We've been coming to Greensboro Pediatricians for over 11 years and overall, it's exactly what I…read moreexpect from a U.S. doctor's office these days (for good or for bad). This office is solid in person, not great outside of that. The in-office experience is consistently good; staff are friendly, and every doctor we've seen (including our two primary doctors over the years) has been great about taking their time and answering all our questions. That said, if you're hoping to get much help over the phone or without going in, don't count on it. They can tell you if you should come in or not, but beyond that, you're better off using a telehealth service.

In my professional interactions with the pediatricians of this group, I have had nothing but good…read moreexperiences. I've had to call them for consults occasionally - they've been helpful, informative, and extremely nice. I could not speak to the delay in getting an appointment noted in the prior review or the delay in receiving a return phone call as I've not had this issue when I've called them. To provide some professional perspective, I will say, however, that with scheduled 2 medications (ADHD medications), physicians are required to see patients at regular intervals and most practices require 1 weeks' notice for providing prescription refills.

Horrible practice... both locations. They are open on Sat and Sun, but if you make an appt on…read morethose days, they charge you extra. They don't tell you that when you make the appt. Their website doesn't mention it either. Website clearly states they are open on Sat and Sun, but they bill you for a charge that says "service when office is normally closed." WTF! In addition, if you ask a question during a child wellness visit, they will charge you for an extra office visit. Literally... at the end of our wellness visit, the Dr asked if we had any questions. We did. Again, no mention whatsoever about extra charges, but when the bill came, there it was... the full charge for the wellness visit and the extra office visit. Their excuse? We asked a question unrelated to the wellness visit. How are we supposed to know what's questions are ok to ask? It was about our childs wellness! If the question was out of scope, the Dr should have told us so and given us the choice to have the question answered. We've also been to the ER twice because these people are so money-hungry they won't call in a prescription for you. Scratched eye, simple anti-bacterial ointment would do the trick. Nope -- go to the ER if you want it. Kid had hives and we asked "Is there any medicine you can give her"? No, try tylenol for the discomfort... but go to the ER if lips start to swell. Lips swell later that night, off to the ER we go. ER gives a single dose of a steroid and kid is up and running around playing in less than 5 hours! Seriously... no medicine will help? BS! The Dr's are nice enough, but they will nickle-and-dime you any chance they get. The on-call nurse/doctors are absolutely worthless and will cost you thousands in completely uncessesary trips to the ER. Novant as the parent company has no interest in customer satisfaction. They will charge you for things you had no idea would result in a charge and won't take any ownership of the fact that no one told you there would be a charge. Seriously, avoid this place.

We moved here a few years ago. A mom group on Facebook recommended Twin City Pediatrics to us in…read moreWinston Salem to us. We did use that location at first but when we moved to clemmons we come to this location more often now. We have seen Dr.Forest, Dr. Hoyle, and Dr. Hyaek so far for our visits. They all have been very kind and very helpful when the kids are sick or for check ups. The nurses call you back in a timely manner and are really nice when you call with questions. And the ladies up front greet you and say bye with a smile. They also schedule appts and they are very helpful and patient when it comes to that area. They have amazing patient rooms! Each room has a different name. For example the space room or camp room. The walls are painted to reflect the named room and some have cute decorations. My boys love them and it makes them feel more comfortable. They are not just in an office they are in a place the can explore or ask questions about to get to know the nurses and doctors. I love that both locations intertwine and that they are even open on weekends at one of the locations till 12pm for sick visits. This has been super helpful at times when ear infections happen over night or when you think your kids are kicking the bug out and then the next day it's a turn for the worse. Also when my son was 6 months none of the urgent cares would see him because he was under 1. So again... it has been helpful. Thank you all for your service. You are greatly appreciated.

Getting an appointment is stressful. They make it difficult and do not understand how to deal with…read moreconcerned or stressed parents. Billing was an issue with them as well. Doctors were ok but really didn't have time to spend with my kid in the room as I would have liked. I also feel being a family of color made a difference in service and perceptions. After having a frustrating experience I will not be back with my kids.

We love Dr. Rom and Dr. Agboya! I've only ever heard good things about all the doctors here, and…read moreour son loves going to the doctor! The desk staff and nursing team are also incredibly friendly and helpful. My son's cousins all go to this office too. We're happy to have trusted doctors close by, and we know our son is in good hands.

Doctors and nurses are super friendly. I was seen super…read morequick. Great customer service. My kids love coming here.

My son goes to this location and we have had nothing but positive experiences. The doctors are all…read morewonderful and professional. The staff is so caring and you never have to wait for very long. The extensive hours is a huge plus as well!

I have been a patient, under the care of Dr. Cynthia White, for over 25 years. She is one of the…read morebest physicians I have ever been to. I would not still be here today if it were not for her ability to listen, provide treatment in a highly professional manner. She is proactive, not reactive and gets to the root cause. Her ability to communicate, empathize, and determine the next step is no less than phenomenal and encouraging. I highly recommend her and don't know, nor want to know, where my overall health would be if not for her.

Love the staff, doctors and nurses at Eagle Physicians at Triad- and at all the Eagle locationsread more

I recently became a patient of LeBauer Healthcare Grandover and I am very pleased with their…read moreservice and level of care. I saw Charlotte Nche, NP to establish a chart and she was very attentive, easy to talk to and I felt like she really cared about me and my concerns. The rest of the staff I interacted with were all very friendly and welcoming. LeBauer is apart of the Cone Health system so you are able to use their MyChart portal to update your information, to see any test results and to communicate with the office. This eliminated having to fill out that stack of paperwork you normally fill out at the doctors office which I greatly appreciated. Both my initial visit and return to have blood work done were very timely. For my initial visit I waited less than 5 minutes before being called back and the bloodwork took about 10 minutes total from my arrival to me walking out the door. Overall I am happy to be a patient at this location.

Going to the doctor can make you nervous. I scheduled online. I received notifications via text,…read morephone and email for my appointment. When I arrived, I was greeted by the friendly receptionist. My wait wasn't long at all. Matter of fact, I pulled out my phone in the waiting area to play a quick game. I couldn't finish a round before my name was called. That is amazing to me...I can raise my hand if asked if I've ever waited in what feels like a waiting room purgatory. The nurse quickly got me checked in. She explained the process thoroughly. She was very friendly. My visit was to see Charlotte Nche. She is so nice and considerate. She answered all of my questions. The lab team was also friendly. Everyone seemed pleasant. I would highly recommend going. This location is clean, modern and based on my first impression, I think they take care of their patients. I got really good vibes during my appointment. Oh...before I forget, I got my labs literally the next day with a follow up phone call. I just love it when I strike gold with any business!

Great family doctor. Everyone has been open and helpful. You can get emergency care, family care,…read moreor walk in service. I've been satisfied.

I was a patient of Dr McNeill for several years. I am also a RN. Her wait times were ALWAYS more…read morethan an hour and a half. Her recommendations were usually off the mark. Most of my appointments consisted of her verifying which prescriptions she prescribed and which my specialists prescribed. I switched doctors a while back and am now getting excellent care. I have waited to give her this review. I do not recommend Eagle practices and Dr McNeill in particular.

I have always gotten good care here. The office is always clean and quiet. They also have friendly…read morestaff members who are willing to help with anything.

I've been bringing my 87 yr old mother here for years. I have been nothing but pleased with the…read morekindness and patience that is always shown to her. We've had no issues at all with the office staff, and care she has been receiving from the doctors and nurses.