I was here last week with a loved one for a surgery that could only be done at this location…read more Please do not be fooled by University of Chicago's name attached to it...it is still Ingalls. The service had pockets of decency but there are so many areas of improvement. The patient food service was horrible, the food was absolutely gross. There were a few decent staff members during the visit. Parts of the rooms had dated furniture, smells that made u wanna puke. My loved one's pressure/heart rate decreased and if I wasn't in the room, he could have passed away. I was the one who asked the staff to assist.

When you call to set up an appointment you will be yelled at, swore at, and hung up on simply for…read moreasking for a certain doctor. I would avoid this place even if my leg was falling off; it's not worth the level of disrespect this institution will give you. You're better off dead than going here, you'd wish you were if you did come here anyways

Very surprised I watched 4 armed security guards tell a mentally retarded lady to get off the…read morefloor. Told her mother this is embarrassing. Embarrassing is not knowing how to work with people and being threatening to a mother and her mentally handicapped child. They told the mother she couldn't video or she would have to leave. Told the mother that letting her child stay on the floor is neglected and maybe they should tell the police. Several of as helped the girl off the floor. Embarrassing is this type of treatment

Going to this hospital is what I assume would be the same standard as going to the old Cook County…read moreHospital in Chicago that was closed down. The ER is an absolute shock! The people working there are too busy talkingand carryong on abiut what their doing when they get off work. The gentleman at the admitting desk was actually on FaceBookwhile the ER was filled to capacity. Notone person showed any display of urgency for the patients. There needs to be a complete overhall of the staff at thishospital, or at the very least, hold your employees accountable to the position they are in. This hospital is in such a sad state of disrepair and cant believe that they are still in business! Besides evwrything I stated, the cleanliness here leaves alotto be desired! GET IT TOGETHER PEOPLE!

My experience was perfect from the intake admissions, Nurses, billing, and the Doctor. Definitely…read moreprecessional. The Doctor was Dr. Louis Saint he was superb.

It's a huge hospital. I'm here with a client. The signs are really easy to read once you enter…read morethe parking lot. I so use to driving around in circles at hospitals looking for the Emergency entrance. Lots of parking, so you're not walking miles just to get to the entrance. Hospital inside is very clean and the workers are friendly. My client was seen right away there was not a long wait something I used to at other hospitals. I would recommend this hospital.

Urgent care was quick and thorough! I appreciate the staff there!…read moreI was treated with kindness and respect!

There was no actual exam of any kind. The help I did receive was from me asking what I need. Kind…read morenurses. Unfortunately, lack of care and concern, is concerning. Won't be back unless there are drastic changes.

Don't recommend; they are very unprofessional and they basically don't do their job. They…read moremisdiagnose my wife during her pregnancy causing her to stress more, told her to come back for a SCHEDULED APPOINTMENT but when see came they told her she's not a patient of theirs and told her the person she was supposed to be seeing isn't available until September; this is after we've spent over 2 days basically in the er, we had to go back to the er and basically do everything that's she did before for them to misdiagnose again!!!! 1000000% don't recommend !!!!!

Ingalls is now UChicago…read more I have been loyal to this medical center for over thirty years. I have witnessed many changes; upgrades and improvements to the facility as well as the hiring of more highly qualified specialists. Slowly and carefully dealing with the recent passing of my birth mother, my care team has advised and ordered many tests. Most of us are aware that roots run deep. My mom suffered with heart issues and one of those issues caused her death. I arrived early for my bloodwork and EKG. I have two follow up appointments next week and will keep you posted. Everyone is always so nice and professional. They take really good care in making me comfortable knowing my fear of needles. There is one thing that recently disappointed me. That is finding out that my primary care physician is retiring at the end of this month. Something I was not aware of. The receptionist kept stating that a letter was supposed to be mailed out. I'm happy I will get to see her next week, say goodbye and wish her well.

Went in (round 11pm) with what I found out from the urgent care center I went to 2 days after going…read moreto this one with influenza A and a bacterial infection. Not a lot of people there. Long long wait. They ran many (odd) tests and bruised up my arm with attempts to over IV me and draw blood. Took a week for that to clear up. Told me they could not give me meds and sent me home same day with Flonase. Got home. Threw up. Fell backwards. Crazy coughing. Heavy lungs. Tried to tough it out but breathing was becoming difficult. Had my sister take me to a different urgent care and they immediately found very low sodium and influenza A and a bacterial infection. Gave me meds and a sodium IV drip and I Stayed overnight. I Felt much much better. I would have died if I went another day. No joke. That's really bad service. The quality of the care is dangerous. Go someplace else.

Nice Hospital the staff in bld E was nice. The air conditioner worked to well in bld E. It was…read morefreezing. It did not help me since I came out the rain. Bld F was alittle warmer. The pharmacy was along walk from one bld to the other. The doctors were nice.

This place sucks. Doesn't matter what time you go or what time you schedule your appointment, the…read morewait is always ridiculous. The rooms do not look sanitary at all. Most of the doctors are liars,really don't want to help you, and could careless about your situation. Not each and every staff , but most of the staff are snobby, rude, and just have bad customer service overall. Will never go here again and I do not recommend anyone else to go here.

ERICA D. was friendly, knowledgeable and amazing. Made and online appointment and took my husband…read morein for cold/flu, symptoms. They first tested for COVID & 17 other viruses which came back negative. ERICA D. gave him a thorough exam, listened to his lungs, even found wax buildup in his ears. He's a cardiac patient and susceptible to pneumonia but before I could ask, she ordered a chest ex-ray. Because of the ex-ray, he was diagnosed with an upper respiratory infection and prescribed steroids and antibiotics. I value how thorough she was and how she listened to our concerns and symptoms, which enabled her to diagnose him accurately. From start to finish we were there two hours versus many more hours in the ER. Ver happy with the friendly staff and service we received from ERICA D. Thank you!!

I made an appointment and carefully entered all my info in the pre-check-in on my phone, but when I…read morearrived, they told me I had to re-enter all my info, and go to the back of the line. I walked out and went somewhere else.