We have used Northwest ST Clair Water System for 7 years now, not sure how they go about estimating water bill, ive lived in the same spot using their service for 7 years now. our bill has never been close to the same amount every month it has gone from 45 in november to 160 in december, and my wife calls to see why the drastic change in price, the guy she spoke to says you got a leak, so i check everywhere underneath residence, chang all the flush valves and flappers in toilets for that must be where water is going. after i notice drop in pressure, knowing there is definnetly a leak somewhere i check meter spinning wide open so i turn water off leak is on the water main line from meter which is located 300 yards away on the side of my neighbors driveway under a lot of brush and high grass we replace main line from meter to residence check no leaks meter not spinning. monday water company or the guy who works there calls and says and i quote " Do not freak out but i pinged your water meter and your bill for one month is 1200 dollars lol. I knew it would be higher because of leak that after it was discovered a couple hours after water pressure dropped i turned water off. 1200 dollars for water we did not use or can find where it went 1200 dollars is enough water to fill a small lake to be precise 212,110 gallons, compared to the 15,000 we usually use. The ones employed by this water company are not helpful very rude, and if you ask me need to learn to use the pinger they read meters with without even getting out of vehicle ride by aim in the guesstamated area and from 160 to 1200 in a two month span. from what i can figure is take a zero off that 212,110 and you will have the correct reading 21,110 which would equal around 120 dollars. these meters cant be scanned every time never checking to see if reading is accurate. Any one who uses Northwest water shoul start reading their meter themselves sameday they do and keep them honest and earning their pay checks. read more