Went up to our cabin in the UP to do some snowmobiling last weekend and could NOT find the key for…read moreour old Polaris Indy Lite!! We called Edwin at Norther Power Sports, and he was EXTREMELY helpful in getting the replacement key for our 30 year old sled! Thank you SO very much Edwin! Tale about customer Service at its finest! You made us happy campers! Have a very blessed Christmas to everyone at Power Sports!

Was up in Laona for a snowmobile weekend. Had a snowmobile break down. Within an hour they picked…read moreup the sled. Within two hours it was fixed. I was able to get on the trails late afternoon. The day was saved.

Had a very good time today. Did some of the great trails in Vilas County. Only downside was a blown…read moretire. The person from Joy Ride got there very quickly with a spare. We were on our way back in good time. A fun few hours! We'd recommend it quite a bit.

From the owner: UTV rentals for the Minocqua, Rhinelander, Hazlehurst and Lake Tomahawk areas. Your adventure…read morestarts here!

Great place for all your lawn and forest needs. I have my UTV, lawn mowers , chain saws serviced…read morehere every year. I received excellent service as well as follow up advice on equipment bought here. I'm looking forward to renting snowmobiles this winter!

Best service and experienced people who care about people and their experience with their Sevice. I…read morehave had multiple chain saws, my lawn movers, and UTV serviced by them as well as my chains sharpened. There willingness to help me and teach me has been a God send. I highly recommend this company. I can hardly wait until winter to rent snowmobiles.

Awesome time! Rented 3 UTVs for our large group with kids ages 6 to 12. Had a fabulous time - saw…read moresome animals, got dirty and all enjoyed our time. Highly recommend!!

Wonderful owners, wonderful company! We had a ton of fun! The location is perfect, right on well…read moremarked trails

Experience was they had horrible customer service and then when I asked about a axel hood and cv…read moreboot told me I should just order it my self

CON ARTISTS. These people are so shady, they deleted my review from their Google reviews. Notice…read morethe difference in their Google reviews which they control, from the commentary and scores here on Yelp which they do not control. If I could give them -10 stars I would. In 46 years of being in business, and in my opinion, this is the shadiest business I have ever come across in my life. They are not trustworthy and again, in my opinion, are scam artists. Last year my brother in law and I rented 2 wave runners for the day. When we got there my "spidey- senses" were alerted when a technician was checking in an ATV returned the night before and the manager stopped and said "no, write it back up, there's a scratch on the decal of the door. $480" We video-ed the delivery of the 2 wet bikes and off we went. I have owned wave-runners since 1993. I have had 7. I know how to care for, use and repair them. Upon return the technician checked everything, got on his back and crawled under the double trailer to check the intake grates and impellers, signed off on the paper work (which we failed to photograph) ... off we went. 45 mins later I get a call. Allegedly, one of the bikes sucked up some fishing line and caused wear to the O-ring. (Impeller ring) More the $1000 of alleged damage. We had taken out the insurance, but still would have been hundreds out of pocket. We immediately drove the 20 minutes back and the "show" began. From behind the counter, Prop #1 the "fishing line" closely followed by behind the counter Prop #2, the "worn" O-ring. Most important part of the show, Prop #3, the altered paper work. We demanded and were repeatedly denied the ability to speak to the technician. Lied to about the paper work, and taken as rubes and idiots. In full disclosure things got so heated and I raised so much hell, the cops were called. When threatened by that peach of a manager I insisted they be called because I wanted the police to see the conduct of a business in their community. There was a point of comedy.. when the peachy manager told me that I could no longer rent from them ever again, I looked her straight in the face and said, "That's funny, I made the decision on the drive here!" Ultimately and appropriately they dropped the claim if I promised to allow the charges for the rental to go through on my Amex. Of course I would, as prior to the attempted coercion, we got the services we paid for. In my opinion, these are the biggest group of cheaters and charlatans I have ever encountered. BEWARE. If they are willing to delete negative reviews from Google in order to fool and LIE TO prospective customers about the caliber of their service rating what else are they cheating on?

Brad provides great customer service. Just bought a Outlander Max XT 850. Will definitely be back…read morewhen I can talk my wife into snowmobiles. Purchase process was quick and easy. Josh (?) walked us through the new machine and we were on our way. Glenn

Purchased a new 26 ski doo from dealership. Brad in sales was very helpful getting me set-up with…read morenew sled out of the crate within 2 days of ordering sled. The set up technician Trevor did a very detailed walk through of new sled, full tank of gas and even installed a few add on for us . They offer 15% off on any in store purchases with new sled order. A nice low pressure small town shop with a good team to help you out. Pricing was fair and more competitive then other shops in this region.

The entire experience was amazing! The woman at the counter was so sweet and informative, ( I wish…read moreI could remember her name) and Rowdie was so great. The woman told us "if you ask nicely, Rowdie will drive you to the main trail" we didn't even have to ask, Rowdie offered. Everyone was so nice and the trails were great along with the food recommendations!

Rented snowmobiles (sleds) from Toy Shop. The staff was excellent and informative. Our group was…read morenot first time riders, but if we were we would have felt comfortable and fully prepared by the staff with all safety and tail information. We rented full gear, (helmets, pants, jackets, boot covers) and they were all very clean and in great shape. The sleds were 2021 models and in tip top shape. Rental rates were very affordable and lowest in the area. I unfortunately had my car keys fall out of my pocket on the trail while driving to return the sleds. The staff went above and beyond trying to help the situation. They had two staff members take sleds and back track the 18-mile trail to our cabin in an attempt to locate my keys. Another staff drove our group back to our cabin to search. Truly grateful to the Toy Shop staff for all their help. Ultimately we couldn't find the keys and they drove me to Rhinelander to pick up a rental car. They let me leave my car in the parking lot for almost a week while I returned to Chicago to pick up my spare key set and fly back up to retrieve the car. Not ideal, but given the circumstance.. the Toy Shop really really helped me out. Thank you very much to the Toy Shop Staff. Got to know the owner a bit and it's a small family business, local to Eagle River. Great people with great service. Wouldn't rent from anyone else.