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    The Pointe

    3.1 (61 reviews)
    Open 9:00 am - 6:00 pm
    Updated 1 month ago

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    I can't reply to the business manager on this comment so I decided to comment again . I have contacted to the office many times and security. Nothing has changed months !!!! Nothing.!!!! The apartment office knows about this neighbor already. They smoke something all the time they play music so loud , so many times police showed up because of this neighbor, Office don't do anything!!!!!!!!!!!! Nothing!!!! Now they have been playing music so loud already over 4 hours. I called security, but security office is in Napa . It's pointless to even call to security office. They will never arrived when we need. This apartment is so rip off fake bad apartments you never want to live unless you also smoke and be loud no rules. It's like those ppl who are breaking the rules have more freedom than the one who are being nice residents.

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    1 year ago

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    The rent here is very expensive and they have a mice problem ! The rent is not cheap to be having mice

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    13 years ago

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    3 years ago

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    8 years ago

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    6 years ago

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    12 years ago

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    13 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    10 years ago

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    12 years ago

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    9 years ago

    I came in to let my aunt see the place before my set move in date and ended up MOVING IN! The rental agent JB is the best!!!

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    9 years ago

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    11 years ago

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    14 years ago

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    14 years ago

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    13 years ago

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    9 years ago

    Love the staff and environment of the complex. Jeanette was awesome in the whole application process.

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    14 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - The Pointe

    Review Highlights - The Pointe

    I just want to also thank Yvette for helping us transition she is the absolutely best!!!!

    Mentioned in 5 reviews

    Read more highlights

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    Posting an update because this issue is still unresolved since November…read more When I moved in, there was clear confusion around parking. Staff themselves were unsure when explaining where to park, and I was never given a proper parking walkthrough, diagram, or clear stall identification during my first days as a resident. My car was then towed without warning or any attempt to contact me, even though I had just moved in. I was told by staff that I would be reimbursed, but that never happened. The office manager never called me back despite saying she would. I only received a response after repeatedly emailing, and it was the same denial based on a supposed recorded call -- which I still have not been provided a transcript or copy of. Management has since stated they now give parking walkthroughs during tours to avoid this issue, which only confirms the lack of clarity at move-in. Unfortunately, I am still out of my money. Get everything in writing and make sure parking is clearly explained before moving in.

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    The Pointe - apartments - Updated September 2026

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