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    Northwest Dermacolor Center

    5.0 (1 review)
    Closed Closed

    By appointment only

    Services - Northwest Dermacolor Center

    Permanent makeup application

    Blemish camouflage

    Permanent makeup consultation

    Northwest Dermacolor Center Photos

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    Recommended Reviews - Northwest Dermacolor Center

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    11 years ago

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    Hand & Stone Massage and Facial Spa - Great Line

    Hand & Stone Massage and Facial Spa

    3.0(39 reviews)
    3.5 miKingwood

    ***DO NOT DO IT TO YOURSELF***…read more We've had this membership for at least 6 years and paid every month through autopay for all but the last 90 days. Today, I get a call from the spa manager (Mick) who tells me that they were going to terminate the membership because we can't cover $420 in credits that we incurred over the last 90 days (mind you the credits are not in our account so what am I paying for??). I thought the thing was paused earlier this year after a conversation with them, but that's neither here nor there at the moment. Financially its not a good time for us to spend an additional $140/mo on these memberships. Mick informed me that we have 90 days to use the remaining credits. Now, if we do the math I have 22 credits and my husband has 22 credits, that's 44 credits. If we multiply that by $70 we're at $3,080 that we've ALREADY spent (not to mention the tips we leave) that we're about to lose. The last time I checked, that would mean we have to visit there every other day for the next 90 days. WTF?? This is where customer service would be great. How do you say that to someone with a straight face??? We've been customers at this location for 6 years! And this is what it comes down to? No offer to pause. No offer to do anything else but terminate. No offer to do anything that would even begin to salvage a long standing relationship. NOTHING. Do yourself a favor and go elsewhere. Go somewhere that people actually appreciate your business. I'm not asking for the world but after 6 years, you would think that a human with half of a brain would look at that and say, 'let's find something that works'.

    I don't think I'll be returning to this location or any other hand & stone location at all. I…read morescheduled an appointment at a specific time, the massage therapist came out a few minutes after the scheduled appointment. The therapist had the nerve to end the massage early instead of making up for the minutes that were taken from me. I specified the areas that I wanted targeted and that were causing me pain, but I guess I wasn't specific enough. Why do I need to explain physiology to a professional massage therapist?? I got off the table unsatisfied for sure. Prior to the massage I asked the young lady at the front desk if I could pay beforehand. She expressed that "unfortunately, we can't accept payments before the massage just in case there is something wrong with the massage." What she expressed made no sense to me and wasn't a justifiable excuse, but I went along with it. If something is wrong with the massage, then a refund or discount could be offered. In addition, let's say there is something wrong with the massage, what are you going to do, send me back and start all over?? I've never seen that happen before, so I don't see the big deal about paying in advance. Low and behold I was not satisfied with the massage. And guess what? I was still forced to pay for the massage. So I guess that excuse of me not being able to pay in advance really didn't matter because I still had to pay whether the massage was good or not. Due to the inconvenience of prohibiting me from paying in advance and the massage being beyond subpar, I definitely will not be returning!

    Photos
    Hand & Stone Massage and Facial Spa - So relaxed

    So relaxed

    Hand & Stone Massage and Facial Spa - Day 2

    Day 2

    Hand & Stone Massage and Facial Spa - Day 1

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    Day 1

    Tranquility Spa - Storefront, next to Dick's sporting goods inside Deerbrook Mall

    Tranquility Spa

    3.2(10 reviews)
    3.3 mi

    1 Star Absolutely unacceptable behavior -- avoid this place…read more My wife and I were walking past Tranquility Spa in the mall on our way to Dick's Sporting Goods when an employee tried to lure us in for a massage. I jokingly asked, "Is it free?"--a harmless comment. What happened next was shocking. An older, bald Asian gentleman who works there shoed me away and aggressively said, "F* you, nothing is free."** I calmly approached him to address how rude and unprofessional that was, but instead of apologizing, he got in my face and physically shoved me multiple times. I pushed him back to defend myself. He then took off his jacket and tried to escalate it into a full-blown fight. Another employee joined in as they both shouted and attempted to intimidate us. My wife and I walked away, trying to enjoy the rest of our shopping, but even after we left, they followed us, shouting and recording us on their phones. The situation got so out of hand that mall security and local police had to get involved. The responding officer informed us that this spa has a history of aggressive behavior and constantly moves from mall to mall due to incidents like this. This is not how customers should be treated. For a place called "Tranquility Spa," their behavior was anything but tranquil. I strongly advise avoiding this business for your own safety.

    I was hounded while on the table to have a foot massage and later a head massage as add ons as well…read moreas doing 1 hour for $55.00 when I wanted 30 minutes. I agreed to the hour and got 50 minutes not 60 minutes. As far as the massage goes, it was good. Would have liked it better if the guys were not talking in asian and laughing between themselves while I was trying to relax. Definitely don't try so hard to get more money out of me when I said no. You don't even realize that I would do this regularly if I felt good about the services each time. Not sure I will be back.

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    Tranquility Spa
    Tranquility Spa

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    Viva Beauty Salon & Spa

    Viva Beauty Salon & Spa

    3.8(11 reviews)
    3.6 mi
    $

    Upon entering the building the atmosphere was genuinely calm and friendly. I was greeted…read moreimmediately with a smile which lead me to believe I wasn't just a sale. This is the first threading shop I've found that only charges $7 for eyebrow threading & good at it too. I felt such an ease of mind trusting my eyebrows were in good hands. As you can tell if I'm paying for it then it better be right. It's never a long wait period for service. With every eyebrow service it comes w/facial massage at no extra cost. This place is always cool, clean, & collected. My kind of spot. I feel special every time I step foot into the building. Genuinely great customer service & work. They're the best.

    I just wanted your help how to fix my hair. I had beautiful long pretty hair and now it's all…read morefalling out I've been doing my hair for years never once has my hair been so damaged or fallen out. And you hang up on me your awful. I literally have to go get Extensions bc of this I want my money back and the cost of the hair extensions. I contacted my family attorney she's going to contact the TDLR. I have all the before and after photos taken that day. You even said you used a weaker developer so it woouldnt do this. If you don't want to help me and have a heart that's seriously bad business bad reviews as a women you should fix this and I'm reaching you like this bc you hung up on me thank you so sorry to bother you

    Photos
    Viva Beauty Salon & Spa
    Viva Beauty Salon & Spa
    Viva Beauty Salon & Spa - Before pic!

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    Before pic!

    Northwest Dermacolor Center - skincare - Updated August 2026

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