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    Franciscan St. Anthony Health

    1.9 (32 reviews)

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    7 years ago

    i used to like it here but not anymore they did a test that hurt terribly and left me worse than wheb i came in the er

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    Ask the Community - Franciscan St. Anthony Health

    Review Highlights - Franciscan St. Anthony Health

    My second was born via C-section due to breech posistion and I was released in half the time with no complications.

    Mentioned in 2 reviews

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    Pinnacle Hospital - A perfect holiday gift from a debt collector right after being laid off

    Pinnacle Hospital

    3.1(21 reviews)
    4.2 mi

    Had a back injury when I was a kid that I never really had looked at. Fast forward 12 years, and…read moreit's still causing me pain (go figure). Went to one doctor who pushed for an MRI, and then never got back to me. Waited a few months and decided to head here (Pinnacle) and give them a go. Was in so much pain at the time that I couldn't even sit down without tears welling up. Standing at an always angle was my only relief. They saw this. They knew this. This visit occurred around spring time 2025 I went in, did the routine, signed a waiver to release my MRI to them, and got some blood work scheduled for a little later on. Left very hopeful and optimistic with how genuinely invested the doctor seemed to be in fixing me. Gave me a lot of info. I never heard back from Pinnacle. No follow up, no "hey we have your MRI results and this is what they show", no emails, no calls/voicemails, not even a letter. Nothing. Pinnacle ghosted me. The lack of follow up and being all around a caring and professional healthcare organization is not the reason for the single star rating however. The rating comes from the fact that nobody got back to me, yet I OWED THEM MONEY. I paid my copay, and thought that was it. Next thing I know, I have a collections agency calling me about a debt stemming from my visit here at pinnacle. Had absolutely no knowledge of it. And when I called, I got a woman with a nasty attitude basically telling me I'm an idiot because they always send out PAPER MAIL about money owed. So not only did I not get a letter at all, but in 2025, you can't CALL ME OR EMAIL ME WHEN YOU HAVE MY INFO?? This came at the perfect time too, because I was just recently laid off from work. So now my credit will take a hit because I NOW don't have the $300 I could've paid off months ago Nice place inside, but absolute trash. Would never recommend. I will never go here or another affiliated healthcare company again. It's hard enough finding people who care, but this is ridiculous. Screw Pinnacle

    Physician owned hospital conveniently located in Crown Point. Incredibly upbeat staff from the…read morefront desk check in to OR post op. A true treasure!

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    Methodist Hospitals - Shard of glass

    Methodist Hospitals

    2.0(20 reviews)
    4.7 mi

    Shout out to Brandy in Southlake methodist hospital, excellent medical assistant, she assure a…read moreurgent reply back with the doctor, concerning my high blood pressure, she were on top of my health/emergency, thank you

    The wife had an MRI scheduled for this morning, so she stopped by the hospital after work last…read morenight to check in and try to expedite things for today. They decided to keep her there overnight. Ok, we can deal with that. However, there were some issues with her stay. Quality: Awful! They kept her overnight...in the ER! They wouldn't admit her because they claimed that they were out of rooms. THEN, WHY ADMIT HER IN THE FIRST PLACE????? We live close enough for her to get there at a decent time! Care: Terrible! The staff was mediocre, at best. They weren't unprofessional, but they also weren't very knowledgeable. My Wife's chart states that she can't take statins, but they gave her one this morning anyway. How do I know! Her Nurse admitted to her that they had done so by mistake! He also suggested that she get on Repatha, and her chart clearly shows that she is already taking it! Unbelievable! While was there, I never saw anyone come to see her but her Dr. The highlight of the night was the Security Guard, who was very friendly and cordial, even while doing his safety searches on us. Experience: Horrible! Since they decided to keep her overnight, you would think that they would also feed her, but she was offered a PB&J for dinner. That's it! Really? Are we in Third Grade? On top of that, they managed to squeeze her in last night and she was able to get her MRI done before 8pm. So why keep her overnight? She came to do an outpatient procedure? ‍ We brought her some food because she was starving, but we should have been able to take her home. In my opinion, this was a serious mistake on their part. Please request a different hospital if you can. This used to be a top tier hospital, but the quality has really gone downhill.

