A big shout out to Tyrus Lundrigan for excellence in service. We had some complicating issues and…read moreTyrus guided us through it with his professionalism and knowledge and great personality. He's made for this. All the best in your career Tyrus and many thanks. Ask for him. Judy & Richard

Got screwed on my 2013 VW Jetta trendline trade in , they said it wasn't worth anything and only…read moregave me $300. I wanted at least $1,200. They Said it rode rough on test drive , which was a drive down one row in their parking lot. there were no issues with how it drove. I even had a recent safety done on it. It never Missed a mtce schedule since I bought new in 2013....it was in excellent driving condition for that age. If I didn't live almost 2 hr away I would have taken it back home. I was trying to help my grandson out with buying his first vehicle by trading this in for him as part of down payment.... they said it will get put in lot for scrap. Now I see it on their website for $1,888. It isn't even washed from when we brought it in. They are good talkers but after that I would never recommend them to anyone. DISCUSTING ....

They came to Wingham and picked us up. The cost of a taxi…read morewould have been $600.00 dollars per person one way to Stratford. They picked us up three times and had the cars and the deals we were looking for.

Don't trust Strickland Toyota in Stratford Ontario. Don't trust Toyota Canada to stand behind and…read moresupport you if a dealership screws up. Back Story: This is what happened to us. True Story! My parents purchased a New Toyota Sienna Hybrid, AWD from Strickland on June 21, 2021 (the van was at a London dealership - just had to be delivered to Stratford dealership). Parents paid the down payment, and have all the paperwork, and have the final payment in their account for pickup day. There has been no correspondence since that day, so they called the dealership on July 9, 2021 for an update as pickup is in 2 weeks, and were told by the sales manager that the order had not been properly handled, and the van was subsequently sold, so no van will be available for their upcoming trip. Apparently the salesman at Strickland left on vacation without doing the final necessary paperwork. The dealership are now saying they can have another van in 6-8 weeks, and are not doing anything else to satisfy the customer. I tried calling Toyota Ontario dealers between London and Ajax all weekend, trying to assist my parents in locating another, and have been unable to find any with a AWD Sienna Hybrid. I called Toyota Canada Customer Service this morning at 1-888-869-6828 (talked to agent "Tara"), told them what happened, and was told "your experience is unfortunate , not what Toyota strives for, but there is nothing we can do to help further" (other than to call the dealership to see how this happened). I asked if they could call or email every dealership in Ontario within 200miles and locate a car like the one purchased. we would be willing to go pick it up same day. She said this is not something Toyota Canada is willing to do, and she refused to escalate this to management of any kind. Please take this as a word of warning on future purchases - follow-up repeatedly, even if its annoying if you don't want bad experiences to happen. global organizations don't care for your troubles, and wont go very far to assist in any reparations.

An extremely helpful place. The gentleman I talked to helped me with the problem over the phone…read moreand was able to explain (I am 'mechanically illiterate') exactly what I needed to do. While I didn't actually go into his place for repairs on this occasion, I know I will use them in the future!

From the owner: Used car sales, Automotive repair, Auto body repair collision ,& Restoration.read more

If I could give 10 stars, I would. I was afraid the smell would never come out, but Todd at…read moreStratford Auto Detail did a superb job, inside and out - the 11 year old car came back looking, and smelling, like new. Plus, for reasons I won't go into here, Todd was great about holding my car on the lot until I could arrange for it to be collected (I was out of the country when all this was happening and he held it until I got back). The price, for the quality of work, is very competitive. I highly recommend this business. ME Hay

I do NOT recommend going to this business. I took my car there Monday June 3, 2024. I bought the…read morecar brand new in 2018, it didn't need a lot of detailing but I finally made the last car payment so decided to get it detailed professionally. After reading the various cleaning packages I decided on the middle one for $225. The reason I chose this one is because it included steam cleaning all the interior. I am VERY fussy about keeping my car clean (it's the first car I bought brand new all on my own and I'm 64!) There is no food, drinks or dirty clothing allowed in my car. At work there has been a lot of construction and some dirt had gotten on the drivers seat and a few on the drivers side back seat where I sometimes set my lunch bag. There absolutely were NO STAINS to be removed. I dropped off the car before they opened and got a ride to work with another girl. I returned at the end of day to pick up. I should have looked at the inside before I paid but being end of day I just paid and drove home. Upon looking at the seats where I knew there had been the bits of dirt I saw they were all still there!!! I was pissed. He had given it a good vacuum and called it done. There is no way it had been steam cleaned, not a chance. The other way I'm sure it was never steam cleaned is because my car had sat in the hot sun all day with windows closed tight yet when I got in there was absolutely no smell or feeling of moisture what-so-ever. I understand those machines do a great job of removing most of the moisture but they can't possibly remove every trace, and then for it to sit all closed up on a hot day in the sun the bit of moisture trapped in there would have been noticeable. In the morning I send him a message telling him of my concern and all I got back from him was he would look at it. I returned on my way home from work to see what he would do. When I arrived I was very polite and opened the doors, pointed to the dirty spots and said there is no way these seats where steam cleaned. He on the other hand was anything but polite, guess he missed the Customer Service 101 class! He immediately started to YELL at me about how insulted he was that I was accusing him of not doing his job and I mean he was yelling!! He said "stains do come back you know". I replied there never were any stains it's just normal dirt. He came back with "Well the car is 10 years old anyway". I corrected him and informed him it was only 6 years old, has had less than 6 people in the back seat ever and 90% of the time I'm the only person in the car and I don't allow food or drink in the car!! Like the age of the car automatically means it is all stained?? He aggressively asked for my keys so he could fix it. I wasn't sure if I should let him but I did. As he was getting in he was still yelling and said it would only be 10 mins. Ironically he kept yelling that he just wanted happy customers and was just trying to fix it. I told him he was going about it all wrong if his aim was happy customers! I stood outside while he opened all doors, rubbed something on the seats and vacuumed the seats again. Closed the doors and said there... I said but that was just a vacuum, what about the steam? He said it didn't need it and he only does what the car needs !! He said he used a stain remover on the seats and that it was fixed. At that point I could tell there was no reasoning with this man and that I was best to accept I was out the money I paid for the service I didn't receive and left. Funny thing though....in my short drive to my sons to relay what had just happened..the seat of my pants were damp. I will never ever recommend this business to anyone and be sure I will try to warn as many people as I can to avoid it.

There is absolutely zero reason to make an appointment for service…read more For a tire swap, on rims I have waited between an hour and 2 hours every time. It is ridiculous to make an appointment and continue to wait and wait and wait.

From the owner: Stratford Honda has been providing Professional Service & Sales to Stratford and South Western…read moreOntario for more than 40 years. Family Owned And Operated. We encourage you to come and "Experience The Difference" #StratfordHonda

Got an alignment done and am very happy with this place. Nice guy, good service, decent price, no…read morecomplaints.

Needing emergency repairs, we called Wally at 5pm and he took us in the next morning. Car was…read morefixed by noon. Extra care was given to check both tires and we were charged a very reasonable price. Very friendly service. Saved our vacation!