After writing a very nice review just last year, it pains me to report that, due to continued poor…read moremanagement decisions, I've chosen to not renew my membership. A lovely, long-time team member of ten years made a simple request to take off 3 Sundays a year. This was requested a year in advance for two occurrences, 2 months in advance for the other occurrence. Yet the instructor received a reply of "You don't have to work Sundays" which left her feeling unsupported and without recourse. Ten years of teaching Sundays, a devout following of members, and a truly gentle lady loved by all --and this is the response? Despite this, the instructor graciously offered to continue on another day with overwhelming support from gym members yet the PF team did nothing to retain this talented lady. There was also this recent incident where a man who had been reported to the management team several times prior finally went too far and licked...LICKED....a woman's hand in Zumba class. This same instructor, to my understanding, witnessed the act, went to PF management and demanded action (gym member was kicked out). I'm very thankful to her for prioritizing women's safety and also very concerned that this may be related to the handling of her request for days off. Given that the gym allows class instructor substitutions all the time, it's kind of hard not to draw the conclusion. I would love it someone of concience and caliber would swoop in and resolve this so we can all go back to happier times.

Classes are great! it is emasculate. We get an awesome workout! Staff couldn't be more…read morehelpful!

I joined in September 2025 the Set Fit Worx program. Have lost 40 pounds. Jimmy gave me great…read morenutrition advice and helped me get started with the gym. I enjoy the community. Derek is a great trainer! I am learning new healthy habits and getting comfortable with gym equipment.

The owner refuses to reimburse me for prepaid personal training sessions. They took my money and…read morewent out of business. It's not convenient for me to go to their other location. It's no wonder they went from 5 or 6 locations to just one. Bad customer service.

Great friendly gym. Fine variety of classes with a variety of really good instructors and most…read morehave turned the music down. Yeah! Only regret - spin class fills up quickly.

I was a member and worked at Bridgewater Fitness for several years. The ownership is very…read moreknowledgable/passionate about fitness and take pride in having a great place to achieve their goals. I have seen countless people achieve their fitness goals at this club. The members are very respectful and positive, and its a great community to be a part of! check them out, worst case scenario: you will look and/or feel better.

I am going to make this short and to the point. I (meaning me, ie my opinion) did not enjoy my…read moremembership at this facility. During my membership I found the facility to be quite unkept there was often dust everywhere and cracks in the flooring. It really was a bare-bones sort of facility in my opinion. If you dont mind spending a few more bucks you can have a gym right up the road that has a pool, full-size basketball court, steam room, sauna, spa like locker rooms with LCD tvs, tanning beds and state of the art cardio equipment. That is where I have been a member for years now. TIP FOR SHOPPING FOR ANY GYM: As you should with all trainers and all gyms ask if your potential trainer(s) is certified and go online and do your research on if the certification a trainer has is from some fly-by-night get certified online thing.

Staff very rude and abrupt. I have never been anywhere where the staff is always right and the…read morecustomer is always wrong!!!

Either the pool schedule is completely wrong or I have a hard time understanding it..... showed up…read morein the evening to lap swim and the pool was occupied with a water aerobics class and a bunch of kids with 0 lap lanes even though the schedule says starting at 5AM and lasting 15 hours and 30 minutes which means it would end at 8:30 PM.... I was there around 630-7 and no lanes.... Waste of gas and time driving to and from there.....

WARNING: We have a large family and busy schedule. Over the years, we have renewed our membership…read morefor a month at a time. Despite verbal assurances that our card would not be charged automatically, we have been taken for hundreds of dollars over the years. My husband just met with our Credit Union agent and he said this is a notorious problem. What this YMCA in particular is doing is unconscionable. They are lying, they give verbal promises not to deduct money and then they are abusing their members by getting off on technicalities. Also, the pool is always cloudy and we used to show up for family swim time for their already small pool to be half taken up by a birthday party.

Very good equipment and nice staff. and I think any bad review should be rethought and visited…read moreagain. The staff is very nice and considerate, The people who are regulars are very helpful in helping you know what to do.

This place gets no stars from me. If you are looking for a gym where the people who work there are…read moreof absolutely no use to you, then this is the gym for you. On my very first visit, I told them it was my first visit, but I got absolutely no help/direction with anything, including telling me where the women's locker room was or how to program the treadmill. They won't show you how to use any of the weight equipment unless you can be there at times when most people need to be at work. If you don't want to take time off from your job just to get trained on the equipment, they'll tell you to hire a personal trainer at a rate of $ 45 hour to show you how to use their equipment. These people are totally and completely unaccomodating. The girl who's supposed to work the front desk, Danielle, is too busy taking care of her little dog to actually wait on people. Unbelievable! This place hasn't a clue about what good customer service means.

I need to start by saying that since remote learning started in 2020 my teenage son has been a…read morecouch potato. The only thing that ignites a fire in him are trips to the fridge. That was until we paid a visit to TMX. As a parent I was impressed with the cleanliness and the Covid Safety measures in place. As well as the professionalism displayed by the staff. My biggest accolades for this gym is the fact that after only being there for about 10 minutes the staff made my son feel so comfortable and excited that a fire within was ignited and he actually stayed for a class. So far my son has only been to one class however we have signed him up for a membership. His words at the end of the class were "who knew exercise could be so much fun"!

I had the good fortune to find TMX on a recent trip to the Boston/Quincy area while visiting…read morefamily. My online inquiry was responded to quickly by Liz and she connected me to Chris, one of the trainers. I set up a series of private sessions and found Chris to have great technical skills and an easy to follow teaching philosophy. I learned a lot during my sessions and plan to return when I am in the area. This business has a friendly environment and is well run. I highly recommend TMX for both beginners and those with more experience. Thank you Sara and Chris for making me feel so welcome, improving my skills, and for great workouts!

Fraudulent Business Practices: I unfortunately used a third party app to schedule a workout session…read moreat this facility with Jay Tavares. Please be careful. This proprietor has no qualms with charging you for a class that you cancel within the cancellation policy window. I even received an email stating that I wouldn't be charged, and much to my surprise I was charged anyway. This is beyond despicable. Be safe out here. I hope compromising integrity for $25 was worth it.

The best workout gym in Brockton. The vibe, the music, the atmosphere . Everything about this gym…read moreis amazing I highly recommend this gym. Angela Gomes