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    Methodist Hospitals - Outside of Methodist Southlake

    Outside of Methodist Southlake

    Methodist Hospitals - Patient board in the room

    Patient board in the room

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    Franciscan Health Dyer

    Franciscan Health Dyer

    2.0(47 reviews)
    10.7 mi

    Over all I gave 4 stars because of the overall care I received from the doctors. I'll give the good…read moreand bad. Good....... Went to the ER per my family doctor. Was seen right away. I was admitted and ended up having cardiac surgery. The doctors are fantastic as well as the nurses. Very attentive and caring. Gave me everything I needed and made sure I wasn't in pain. The food was actually decent. The rooms are very large and had a couch and chair for visitors. Beds were comfortable. I felt very safe and housecleaning came in everyday I was there to clean and disinfect my entire room. Bad...... When I went to the ER there is only ONE check in person. Two of us in line had cardiac emergencies and they had us stand in line??? I was brought back right away and had an IV put in and EKG done. A doctor came in and asked questions. Was told I would be admitted as soon as a bed was available. Was not checked on for over 2 hours before receiving a room. I also had two flies in my ER room. ER staff not very personable or caring either. Once in room the nurses were attentive and very nice, but all testing took forever! I felt like they were dragging it on to keep me there longer. I had the same tests done over and over and I question if that was necessary. I also thought it was strange that I received fried food (chicken tenders) on the cardiac floor and no choices in regards to food were given. You get what you get. I also questioned the security. My husband said he basically walked right in and went up to my room. No ID was needed. Very odd! The rooms were very very cold! Overall good hospital. It's definitely not a Loyola or Rush, but doctors are very knowledgeable and caring. They explained everything thoroughly and I felt I got good care. They truly seemed concerned for my well being.

    My mother is recently admitted, the hospital is clean and there is plenty of staff but…read more.. The communication is low, the response time is atrocious, there is a complete lack of urgency on patient and staff communication. Patients waiting time on response from staff is in the upwards of more than a few hours, having to observe and gauge the situation, I would consider other hospitals.

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    AMG Specialty Hospital

    AMG Specialty Hospital

    1.0(4 reviews)
    4.0 mi

    My son was a patient here 7/26/26-8/8/26. He passed away 8/8 and while I do not blame AMG in any…read moreway for his death, the care my son received was substandard. My son said he did not trust them! We didn't transfer him because we thought he was transferring to another type of facility. Prior to my son's admission, the staff communicated with me and made themselves available to answer any questions I had. After he was admitted there, no one every had time to return a phone call. Let me acknowledge Davina, Ro, Travail and Jordan who always made themselves available to help and answer questions any time. There is another young lady and I can't remember her name but she is a cna who remained with me when my son's condition took a turn for the worse. My son's room was always filled with the hospital's supplies so that we had no place for his things. Call lights are on forever, even when a nurse is seated at the station. The staff seem to be very confused about where equipment and supplies are and how to use them. Many days I got there and my sons was named in bed covered only by towels but gown on. No sheet was on the bed most of the time. There was an incident that happened and I had decided to have my son moved to a different facility. The CEO Keisha came in, spoke with me and said she would address the matters. I felt comfortable enough to to allow my son to remain. CEO would take care of it, right? Wrong, she never followed up with me but did "confront" my son, according to him. I also expressed concerns to a director named Yolanda who also never followed up with me. There was a male nurse who took care of my that I had to request he no longer be assigned to my son. I'm not saying he was a bad nurse but he was incapable of answering any questions we had. I would never recommend this facility to anyone. In fact, I would encourage you to find a more stable, better equipped care facility for your loved one. God bless

    This company does not follow its own employee handbook. They do what they want. No communication…read morebetween staff and management. Runs out of supplies so as a nurse you can't take care of the patients. Uses incompetent nurses from agency who are dangerous

    Franciscan St. Anthony Health - hospitals - Updated September 2026

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