Bobby West was our realtor to sell our home and help us find our new home. We chose him based on…read morehaving several 5 star reviews. After our experience, we questioned if they were all real. Our home was listed, and wanting to sell we decided to put the price at the lower end of his recommendation range, trying to ensure it would not sit. Within 4 days he wanted us to lower the price by $10,000 because of only 2 showings. We did not feel great about this and felt this was too soon, but he pushed, so we agreed to lower by $7,000. Within a week we had 1 awful offer and one for asking. We accepted the one for the asking price. Now it was time to find our new home. We picked a day we could both get off work. He said he couldn't show us houses that entire day because he was taking his 2 dogs to a grooming appointment. We found our home through a different realtor in his office. Bobby made the offer and it was accepted. Here's where things take a turn. He said he took care of our earnest money going where it needed to go. He didn't. He told us he got permission from our seller so we could move in up to a couple days early. He didn't. We told him when our movers were coming and he was pushing to have the sellers do our walk through at the same time our movers would be moving our belongings out of the home. Everything was in writing via text messages. When the messages were copied back to him, he spun out of control. Messages became rude and unprofessional on his end. We didn't know how to respond to him. We decided to have another realtor from his company intervene. John Perry stepped in and was very professional and completed the rest of the communication and tasks. We would not recommend using Bobby West as a realtor.

We worked with Scott Boni out of the Bobby West team and it was a fantastic experience. We will…read moredefinitely be recommending Scott and Bobby to anyone else looking to buy a home. Scott guided us through he whole process was very patient with us and explained everything without over explaining. He helped us at every step of the way was always quick to reply and easy to contact and kept us informed. Scott also had great contacts through him he helped us pick a quality mortgage broker, home inspector and everything else we needed for the process. Scott was also extremely knowledgeable about the houses we toured and was able to point out things I never would have noticed or known to ask about. He was able to adapt as we figured out what kind of houses we were actually interested in and guide us to more like what we wanted. We toured a lot of houses and made two offers in our Journey and Scott was reassuring communicative and effective the entire way. Every weekend he would set us up to tour homes with an itinerary and a plan also including and getting us information on homes we found ourselves that we liked. Scott was a great Value as a realtor but more importantly to me he was just a very good person. I felt like i could trust him to actually have mine and my Wife's interests at heart. I never felt pressured by him and the man knew how to make us feel comfortable in the strange situation. He was easy to talk to without it ever feeling awkward or like an obligation even on our 10th or 12th house toured. He was fun to talk to while keeping us on track through all the tours and making good use of our time. He helped us weigh the pros and cons of the places we visited and helped us understand everything through his knowledge and experience. I'd highly recommend this group and Scott in particular if you are in the process of buying a house.

We closed on our first home only yesterday, but I want to buy another just to keep working with…read moreJay. Recommended by a friend of a trusted friend, Jay put us at ease as my husband and I muddled through this process for the first time. I cannot overstate the value of his candor, attention to detail, expertise, patience, professionalism, and kindness. He makes you feel like a real partner in the process despite how little you might know about homebuying. I want all my friends and family to sell their homes so that they can hire Jay to help them in the quest for a new home. While I work on talking them into this, I highly recommend him for your consideration. Also, shout out to his assistant Jesi who helped us immensely with the many post-offer details!

Jay was incredible to work with during our lengthy home search. Not only did he show us endless…read moreamount of resale listings, but also helped us scope new home builders, weighing pros and cons of each -- ultimately helping us find an amazing home. In addition to his knowledge of the Pittsburgh area, he is detail oriented, organized, very flexible, super-responsive, and easy to work with. I highly recommend Jay for anyone looking to Buy or Sell a home in the area for a guided, no-hassle, no-pressure experience. Thanks Jay!!

In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

We are working with Sara on our upcoming move from San Diego to PIT and I cannot believe we found…read moresuch an awesome partner in this process!!! We were able to meet with her, and tour homes on a recent planned vacation, she gave us a ton of options. She also introduced us to an awesome lender who helped us identify our options (Nicole with Movement mortgage is an incredible asset; and they love to work together: so it's a great fit for us!) Since we have returned to SoCal, I have been in touch with Sara frequently; she's warm, friendly and I have no doubt she will help us find the home of our dreams in due time! Keep in mind; your realtor is a professional who puts in a lot of time making your home dreams a reality, and there's nothing better than having a partner in our goal who understands what we are looking for, and cares enough to keep in touch/make friends for life. Can't wait to update this review when we have found "home", and I have no doubt, with Sara's expertise in the local community and her dedication to our vision, that we will find just the place, together!

