I've lived at Verdant at Green Valley in Fairfield long enough to expect basic professionalism and…read morecommunication, and unfortunately, this experience fell far short of that. On Wednesday, I was contacted around 1:30 PM and told there was a reported odor and a concern that something may be dead in the wall. I permitted maintenance to enter my unit and informed them that my partner was present, so they should knock for access. Maintenance entered my unit later that afternoon, cut a hole in the wall, and left -- without any follow-up communication to me. I received no explanation, no status update, and no information about what was found or what would happen next. The following day, after I reached out asking why I had not been informed, I was told that maintenance had updated the office at 5 PM the same day. However, that information was never communicated to me. The issue was not timing -- it was the complete lack of communication. I later learned (only after continued follow-up and going into the office myself) that a dead animal had been found inside my wall, and a trap had been placed. This information should have been shared immediately, as it is clearly a health and habitability concern. What was most frustrating was being told that communication would not always be timely due to other units, and feeling as though I was being dismissed rather than supported. It should not take repeated emails, in-person visits, and escalation just to receive basic information about work done inside my home. I appreciate the maintenance staff member who eventually explained the situation, but overall, management's handling of this situation -- particularly the lack of transparency and urgency -- was disappointing. I strongly encourage management to improve communication with residents, especially when maintenance involves health or safety issues.

Posting an update because this issue is still unresolved since November…read more When I moved in, there was clear confusion around parking. Staff themselves were unsure when explaining where to park, and I was never given a proper parking walkthrough, diagram, or clear stall identification during my first days as a resident. My car was then towed without warning or any attempt to contact me, even though I had just moved in. I was told by staff that I would be reimbursed, but that never happened. The office manager never called me back despite saying she would. I only received a response after repeatedly emailing, and it was the same denial based on a supposed recorded call -- which I still have not been provided a transcript or copy of. Management has since stated they now give parking walkthroughs during tours to avoid this issue, which only confirms the lack of clarity at move-in. Unfortunately, I am still out of my money. Get everything in writing and make sure parking is clearly explained before moving in.

95687 ** The worst…read morecomplex by far** I cannot stress enough how terrible my experience at Sandpiper Village was. From the moment I moved in, everything about this place was a disaster. After coming back from an overseas assignment, I was given an apartment that was absolutely filthy. There were spiders and cobwebs in every corner, pet hair everywhere--embedded in the carpet, the dryer, the refrigerator drawers, and even coming out of the air vent. & I've never owned a pet, so this was especially disturbing. It was clear no one bothered to clean between tenants. The bathtub was so cracked and disgusting that I requested it be replaced. The office staff, promised someone would come out to measure it, but 10 months went by without any follow-up, and the bathtub was never replaced. Danielle was completely unprofessional and careless when she disclosed my apartment number to a random man touring the complex, telling me she thought "we'd be cute together." This led to months of discomfort and anxiety to even come home. When it came time to move out, the entire process was infuriating. My forwarding address "got lost," and I received zero communication from the office. They tried to charge me full rent for the month, even though the prorated rent had already been calculated, they failed to update the portal to reflect the right amount so I couldn't pay on time, and then had the audacity to put a "failure to pay rent" notice on my door. Rosie, the manager, over-promises and underdelivers, consistently failing to take responsibility for the simplest of tasks. Both Danielle and Rosie were careless, unprofessional, and incredibly frustrating to deal with. They have poor listening skills, don't follow through on commitments, and honestly seem to care more about avoiding their responsibility than actually helping residents. As for the auto-generated and insincere "apology"--I have no desire to reach out to anyone on this team. I would not recommend Sandpiper Village to anyone, especially military members, who deserve much better. The only positive aspect of this complex is the maintenance team, who were consistently pleasant and kept their word. Unfortunately, the poor management and overall lack of professionalism outweigh any positives here. This place is overpriced for the terrible service and quality of living it offers. Do yourself a favor and find somewhere else to live!

