Tonight, I ate here with my family which includes 4 children and my mom. I'm a proud Portuguese American and it pains me to write this but these restaurants want our business and they need to hear the truth. To begin: The wait to be acknowledged by a waiter was quite long and knowing this is the trend, we were ready with our entire order as it was already late. The drinks came out and all was well. We didn't order any apps because we were eager to eat dinner. The entrees started arriving incorrectly, only 2 of the 7 came out as ordered and we ordered by number ( that should say it all!). A short while later, they sorted out a pasta mixup and delivered 3 more dinners. The last 2 simple margherita pizzas for the two youngest kids didn't arrive for 30 more minutes. By then, we had all completed our dinners and we sat waiting for the simplest menu item. By now, my 8 year old daughter is crying from hunger and despair. We alert the busboy, the waiter who took our order, a waitress who delivered our fragmented order and yet, no one seemed to care. I asked for a manager, none came. Finally, two sad looking pizzas arrived, not ONE apology from anyone. In fact, they sent some other kid to deliver the last 2 meals who could have cared less that the kids were crying and our table was cleared. When the check came, they had the audacity to charge us for those two pizzas. Mind you, I live in NY where service means everything so yes, I expected an apology, or gesture of some kind to make up for the mixup. Mistakes happen all the time, but to ignore it, make me feel like a dragon lady for chasing down food, that's where I decided this write up was in order. Food orders were coming out all around us as we waited, how difficult is it for a restaurant to change up the order queue and get those two pizzas out next? In the end, my husband and I battled it out with the hostess and she begrudgingly took the 2 pizzas off the check. In general, the Vilamoura marina restaurants are highly over priced with mediocre service and forgettable food. The Nosolo Italia is the epitome of the tourist trap. There are far better places to spend your money. Eat gelato at the marina and enjoy a stroll. Save yourself the money and aggravation! read more