Hi I was in for Asmtha axcerbation over a week ago I had 600 mg way to strong of ibuprofen and…read morethat's bad and no cough suryup that just pain reliever but the pain was gone it only hurt when coughing Well 2nd trip to Er Room my leg was hurting me and no medication now I'm felling and walking better Er Room was better the seconds time the results would have been diszaterous had I took all the ibuprofen I flushed the pills in. The toilet because combined with prenizone Stroke and ulsers. and who needs that .

Lauren Draftke , Palliative Physician, shows NO compassion! 3 x cancer survivor, in tremendous…read morepain. Attempted at least 6 calls over 3 days. Never a response, message, I'm out, nothing. Then when she calls, vert condsending! Arrogant. No compassion. She should not be in her line of work. I've been in public service for over 40 years and never had a doctor treat me with less respect than Lauren. She should be ashamed

My immobile husband was sent to the ER for severe headaches from his nursing home. He was laying…read morethere for 10 hours during which time they did bloodwork, a covid/flu swab, and a CT scan (6 hours later). No one communicated at all. The doctor came back with a 5 minute summary which anyone on the street could have determined and sent him on his way. I guess I should be grateful after laying in his own waste for hours, they did come and remove the soiled items before they sent him back.

Based on the new story that I saw on t v, they provide horrible care to black women who are…read morepregnant.Black women are already at a risk for pregnancy complications due to lack of care.This is a disgusting hospital

Urgent care was quick and thorough! I appreciate the staff there!…read moreI was treated with kindness and respect!

Ebony the ER nurse was very attentive and talented. The hospital experience was slow. But, it's…read moregood to see talented nurses such as Ebony! I give the hospital 2 stars but Ebony the nurse 5 stars!

Don't recommend; they are very unprofessional and they basically don't do their job. They…read moremisdiagnose my wife during her pregnancy causing her to stress more, told her to come back for a SCHEDULED APPOINTMENT but when see came they told her she's not a patient of theirs and told her the person she was supposed to be seeing isn't available until September; this is after we've spent over 2 days basically in the er, we had to go back to the er and basically do everything that's she did before for them to misdiagnose again!!!! 1000000% don't recommend !!!!!

Just had an outpatient surgery here. The surgeon was great as well as the nurses. My only concerns…read morewould be registration knowledge is lacking, No one knew where exactly I should sign in. They seemed disorganized. My initial nurse wheeled me through the waiting area to have one procedure done instead of going in the halls behind the lobby . I was embarrassed because I was in a surgical gown at the time, when that procedure was done. A different nurse did take me back to my original room in the back halls to not create embarrassment. She said going through the lobby is quicker, but they should not be taking patients in gowns through there! The mammogram tech and radiologist were fantastic and the surgeon was also great! I was there a total of 7 hours when I was told it would be 5. Two procedures were done though and tHings run slow here, but they are thorough! I recommend it for outpatient care!

Had a back injury when I was a kid that I never really had looked at. Fast forward 12 years, and…read moreit's still causing me pain (go figure). Went to one doctor who pushed for an MRI, and then never got back to me. Waited a few months and decided to head here (Pinnacle) and give them a go. Was in so much pain at the time that I couldn't even sit down without tears welling up. Standing at an always angle was my only relief. They saw this. They knew this. This visit occurred around spring time 2025 I went in, did the routine, signed a waiver to release my MRI to them, and got some blood work scheduled for a little later on. Left very hopeful and optimistic with how genuinely invested the doctor seemed to be in fixing me. Gave me a lot of info. I never heard back from Pinnacle. No follow up, no "hey we have your MRI results and this is what they show", no emails, no calls/voicemails, not even a letter. Nothing. Pinnacle ghosted me. The lack of follow up and being all around a caring and professional healthcare organization is not the reason for the single star rating however. The rating comes from the fact that nobody got back to me, yet I OWED THEM MONEY. I paid my copay, and thought that was it. Next thing I know, I have a collections agency calling me about a debt stemming from my visit here at pinnacle. Had absolutely no knowledge of it. And when I called, I got a woman with a nasty attitude basically telling me I'm an idiot because they always send out PAPER MAIL about money owed. So not only did I not get a letter at all, but in 2025, you can't CALL ME OR EMAIL ME WHEN YOU HAVE MY INFO?? This came at the perfect time too, because I was just recently laid off from work. So now my credit will take a hit because I NOW don't have the $300 I could've paid off months ago Nice place inside, but absolute trash. Would never recommend. I will never go here or another affiliated healthcare company again. It's hard enough finding people who care, but this is ridiculous. Screw Pinnacle