These apartments were promising but they have not delivered. Don't feel comfortable taking the…read moretrash out alone due to the constant wave of non-resident/homeless rooting in the dumpsters or even being IN the dumpsters. Packages disappear regularly, and very quickly, so I have to have them delivered to a friends house. At night there is constant loud noise and strong smells of weed and cigarette smoke that comes in the apartment. Management is not helpful in my experience and we feel like there has been retaliation from management when we have complained. The most recent reasons for feeling anxious about living here is coming out of my apartment to go to work and seeing cars that have had all 4 tires stolen at night. This can be verified with pictures on the local community groups on social media. I wish I was joking. We are definitely looking to move soon.

Scheduled a self guided tour, but it was super confusing. I went into the office and the team was…read morestanding around chitchatting for a good 10 mins. They did not acknowledge me until I finally interrupted. Even then, they weren't very helpful. Terrible experience. That pretty much killed it for me. I can't stand poor customer service. I liked the one-bedroom apartment with the wrap around balcony. Other than that, it's a pretty ugly complex. Tiny dog park. Weird location. Low vibrations. There's much nicer complexes around at the same price.

I like the staff. The maintenance people. All the humans I encountered are fine. I also think…read morethe inside of the apartment is fine. So why give it 3 stars? It's because I think Fairfield is a weird place. I think that location in Fairfield is even weirder. I went on walks multiple times per day from the apartments down the path towards Scandia, and crossing on Link Rd, even over the freeway to Safeway. I constantly saw people that didn't belong there. On the way to Safeway and near it, those are homeless people. But not everybody is homeless. Some of them look out of place, like they belong in a ghetto. Or just in a different part of town. One day, twice in that same day, I was either yelled at somebody standing at the intersection near 7/11, or somebody walking down the street with a boom box yelling rap music laced with profanity and the N-word. I limited walking around the gas stations because there are just so many strange people around there. There's a guy who lives in that complex who walks up and down the street babbling to himself. There was a guy walking up and down Pittman in from of the complex barefoot, looking like a tweaker. There are cars in the parking lot covered with dust like they haven't been moved in weeks. It's not about the apartment itself, it's about the people around it or even living in it. There are too many weirdos and I had to get out of there. I exited the apartment after only 5 months. Life is too short to not enough living some place. The only other thing I'll say is Bridgeport Ranch loosely uses the word "luxury" in their title. What is luxury? Look at Bridgeport Ranch. Doesn't luxury suggest something above average? Something that could be considered rich? There's nothing rich about Bridgeport Ranch. it's just a normal standard apartment complex with avg people in it. Even though there is a "no dumping" sign on the dumpsters, people who move out from there constantly stack up their furniture next to the dumpster? Even if the complex is luxurious (and it's not, it's just avg), the people living there do low class things. John

Nice Apts but right adjacent to Highway 780 and all the accompanying toxic fumes not to mention the…read moreNOISE POLUTION. Club Pacifica is way nicer with mature landscaping. That said, more complete ADA compliance is much needed to welcome all ability levels including differently able and disabled residents.

I have lived here for 4.5 years and would recommend it. I think these are the nicest apartments…read moreavailable in Benicia.

The whole complex is so inviting, clean, and feels like home! The staff are all so kind, great with…read morecommunication, host fun community bonding events, and do a great job at maintaining a lovely environment 10/10 recommend

I've lived at the Arbors since 2018 and it's been nothing short of perfect (I'm not exaggerating)…read more I'm writing this review not because the other reviews did not do it justice, but because I didn't realize how great this apartment is compared to other apartments in the Davis area reviewed on Yelp. There is no wonder why people literally wait 12 hours to reserve an apartment in-person on lease day. Pros: -The management is professional and responds quickly to maintenance requests. -The apartment complex is clean and the apartment itself is spacious. You really get what you pay for. -Laundry facilities, pool area, fitness room, and clubhouse are all great and clean. -There's enough car and bike parking. You get one permit for each bedroom. -Sacramento Elite guards the complex at night -Located right next to bus lines -Located right next to In N Out Cons: (honestly these are not even the worst problems you could have with an apartment) -You can hear noise from neighbors walking outside and upstairs -The train constantly blows the horn as it passes (but you get used to it) -Bikes get stolen constantly (this happens everywhere in Davis) -There is a large homeless and drug addict population near the train tracks and In N Out (like you literally can see them shoot drugs)

Based on my interactions over the phone and through their website, Harbor Breeze Apartment Homes…read morehas given me positive experiences so far. Their website was super easy to use and when I called the manager I talked to, Heather, was happy to answer all of my questions- not to mention rent is a good price and they are pet friendly too!

