We love, love the staff and providers here! We've had visits with several providers and have loved them all, but if you're looking for a name or two, you cannot go wrong with Dr Vapne or Dr DeWeese! They're both awesome. They're great with kiddos, helpful, thoughtful and caring - visits are never rushed and very thorough - knowledgeable science based medicine! 5 stars for the practice - I've only given 4 because of the new answering service. The staff answering phones could stand a course on phone etiquette and are just, generally, unhelpful... ask for them to send a message to get someone from the clinic to help!! read more

I started with our pediatrician here just before they became part of Atrium. It took a second to find the doctor there that I felt like worked best for my family. Once I did it has been great . Then the Atrium buyout happened. I will say the service remained the same in person but now instead of picking up the phone the best way to get to staff is through a portal message don't love that. Also the after hours line is now a bigger line of people all over. The service with them hasn't been great. Still love the doctors and nurses we see in person. read more

We have had a good experience with all the practitioners we have seen in the 3 1/2 years since my grandson's birth. I keep him during the weekdays, so I always take him to his appointments. I have never had an issue getting a last minute sick appointment. My grandson has a great rapport with Dr. DeWeese. read more

Now that this location is part of a large organization, care has gone down the toilet. Crappy poor excuses for humans run show now. After all, health care is a business and people don't matter. Horrible experience after 18 years here. The best doctors are gone. (Dees retired. Brandon is elsewhere. They were the best for and to my kids, and they really cared about kids AND parents.) I am moving my youngest kiddos elsewhere. Save yourself time and anguish. Don't go here. read more

When I delivered my first child 21 years ago, the hospital nurse recommended this pediatricians office. It was one of the best decisions I made in my life. The pediatricians are very professional, knowledgeable, medical experts, and compassionate. I spoke very highly of them to my family and friends. My sisters also bring their children at this office and they love it as well. They've been nominated and won local awards for best pediatricians of the triad. read more

I will be honest that NP was close to three stars for me. It is hit and miss with this place. Fortunately, what weighed it to 4 stars was the fact that on most occasions I get to choose which doctor my children see. There are a couple on staff that once is enough in my opinion. We have now got a preferred doctor of choice who seems to care and wants to get the right diagnosis for my children. During flu shot season, it's extremely busy but the office seems to have a strategy in getting kids in and out pretty quickly. That's very helpful. The front desk folk are nice but sometimes seem clueless to what's going on which can be very frustrating. Having to take my kids to urgent care sometimes because of NP's hours can also be aggravating but it is what it is. I've been to a couple other pediatrics in the area over the years but I've settled here at NP because other places would be less than 3 stars. read more

All of the doctors and additional staff are great. Doesnt matter which doctor, NP or PA you get they are all nice. They all take time and we have never been rushed out the door. read more

Northwest Pediatrics provides exceptional care. I can always get an appointment when needed. All the staff are kind and we love Dr.Dees! Couldn't be happier! read more

Worst ever! Stay away! My daughter is 11 month old, and she has swelling gum, blisters on her tongue, refused solid food since last week, we visit here twice within a week, and two different doctors told us it is just teething, and did nothing, and did not check it thoroughly. They even told me luckily she does not have herpes because she doesn't have fever, without a good look at her mouth. They are so cold and neglecting. We were so worried so we changed to another pediatrics after yesterday's visit at northwest, after a thorough examination, my daughter was diagnosed with coxsackievirus, which can lead to infections all over her mouth, that's why her gum is also reddish and swelling, they also showed me the red blisters back in her throat, which causes her hard time swallow. I regret so much I didn't switch earlier, and trust these worst doctors at northwest pediatrics again by paying them a second visit. Even we have expressed doubts about so called "teething", they still just want to quickly get over the appointment, and rush out in a few minutes, and didn't pay any attention. They don't care for the patients! How could they miss that with two different doctors in two visits? I can only imagine systematically how untrained they are, or how neglecting they are. STAY AWAY!!! read more

I love taking my children to Northwest because The staff and the doctors are very helpful and knowledgeable and great with children.

Since we moved here three years ago, we have been using NW Peds because they are the closest Pediatrician to us. In this time, we have had two misdiagnosis leading to continued suffering and return visits. My child has seen 4 different doctors. We had one referral that was supposed to be under our insurance, but wasn't, resulting in being charged $800 for TWO speech therapy visits. We had one instance of being prescribed ear drops that we could not afford (almost $200), leading to additional suffering of my child. These are our major issues with the Doctors and Nurses. The Staff and Operations of the clinic are a much bigger problem for us. If you can get anyone on the phone, you will find them rude and short much of the time. If you need a referral on Friday, you are SOL. They state that she will work it on Monday. If you need to talk to someone or ask a question during the middle of the day, you are SOL. With as much staff as they have, they close from 12:30 to 1:30. The doors are locked (I needed to pickup vaccination records, and they locked the door with me walking up to it, telling me to come back in an hour.) This includes their phone system. They switch it over to their answering service during this time, who can't take messages or answer questions. It also switches over automatically at 4:58pm everyday. Today, we needed another return visit due to my child's pain, and they didn't switch their phones back over until 1:50pm. Very frustrating when you have a sick child and have taken time off work. Another instance, I provided them my child's previous vaccination records, twice. His file still does not have this paperwork in it, they told me to get it from his previous provider (again). If you are late or have three missed appointments in a year, they kick you out of the practice and won't see your child anymore, it's like being punished for having a sick child. I don't do many reviews of places, but I really felt that NW Peds earned their first review here. It's unfortunate that NW Peds is the only pediatrician in the NW area. We will make the drive down to a much better reviewed provider from now on. read more