Great service. I hired them to fix a major home clocked pipeline for multiple rooms and they were…read moreout to diagnose to issue immediately. The pipe was scheduled to be repaired the next morning after diagnosing the problem and only took an hour. The experts even verified by testing all lines to make sure the issue was resolved. I strongly recommend these guys if you want the job done right. My total cost was $435.00 a price I'm comfortable with knowing it was done right rather than paying someone else by the hour and getting uncertain results. Good job guys and thank you for being there! :)

Only checked one star because I could not give zero. I called Dunn's when my AC went out. This…read moregreatly self - advertising "24/7, highly experienced, expert service" company sent me two young inexperienced clowns spread over several days, then, FINALLY sent me an older, truly experienced guy - after I'd gone without my central ac for a full week and had bought two ACs to just get by. This third guy said there was no excuse for (other aspects and) them taking a full week before he finally fixed it, said I'd get a discount, then I, of course, got a ridiculously high bill. That was mid last summer at peak heat, just like now, when my central AC has failed again. I suspect Dunn's "repair" has failed, but will not find out from them phoney clowns.

Excellent service for Oxford and Anniston in Calhoun County!! Highly Recommend for all your…read moreplumbing needs!

these guys are the best! I always call for Lee when I need plumbing work. Ted's is honest about…read morethe work that needs to be done, unlike some who will replace a fixable water heater just to make more money. True Story!!! I know I'm getting the best service at fair rates with them.

Plummer installed a new water heater then it started leaking took him till late that evening to get…read moreto it then pieced it together because he didn't have the right connector looks very unprofessional called for them to look at the way it was done and the other plummer said it looked bad. Paid alot to have this done right but now the service manager won't send anyone out to fix the issue or call me back. Wish I could talk to the owner about what has happened always had good experiences with this company till now. I'm on a set income so it'll be awhile before I can get someone else to look at it, but I shouldn't have to pay someone else to fix this since I've already paid this company.

plumber helper broke original cutoff valve had to replace it and go underneath home to repair and…read moreinstall longer pipe.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I contracted with Done Right Plumbing Services on 3-28-22. They were contractually bound to remove…read moremy old hot water heater and replace it with RECIRCULATING tankless hot water tank, specifically to include installing a "PEX recirculation line in crawl space to water heater". I wrote check 1176 for $2,200 as payment in full on 3-28-22. IN FACT, company lied and installed a Cheap NON-RECIRCULATING heater, NO PEX recirculation line (you simply can't connect a Recirculation line to a Non-Recirculating heater!), plumber plumbed it completely BACKWARDS, Violated CODE in tank exhaust hookup, and finally, left my old heater in my back yard. My complaint was met with laughter and his demand for MORE MONEY! I have filed a few complaints, written a certified letter complaint to the Plumbers and Gas Fitters Examining Board (No Response after almost three months), offered a certified written proposed settlement (No Response) Now it's time to go to court!

We were in a pinch with company coming for the weekend and a hot water heater that was leaking and…read moreabout to bust. My husband called Derrick - he was INCREDIBLY high priced but due to our situation, we had him come. He, his wife, and his 5 year old son came Friday late morning. We paid him an advance of $900 that day. He came back with his wife on Sunday to finish. We mistakenly paid him the total bill ($2100) instead of $1200 in another check. My husband called and texted multiple times because he thought he may have written it incorrectly. NEVER a response. AND - BOTH CHECKS WERE CASHED AT THE SAME TIME. This is considered grand theft. The fact that he hasn't returned our phone calls AND deposited BOTH checks when he KNEW we made a mistake shows his true character. If he comes clean, I will update this post.