This company is super responsive as of late, I am noticing good changes happening! They made it…read moresuper easy to communicate with them while I was contemplating moving cross country. This is definitely a great area to rent and a great company to rent from!

Giving the complex 5 stars because Matt, the new maintenance tech is amazing! We are really sad to…read morehave lost him at our complex and the residents here should be so lucky to have him. He is reliable, friendly and professional at his work. Most importantly he truly cares about the residents at the complex, and goes the extra mile for them!

The apartments have roaches. My family moved to a different unit and that unit has roaches too…read more The management team seems unwilling or unable to resolve the issue. What a disgrace.

I went into the office when they open right at 9 o'clock Am to report that my refrigerator was not…read moreworking properly. And the young lady on duty said it was an emergency and she would report it as an emergency and somebody should be there shortly and they were at my apartment within 10 minutes. Excellent service.

Lived here for 2 years. During this period I had a total of 4 vehicle incidents happen to include…read morevisitors and tenants. 2 of 4 incidents resulted in vehicle break-ins. The other 2 of 4 resulted in vehicle damage and theft of vehicle parts. Roommate discovered brand new vehicle on cinder blocks with all four tires and wheels missing. The same night another tenant was also missing tires and wheels with vehicle on cinder blocks. After reporting to PD, roommate was waiting for a tow and funds to replace tires and wheels but the following night, the passenger mirror was removed from the car and stolen. There are no cameras in the parking lot unfortunately and there is night patrol, but night patrol is not useful in the slightest. Additionally, there have been two occasions of making contact with homeless people- first time taking out the trash and the individual was in the dumpster area. The second time, walking my dog and the homeless individual was walking through the complex trying to engage in conversation.

This apartment complex is completely unsafe. Do not move here. They're money hungry individuals who…read moredon't back their visually appealing complex with quality. I haven't lived here even a year yet and I have experienced many concerning issues. 1. Rodents- I have seen rodents on several occasions throughout the complex, on my patio and in my apartment. For a complex to expect rent of 2300 a month, this absolutely should not be an issue. 2. Unhoused Individuals- This complex is supposed to be secure and safe-it is gated! However I have seen unhoused individuals in the trash area several times. They supposedly have 24 hour security but they are not doing a good job in the slightest. One day I opened my window to see an unhoused person set up camp right outside my window! The property's reply? If it's on the street side of the apartment, it's not their problem! Are you serious? 3. I have experienced not one but two attempted break ins. The complex did not care. Again, where is security? One person who tried to break in was a neighbor who lives close. The property said they would talk to him and it was probably an accident. There was never any follow up after I complained. Will be uploading the video of the attempted break in soon. 4. Pedophiles- I as a single mother was mortified to find out that two pedophiles live in the complex! They have not informed anyone about this from my knowledge. There are children who freely roam and play around here because they believe this is a safe environment. However it is not- It is on Meghan's law which is public information. I was able to identify the second person who tried to break in but I still wonder about the first and fear it may have been one of these individuals.

I live here still I've been living here for four years for the last past year. I've been having a…read moremouse problem. The whole apartment is infested with rodents and rent is way too high !!! I've been going back-and-forth with the apartments and all they say is they're gonna send out pest control that still hasn't got resolved because it's the whole apartment complex definitely a lawsuit on their hands !!!

Gregory and his team were very helpful and pricing was super reasonable. I will definitely be on…read morethe look out for his next estate sale. Please check them out and I promise you wont be disappointed. Thank you Gregory and team.

Loved my experience today and thought Gregory was very reasonable. Walked away very happy and love…read moremy new finds.