It's been a long 2 weeks. After the ER debacle at Silver Cross Hospital, my husband brought me here…read morewhere I was admitted for 7 days. Lumbosacral root pain is unlike anything I've ever experienced. The ER staff were top notch and worked hard to relieve my pain and admitted me to find out the root of the problem. Every nurse, technician, assistant, doctor, specialist, etc. was attentive and helpful. It was a neurosurgeon who discovered that a screw in my lumbar area is touching my sciatic nerve. There is nothing to be done about it as it's too risky. However, we are going to do extensive rehabilitation to build the muscle around the area. It will help to manage the pain. More about that when I begin the sessions. So, if you're looking for attentive, knowledgeable, and expert care, this hospital is the place to go. I'm grateful for everyone who helped care for me.

I absolutely love this hospital. Excellent quality of care Every time we have had to go to…read moreCommunity Hospital in Munster, Indiana. Today, my Mom was scheduled for a colonoscopy. The procedure was performed by Dr. Chang and his superb surgical team/staff. All of the nurses were friendly, professional and attentive. Following the procedure; Dr. Chang came into the room and explained the entire procedure along with all of his findings. He is able to explain everything in layman's terms. Overall experience...5 stars.

I went as an er patient. While I have the utmost respect for medical staff, they were outright rude…read moreand uncaring. I had horrible vertigo and they left me alone for hours. When I asked to be assisted to the washroom, they handed me a bedpan and left. I could manage it myself and just laid there crying. Finally a nurse came in a said I'd have to wait for a CNA for assistance. Very hurtful experience.

One of the most dangerous hospitals in the area Doctors…read moreknowledge here is limited and nurses evaluations are substandard They are neglectful due to their lack of knowledge for emergencies Please avoid this place at all costs if your loved one comes here for something routine they may not leave alive

The triage nurse was so nice. The doctor was very personable. Results and diagnosis was quick. The…read moreguy at the front desk was polite and helpful. I went to community my whole life and decided to give fransican a shot. I will be going to this ER from now on.

ER is horrible . There wasn't anyone even here present like there weren't any patients or it wasn't…read morelike packed and the staff had attitudes like they got slammed or were extra busy .. Based upon the prior reviews this place should be closed or restaffed. The African American in the ER was very combative and almost acted as if she wanted to fight . Very rude and impolite . I'll be contacting the hospital administration ASAP or whomever is running this place

My experience was perfect from the intake admissions, Nurses, billing, and the Doctor. Definitely…read moreprecessional. The Doctor was Dr. Louis Saint he was superb.

It's a huge hospital. I'm here with a client. The signs are really easy to read once you enter…read morethe parking lot. I so use to driving around in circles at hospitals looking for the Emergency entrance. Lots of parking, so you're not walking miles just to get to the entrance. Hospital inside is very clean and the workers are friendly. My client was seen right away there was not a long wait something I used to at other hospitals. I would recommend this hospital.

Great hospital! The staff took one look at my little princess and seen she was not her best and…read morethey took charge. Gave her fluids and Tylenol right away. They were caring and very attentive! Thank god for great doctors and teamwork! (2021)

First off : The nurses and staff have been great!! Doctor communication is ABSOLUELY terrible !!!…read moreThey are never on the same page, they do not tell each other what is going on with the patient. One says he is doing this and then another Doctor says that is not correct, then nothing happens!! You ask a question, they say they will talk to the Doctor to get it right. Guess what, they don't get back to you!! If we had a choice, we would never go to this pit of a hospital again.