looked new that failed as people we driving. He said lets use one of the tires were taking off , so no cost so we did just that. As I was standing at the counter in spite of all the great service and product info I had received up to this point My decision to not only purchase just a new tires but i decided to add a new set of wheels to my order for one simple fact. Over the sound system in the store I could hear " Christian Themed music. I said lets just add the wheels to the order. When we finished the transaction I said to Nathanael " tell your boss and owner the reason I am buying today instead of waiting till I get back to Denver is for the following reason "if your Owner or Manager has enough spine to play Christian worship music in this store these days and times I'm doing business with you! Great purchase experience If i lived in The Kansas City area you would be my tire store. Thanks guys great fast service. I would highly recommend doing business with these people. read more

I have always had the best luck with Gladstone Discount tire these guys go above and beyond all the time came in late with a flat tire they took care of it in the tire turned out to be no good they replaced it with no problems and still warrantee that these guys are awesome good people to deal with Really appreciate them thank you read more

These guys were fantastic. Took me last minute and we're able to install all new tires within an hour. They made me a priority. Additionally they are competitive in price and matched the lowest competitor without Hesitation. Only down side is the coffee was cold! read more

I just purchased my third set of tires from the store. The customer service is top notch and they're willing to do what it takes to earn your business. read more

First time getting something done in the car without my brother, but the guys were helpful and very nice. I got a used tire at a good price with a warranty so I will be back to get my tires and maybe some kick-ass wheels. Will recommend to all my friends. Had to add in their female bathroom was clean OMG!! How many male dominated places have a clean bathroom I'm doubley impressed. read more

Discount Tire - Since 1960 - Wheel & Rim Repair Near Me - Kansas City, Missouri

This was the first time that I went to this business. I would say my overall experience here was great. The staff treat you like you are their only customer. They got me in and out in a timely manner. They are able to set up for financing plans and doable payment plans. read more