She's the best, simply put! If you are looking for someone who is patient, honest and respectful of…read moreyour requests and time, Sara is your girl! We had the pleasure of working with her to buy our first house in Dormont and to sell that house seven years later and purchase a new one. PATIENCE is key in this process. I cannot say this enough. I always had this vision of a real estate agent being super pushy and aggressive with their buying and selling tactics. This is not the case for Sara. We took nine long months to find our first house in Dormont. She never pressured us to hurry up. I was talking to a friend one day who's a former real estate agent and they were like, I would have dropped you a few months in! So clearly you know Sara is patient. I loved that she got to know us enough that we'd walk into a house and she'd be like, NOPE, not for you. Again, never tried to push her opinion on us unless it was asked. And I did explicitly trust her with her opinion of houses. We finally found the right house for us, and of course negotiating was stressful, but she offered advice at every turn and was able to guide us to a successful deal. Then seven years later we were ready to move to a bigger house and sell our old one. Now I realize THAT is the stressful part... Selling your home! I was way overconfident with the market being hot and thinking we'd have some sort of bidding war on our house in the first week it was on the market. It was not. In the overall scheme of things the house went fast, about a month after we listed, but I was caught up in thinking our house was the most amazing perfect house ever and how dare anyone find fault with it :) We got a deal we were comfortable with and that closed our chapter there. With the new house, we searched and secured a deal on buying it before we sold the old one. We looked for about six months and I was so indecisive. I just couldn't find the "right" one. Sara again was very patient with us throughout the whole process. We looked at a lot of duds and finally came upon our future home. I was still not entirely sold but Sara was able to gently point out the good points and then eventually negotiate a great deal for us. For the neighborhood, we really lucked out. To this day I still say to my husband we got a steal on this place. Negotiating was SUPER STRESSFUL but Sara was always there to talk us through the inspection issues with both houses. Calm and cool always. Now I'm sitting here in our house after a year and am so happy and would gladly refer Sara to everyone who asks... Which I do all the time! Thanks Sara, you're the best and you'll be in good hands when you choose her as your agent!

Nichole was an exceptional realtor to work with. She is extremely knowledgeable and kept us…read moreinformed every step of the way while selling our property. After working with a previous realtor who was unable to deliver results, Nichole stepped in and handled everything efficiently and seamlessly. She truly went above and beyond to ensure we were satisfied, and we wouldn't hesitate to work with her again. We highly recommend Nichole to anyone buying or selling a home.

Nichole Merrell from Coldwell Banker was wonderful to work with and made the whole process of…read moreselling our house smooth and effortless. She ensured everything went smoothly with the sale of our home. She was very well organized and professional, and answered all questions or concerns anytime we needed to talk to her. She took time out of her busy schedule to help fix things in our home to make sure it was ready to be sold. She truly has a passion for her job and her clients. Nichole is a realtor we would highly recommend to anyone who is interested in purchasing or selling a home. Nicole goes above and beyond to make sure her clients are happy.

MAKE DEB YOUR REALTOR. She's a tireless advocate for you!…read more I was referred to Deb by friends in 2016 to buy my first house in Pittsburgh. Deb was on board with my priorities, and to boot, Deb would help mind my toddler while I looked at houses. Unfortunately, I got divorced in 2018, and Deb helped me efficiently sell that first house. I just bought my second house with Deb. As the first time, she went above and beyond to make sure I got the house I needed AND wanted. Deb tailors real estate experiences using her experience, knowledge, and network to get the optimum outcome for her clients. So I'm serious, MAKE DEB YOUR REALTOR. She's the best.

Deb was amazing from day 1. She assisted us every step of the way in being first time homebuyers…read moreand we would recommend her time and time again. She showed us MANY houses and then advocated for us to finally end up where we are now. She is a superb realtor and anyone would be lucky to be able to work with her.

As a four year resident, they tried to charge me $650 for a random person leaving a couch on the…read morecurb as a fine and removal fee even thought it WASN'T ME WHO PUT IT THERE OR MY COUCH. After multiple emails and a phone call, the issue was finally resolved but there was no apology or admittance of fault.

The first time our lease was sent to us, it had multiple typos and the cost for water had two…read moredifferent values in different parts of the document. When we moved in, the apartment was very dirty and still had some furniture in it (chairs and a bed frame) as well as multiple bags of trash on the porch. We had to vacuum four times before we finally got all the cat hair out of our apartment that doesn't allow pets. Pipes had to be replaced that ran through our bedroom wall, so naturally they came, tore the wall to shreds, replaced the pipes, then left the wall completely open. It only got fixed after multiple emails begging for someone to fix it, and several weeks later, that wall still hasn't been painted to match the rest of the room. Maintenance workers have on multiple occasions showed up unannounced to do work. Just recently I came home to my toilet completely taken apart with no knowledge of what happened or if it could even be used. When I called the company they said they weren't sure what happened. Our fridge light doesn't work, our screen door is off the track, our bathroom had a moldy ceiling when we moved in, and we still have an unpainted bedroom wall. All of this and we've only lived here for three months so far.