Amazing customer service! They really work to get you what you want, we dealt with Mary in sales…read moreand Peter in financing. Highly recommend buying at Gord Anderson Pontiac Buick GMC!!!!!!!!!

Great people and easy to deal with. I get my vehicles serviced there and they're always ready on…read moretime.

Every so often, I have to reach out to McMasters' parts department Time and again, the staff in…read morethat department are rude and dismissive If you need parts find a different Chevy dealer

Great service, on time, every time. Wouldn't trust my car to anyone else. They keep me safely on…read morethe road.

They came to Wingham and picked us up. The cost of a taxi…read morewould have been $600.00 dollars per person one way to Stratford. They picked us up three times and had the cars and the deals we were looking for.

Don't trust Strickland Toyota in Stratford Ontario. Don't trust Toyota Canada to stand behind and…read moresupport you if a dealership screws up. Back Story: This is what happened to us. True Story! My parents purchased a New Toyota Sienna Hybrid, AWD from Strickland on June 21, 2021 (the van was at a London dealership - just had to be delivered to Stratford dealership). Parents paid the down payment, and have all the paperwork, and have the final payment in their account for pickup day. There has been no correspondence since that day, so they called the dealership on July 9, 2021 for an update as pickup is in 2 weeks, and were told by the sales manager that the order had not been properly handled, and the van was subsequently sold, so no van will be available for their upcoming trip. Apparently the salesman at Strickland left on vacation without doing the final necessary paperwork. The dealership are now saying they can have another van in 6-8 weeks, and are not doing anything else to satisfy the customer. I tried calling Toyota Ontario dealers between London and Ajax all weekend, trying to assist my parents in locating another, and have been unable to find any with a AWD Sienna Hybrid. I called Toyota Canada Customer Service this morning at 1-888-869-6828 (talked to agent "Tara"), told them what happened, and was told "your experience is unfortunate , not what Toyota strives for, but there is nothing we can do to help further" (other than to call the dealership to see how this happened). I asked if they could call or email every dealership in Ontario within 200miles and locate a car like the one purchased. we would be willing to go pick it up same day. She said this is not something Toyota Canada is willing to do, and she refused to escalate this to management of any kind. Please take this as a word of warning on future purchases - follow-up repeatedly, even if its annoying if you don't want bad experiences to happen. global organizations don't care for your troubles, and wont go very far to assist in any reparations.

Love Werner's they are very honest and friendly and super helpful in helping me understand what the…read morecar needed. Talked through what needed to be done on the car, didn't try to up sell on extra parts or labour but helped me maintain the car =)

I just got a great deal on a 1999 Subaru Forester from Werner, he had it as an as-is trade in sale,…read morebut was more than happy to let me take it to a mechanic without a deposit to get checked out and e-tested. He wasn't pushy, and was very relaxed and his price was negotiable. The only reason I didn't give five stars is that the desk girl barely looked up from her computer and didn't say hi, or bye. Werner on the other hand, was a pleasure to deal with.

Great service from Steve R. Never shop around anymore, the quotes I get are always the best and the…read moredelivery of the vehicle is top notch. Over the years, I've probably bought 20 cars from him. Each time its a great purchase experience and the reason I keep coming back.

My Family has been coming to this shop for a little over 3 years now for all sorts of car issues…read moreand have always had fast friendly and proper service done that is accurate and at a reasonable price, these guys know their trade and are qualified to do an accurate job. We have NEVER had to go back after a repair because they always do the job correctly the first time.

My husband and I just took possession of our new Rav4. The service and attention given to us by…read moreowner John Hogan and staff, Dawson, Mahar and Chance was wonderful. Thorough, complete, and very courteous! We have been dealing with Woodstock Toyota for over 15 years now and have had nothing but excellent service! Thanks, John and Staff

The service staff is nice. Free Wi-Fi…read more A little bummed that they just did the 2nd service on our car. They did not offer nor wash/vacuum the car as part of their Toyota service. I should have went to London for service.

I had a very disappointing experience with CARSTAR Brantford…read more Initially, I brought my vehicle in for a minor paint repair. When I picked it up, I noticed that the edges of the door had not been painted properly. After I brought this to their attention, I was told there were no available slots and was booked for a follow-up appointment a week later. On the day of the second appointment, I dropped off my vehicle in the morning and was provided with a rental car. When I returned in the evening, I was shocked to see that the repair appeared to have been done with a manual brush rather than being professionally refinished. The quality of the work was unacceptable. They acknowledged the issue and scheduled yet another appointment for the second week of June. For the third visit, I was again given a rental vehicle and told the repair would only take a couple of hours. Around 3:30 PM, I called to check the status and was told the vehicle would be ready by 5:00 PM. When I arrived at 5:00 PM, I was informed that the work had not even been completed. I had to leave without my vehicle and was later told it would be ready the following day at noon. Unfortunately, when I returned the next day, the paint work was still not up to an acceptable standard. What concerns me most is the apparent lack of any quality assurance or final inspection process before vehicles are returned to customers. Had someone properly inspected the work, these issues should have been identified and corrected before delivery. I was also disappointed with the communication and overall management of my repair. The representative handling my vehicle never clearly explained why the work needed to be redone multiple times or why the promised completion times were missed. After multiple appointments, repeated inconvenience, and several opportunities to correct the issue, I am still not satisfied with the quality of the repair. Based on my experience, I cannot recommend this location due to poor workmanship, lack of quality control, and unprofessional customer service.

Dropped in late afternoon asking for advice on my front bumper that was not fully secure due to…read morebeing pulled forward while reversing from a parking spot. I was hoping they could do a better job of securing the one side than I had done and they agreed to have look. I was invited into the air conditioned waiting room and offered cold beverages and snacks. After a short wait my bumper was re secured on both sides and looked even better than expected. I was very pleasantly suprised that customer service was alive and well at this establishment and will most definitely return for any further needs. Many thanks