I thoroughly enjoyed my facial by Desiree! The music was relaxing, the heated bed was cozy and my…read moreskin felt amazing afterward.

Professional and knowledgeable staff. I highly recommend to anyone in need of self care/wellness…read moreservices.

I have been coming to Hand and Stone since they first opened their doors about 5 or 6 years ago. I…read morelove the massage therapist I have set people ( Benita / Roxanne) like go to and for my facials(Elisa). The service providers always get me relaxed and have me glowing. I believe there are new owners this past 6 months to a year. They have upgraded the interior decor and the rugs As to a nice atmosphere. New front staff and some new massage therapist and estheticians. As I stated before I have my people I go to for my services. My issue is with front desk. Although everyone is very pleasant it seems as though they are not trained fully on what needs to be done. My last few appointments there has been hiccups: ---- On my account it was noted asked if client is using gifts cards. When i was check me out the young lady informed me that I use x amount of packages and I had a balance for the additional services. I stated that I didn't want to use any packages but use my gift cards and pay whatever is left what's a credit card. The young lady just kept stating to me I have so many packages why do I want to use the gift card. Got to the point where they had to call the manager who stated she would adjust it the following day. I did call the following evening to ensure that my packages was returned and that they used to give cards that I provided. -- the next hiccup was that I booked a 90-minute massage. But it was cut short to a 60 Minute massage because the person who scheduled my appointment did not realize that the extra 30 minutes was cutting into the massage therapist break. My question with this where are the checks and balances on upcoming appointments. I was disappointed that I didn't get a 90 minute but what I did get was amazing. -- There was I had an issue with my credit card. I had to provide a new credit card because my old one which was applied to my membership payments stolen. The new cc was applied it to an old account. When I went to pay for service they said I had no credit card available. Later finding out that it was applied to an old account. So moving forward I'm going to be extra mindful of my appointments. Like I said service providers are great the front desk Personnel like I said are Pleasant but need to be more knowledgeable. I have a few appointments over the next few weeks we'll see how these transpire hopefully it will be smooth sailing from beginning to end.

What terrible customer service. It wasn't until 5 minutes after my appointment was supposed to…read morestart that the woman comes out and says I need a physician to clear me before I can get the massage (32 weeks pregnant) and I couldn't get the massage today. I had filled out all the paperwork ahead of time, but they never do seem to submit not matter what you do. I filled out another form when I got there 15 minutes early. So I waited 20 minutes before I was refused the massage I had been looking forward to all week. This was the only day I could get it and I had scheduled it weeks ago. So much for my Mother's Day gift that was supposed to relax me..I am definitely feeling the opposite of relaxed and you can bet I will never get another massage at hand and stone. Hand and stone you suck!

I wanted to book an appointment for 1:30pm that was available online. I walk into the establishment…read moreto schedule, the person sitting at the front desk said "it's not available." I had to sit in hour and wait for a 2pm appointment. While waiting, someone walks in, states they don't have an appointment and was taken right back. This is poor customer service and dishonesty. The receptionist Serene, was rude and not helpful when I questioned what I witnessed. If I wasn't pressed for time, I would have left and went elsewhere.

I been going here for years not the same!!! came to my appointment on time before the time I was…read moresuppose to get there my appointment was exactly at 4pm they kept pushing it back got back there at 4:19 which was a problem for me because when I wasn't even 10mins late they told me I couldn't get wax because other clients so receptionist basically told me no so when they are 19mins behind on my appointment that's just an okay?? and nothing else some need to be done about this

I came to see Dr. Sherwin on the recommendation of two colleagues, who both saw him and felt he was…read morean excellent dermatologist. However, my experience with him was extraordinarily disappointing and I would not recommend him to anyone, particularly anyone who has large numbers of moles. I have seen 5 dermatologists over the past 10 years, bringing my total body photography (print and digital images of all my moles) with me, and most doctors spend a good 20 - 30 minutes looking over each image and checking it against the moles on my body. These days they mostly look at the digital images, enlarging them on a computer screen and comparing them to particular moles. During my appointment with Dr. Sherwin, he spent a maybe 5 minutes looking over my moles (I have hundreds of moles all over my body) and dismissed the use of magnifying lenses or other examination tools. When I asked why he had not competed the moles to the images and used a magnifying glass or the magnifying lenses he was wearing, he stated that his 44 years of experience were better than any of those tools. He was extremely dismissive of my questions and worry, and spent most of our appointment attempting to impress me with stories about his Ph.D. research at Penn in the mid 1970's on cancer and HIV, how his mentor should have won the Nobel prize. This might have been true but I did not see how it applied to my moles or worry that he was not taking my cancer risk seriously and notably, his discussion of HIV was incorrect, I know this because I happen to be a professor who does HIV research. Further, this was my first appointment, yet unlike any other dermatologist I have seen, he did not ask about my use of sunscreen, hats or other lifestyle choices that affect cancer risk, only asking if I was careful about the sun, to which I said yes, and then he cut off my follow up comment with more stories about his research. Overall, I have a lot of anxiety about my cancer risk, because it is high, and nothing was said or done to discuss ways to mitigate it. Overall, I left the appointment feeling rather small, with no sense that I had been properly examined or thought about. I suspect Dr. Sherwin is a good practitioner, has he been in practice for a long time, has an excellent pedigree and I know people who speak well of him. But my experience was almost wholly negative, and I will not be going back. In addition to his dermatological examination I was frustrated that he removed his mask several times while speaking 2 - 3 feet away from me, was not wearing it properly when it was on (not over the nose). I understand that masks can be uncomfortable, but they are an important protection against COVID-19 these days and I was really surprised to see a medical professional who interacts with many people in small rooms each day being so cavalier about my health and potential exposure.

I've been a patient of Dr. Lieberman's for over 10 years and couldn't be happier with her care,…read morefrom mole removal to eczema and several other issues, all with great results. I've never felt rushed, and find her to be warm and a good listener.

Wonderful massage. I feel like a new woman after an hour with Lin. Easily can adjust how firm or…read moregentle you like it- I went medium to firm pressure and felt like I was going to melt through the massage bed. Highly, highly recommend.

I must admit I wasn't receptive about going to counseling. But I took the plunge and I'm glad I…read moredid. Azora Finch was very warm, made me feel like we knew each other a long time. She was very perceptive and gave me great insight into issues in my life.She help me see the toxicity in certain relationships. Her counseling packages are well worth it. Rene Mullins

Pure Blue Esthetics is the place to go!!!! You will receive clear precise info about your skin and…read morehow to properly care for it! The facials, massages and relaxation you encounter at Pure Blue is bar none!!! So sit back relax and let Pure Blue Esthetics take care of your skin care needs!!!!