Horrible practice... both locations. They are open on Sat and Sun, but if you make an appt on those days, they charge you extra. They don't tell you that when you make the appt. Their website doesn't mention it either. Website clearly states they are open on Sat and Sun, but they bill you for a charge that says "service when office is normally closed." WTF! In addition, if you ask a question during a child wellness visit, they will charge you for an extra office visit. Literally... at the end of our wellness visit, the Dr asked if we had any questions. We did. Again, no mention whatsoever about extra charges, but when the bill came, there it was... the full charge for the wellness visit and the extra office visit. Their excuse? We asked a question unrelated to the wellness visit. How are we supposed to know what's questions are ok to ask? It was about our childs wellness! If the question was out of scope, the Dr should have told us so and given us the choice to have the question answered. We've also been to the ER twice because these people are so money-hungry they won't call in a prescription for you. Scratched eye, simple anti-bacterial ointment would do the trick. Nope -- go to the ER if you want it. Kid had hives and we asked "Is there any medicine you can give her"? No, try tylenol for the discomfort... but go to the ER if lips start to swell. Lips swell later that night, off to the ER we go. ER gives a single dose of a steroid and kid is up and running around playing in less than 5 hours! Seriously... no medicine will help? BS! The Dr's are nice enough, but they will nickle-and-dime you any chance they get. The on-call nurse/doctors are absolutely worthless and will cost you thousands in completely uncessesary trips to the ER. Novant as the parent company has no interest in customer satisfaction. They will charge you for things you had no idea would result in a charge and won't take any ownership of the fact that no one told you there would be a charge. Seriously, avoid this place. read more

We moved here a few years ago. A mom group on Facebook recommended Twin City Pediatrics to us in Winston Salem to us. We did use that location at first but when we moved to clemmons we come to this location more often now. We have seen Dr.Forest, Dr. Hoyle, and Dr. Hyaek so far for our visits. They all have been very kind and very helpful when the kids are sick or for check ups. The nurses call you back in a timely manner and are really nice when you call with questions. And the ladies up front greet you and say bye with a smile. They also schedule appts and they are very helpful and patient when it comes to that area. They have amazing patient rooms! Each room has a different name. For example the space room or camp room. The walls are painted to reflect the named room and some have cute decorations. My boys love them and it makes them feel more comfortable. They are not just in an office they are in a place the can explore or ask questions about to get to know the nurses and doctors. I love that both locations intertwine and that they are even open on weekends at one of the locations till 12pm for sick visits. This has been super helpful at times when ear infections happen over night or when you think your kids are kicking the bug out and then the next day it's a turn for the worse. Also when my son was 6 months none of the urgent cares would see him because he was under 1. So again... it has been helpful. Thank you all for your service. You are greatly appreciated. read more

I have had nothing but great experiences with Twin City Pediatrics. I feel like all the doctors and nurses that we have had experience with have been kind, gentle and practiced evidenced based medicine in a compassionate manner. Both my children have had frequent ear infections and I felt so comfortable with how they were handled, trying different things before jumping right to antibiotics. Although we eventually ended up being referred for surgery I felt comfortable knowing that it was the right decision and that it wasn't jumped to prematurely. They are also great at getting you in same day for sick visits and/or having a nurse call you back if you have any questions. I would highly recommend. read more

Ive been taking my 4 month old there sense she was born. They are AWESOME! I always see Dr. Brown and shes as good as it gets! I never have to wait longer than 5 minutes and the staff is always VERY friendly! read more

William Satterwhite will make your child a pin cushion for over zealous immunizations and not listen to a parent's concerns at all. After our pediatrician left this practice we were stuck with him and other PA's. It went downhill from there. Both our daughters were each misdiagnosed on separate occasions with one misread test almost leading to a hospitalization for my daughter. I wouldn't really call him a doctor since doctors should listen to their patients (and parents). Parents with children beware! read more