After more than 10 years with this practice, I'm incredibly disappointed to be writing this…read more I'm autistic, and like many neurodivergent people, I struggle with scheduling and making it to appointments. I want to be clear: I am already deeply aware of this, and I feel embarrassed and awful when it happens. Nothing feels worse than standing at the garage door with my keys in hand, frozen, shaking, overwhelmed, and filled with guilt. This isn't carelessness or laziness, it's something I actively work to manage. I also understand that missed appointments affect a business, and I am willing to accept financial penalties when appropriate. I appreciate that Pecan Park Dental has waived some missed appointment fees for me in the past. However, my most recent experience felt shaming and dismissive of my disability, and I left in tears. The morning of a scheduled appointment, I was called and told my insurance would not cover the visit because I had hit my maximum. I was told I would need to pay $540 out of pocket for a routine cleaning. I could not afford that and chose to reschedule for a future date when my insurance would cover it. At that time, I was told I would still be charged a $100 late cancellation fee, even though this cost was only communicated to me the morning of the appointment. When I returned months later for the rescheduled visit, I tried to explain that this situation resulted from an insurance and communication issue. Instead of working with me, I was repeatedly pressured in the waiting room to pay the $100 fee. I explained multiple times that I did not have the money that day. I was asked for credit card information over and over, in front of my daughter and other patients. It was humiliating. I ended up crying in the office while still being asked for payment. When I later tried to explain the situation, I was sent a chart of my missed appointments. It felt less like an attempt to understand and more like an effort to reinforce guilt. That approach isn't helpful, it adds to the shame and makes it even harder to access care. Experiences like this are exactly why many neurodivergent people avoid healthcare altogether. It becomes easier to avoid appointments than to face anxiety, shame, and financial penalties. I don't believe this is about bad intent, but it reflects a system that prioritizes policies and revenue over patient-centered care and basic compassion. After more than a decade as a loyal patient, and bringing multiple family members to this practice, I expected more understanding and professionalism. Because of this experience, I will be moving my care, along with my family's care, to a different provider. I hope this practice reflects on how it communicates with and supports patients, especially those with anxiety, autism, or other neurodivergent needs. No patient should be made to feel this way while seeking care

I moved over to Pecan Park Family Dentistry a couple of years ago after my dentist closed her…read morepractice and started working here. Earlier this year, my dentist decided to take a break from work but I continued to stay at PPFD because the service was good. The office is bright and welcoming. The dental staff is friendly and good at their job. When I switched jobs and insurance, it was a breeze to for the office manager to change out my info. They don't try to upsell you and are honest with the work they're doing.

Excellent experience! Came to Omni Dental as my insurance covered the root canal I needed here. I…read morewas nervous as I was not familiar with them but left with only great things to say. Front desk is super friendly and the dentists/endodontists are even better! Everyone was super nice, they made sure I was comfortable and that I did not experience any pain the whole time. 100% recommend. Previous comments scared me before coming but glad I still followed through.

So the front office staff are professional and that is the last nice thing I am going to stay, as…read morean autistic adult I tend to trust people who tell me they want to help me... these people wanted to make as much money off me and when I did not have enough started using scare tactics to convince me if I did not follow them then I would end up with no teeth and little jaw to my name and screw up my face. I now have a gap between my teeth, a chipped tooth to one side (see photo) and they charged me almost 3k not including what they took from my insurance. They told me w/out the gum surgery 5k (most Americans don't have 1k extra just laying around in this economy let alone 5k!) then I would need to do a deep clean and since it was not enough time since my last one it would be only another almost 1k out of pocket! Ended up going from oh you need a crown! To oh you need a root canal...instead of waiting to see if I would continue to get the crown they sent it out w/out my consent so they could sneakily charge me and justify there actions I decided against the root canal due to the extremely expensive price...they ended up saying "well well you kinda got a service and then found out the greedy money hungry owner ended up deciding to not refund me anything saying "well you had a service you can come in and I will be gracious enough to see you" when I had already said I had decided to go to Mexico where it's safe and way less than what they are charging here. In short don't give them your money they will make your teeth worse and then if you don't have the money they will say welp that sucks to be you! Avoid at all costs and if you are autistic know they will take advantage of you.

My wife and I have been a patients since Dr. Glauser's practice opened in Austin several years ago…read more Love the practice! His great staff and the meticulous care :) Thanks so much Dr. Glauser! Highly recommend if you're looking for a dental practice in North Austin, Cedar Park or Leander area (I live in North Leander).

The staff at this dental office is very professional and nice. I've seen all 3 hygienist and they…read moreare all very good. Dr Glauser is very friendly and they don't make you feel bad if you slacked off on brushing. They are very supportive and got me back on a plan and I have already seen an improvement in my last visit. I highly recommend this office. Plus, they are really close to my house which is an added bonus.

Each time I did the treatment, they ask me to make appointment for the next visit. But it's too…read morefrequent! like almost each one or two month! So I really daubt if I have THAT much problem on my whole set of teeth. Visit dental is almost like visit a gym! What a joke! I never experience such a frequent visit to dentist of my entire life! Besides, I'm not very happy with their charge, but it could be insurance company's problem. Dr. Shauer himself' s technique is great.

I have had a wide variety of dentists in the past, having lived all over the US, and Dr. Schauer is…read moredefinitely tied for 1st place. I initially found him when I was living on the East Side and though, oh it's a straight shot to Lake Creek, that'll work. I'm glad I did. His staff is super friendly, and small, so after a few check ups, you will know everybody's name. They are always warm and seem to remember tiny details of past conversations that I have forgotten, and ask me specifics about what's going on with my life (in a good way). Plus, they email you when you have an appointment coming up, which is a service not every doctor offers, but I find it just peachy. Also if you go for a cleaning, give the dental hygenist (Tim) a really hard time. Tell her Jeff put you up to it. I mean, she's never seen Fight Club. That's insane.

I was looking for a dentist for my 20-year-old son who recently moved to Austin. I called Dr…read more Scaff's office and Paige was extremely helpful. I was trying to figure out what our insurance would cover, and Paige offered to take down our information and look up exactly how much it would cost for my son to be seen there. (She didn't have to do that. Other offices I called just said, "We're an out-of-network provider for your insurance" and I just had to guess how much it would be.) Paige said, "Let me enter your info and find out how much it would be, and I'll call you back." And even though it was a busy day in their office, she did call back and give me all the info I needed. I would feel very comfortable and confident trusting this office.

I am a fairly new patient who has had a five star experience with the doctor and his staff, so much…read moreso, I have an in house dental discount plan that is renewed annually. The hygienist is the best I have ever had, comprehensive, non-judgmental and gets the job done efficiently. I like her a lot. If you haven't seen a dentist for awhile, this is a good place to begin again. If you have a good routine but are new to Austin or NW Austin, this is also a great place to continue your dental care.

I want to start by saying I genuinely like this dental practice. The facility is excellent, the…read morestaff is friendly and professional, and Dr. Juli Evans is an outstanding dentist. They open early, allowing flexible scheduling for work and school. I recommend this practice for you and your family.

Dr Laubach is the best dentist I ever have had. And I have had lots of them because I have…read moretraveled and changed my residence quite a few times. She is located at Advanced Smiiles in North Austin just off Parmer lane (south of 45.) She is gentle but strong when She needs to be. Her staff is very friendly and the waiting area is large and very pleasant

I got a chipped tooth and needed to repair my tooth ASAP, so I called Dr. Ding, and he was able to…read morefit me into his busy schedule. I am extremely satisfied with the tooth repair job by Dr. Ding as it looks and feels better than before it was chipped. Dr. Ding did an excellent job and made the process easy, and I was comfortable throughout the whole process. The office staff was extremely efficient and helpful, and very friendly.

I love this place and would recommend it to all my friends and family. No pressure treatment with…read morehonest care and Dr. Bill Ding is freaking amazing.

I was looking for a new dentist and Lakeline was accepting new applicants. I am extremely happy I…read morewent with them. The staff were really friendly and the doctor didn't seem like he was pushing to have extra procedures done. I felt like he was honest with me and outlined all the options for me. I recommend coming here if you're looking for a new a good dentist!

The hygienist was extremely rude, kept making passive aggressive comments, and tried to convince me…read moreto let her remove my permanent retainer and replace with plastic ones for $350! After I said no she kept pushing and I kept saying no because no dentist/orthodontist has ever said I need to remove them. She was also pretty aggressive handling my sensitive gums and didn't even clean all the plaque out

Wonderful customer service at the reception desk. Easy to get set up as a new patient. Very nice…read morehygienists and the dentist is quick, personable and a luxurious feeling ambiance.

BEST, best dental office ever. THANK YOU....Dr. Frank (Owner & Dentist) Emily, Sabrina & Haley…read more Walden Dental was referred to me by a friend. I called on Wednesday, and Emily was able to get me in right away. She sent my forms via text. She verified my insurance, it was a go. Easy to find, plenty of parking. Emily greeted me with such warmth, and genuine kindness. I was promptly taken to my exam room. Within the next two hours I had X-rays, 3D scan, talked treatment plan, my old bridge removed, wisdom tooth extracted, permanent crown replaced, RX sent to my pharmacy, paid my deductible, and was on my way home. Did I mention all of this happened in 2 HOURS. The teamwork, precision, time saving, and high tech instruments made this my NUMBER ONE dental experience ever. This office was voted BEST Dental office in Austin 2020, 2021, 2022 & 2023. AUSTIN YELP ELITE APPROVED in 2025!

Park Family Dental truly sets the standard for top-tier oral care. This is a family-run dental…read morepractice that combines the highest quality dentistry with genuine, personal attention to every patient. I've been a patient for almost two years, and my teeth honestly feel like they're at their absolute best. As an avid coffee drinker, having white teeth matters to me--and their Zoom whitening service is AMAZING. The results are noticeable and long-lasting, and the process was comfortable and professional from start to finish. Their sweet RDA, Sara, was incredibly helpful, patient, and thorough!! What really sets this office apart is how attentive and proactive they are. During my last cleaning with Jordan (who is an extraordinary hygienist, btw,) I mentioned that I had recently learned I have sleep apnea and that a C-PAP machine wasn't a good fit for me. Dr. Ardita Ormeni took the time to listen and then created a custom oral appliance to help me sleep better--life-changing care that goes well beyond routine dentistry. The entire staff is friendly, personable, and genuinely caring. The office is beautiful, spotless, and equipped with modern, up-to-date technology, which makes every visit comfortable and reassuring. If you're looking for exceptional dental care, a warm and welcoming team, and truly personalized treatment, I highly recommend Park Family Dental. Your smile--and your overall health--will be in the best hands!

This office has the best pain deadening stuff ive ever gotten in a dentist office. I have a low…read morepain point and was able to tolerate a cpl biopsy. And he went slow while giving the injections which make them easier to tolerate.. I found the oral surgeon sensitive.