When I was new to the eastern IA area, having moved from Chicago, I searched high and low for a…read morehair stylist / parlor that was a good fit. After what seemed to be a relentless search, I finally found Thompson & Co and have been extremely happy with their services and style ever since! First off, the instant you walk in the door, they are extremely accommodating and offer you a drink (water, coffee, beer, wine, etc.) and a comfortable place to sit while you wait for your appointment. As for my appointments, I do not necessarily just always go to the same stylist, as I have had equally good experiences with all of them to-date. It is also easier to schedule on the fly that way :) The stylists are very attentive listeners and do not make you feel bad if you continue to have suggestions until they get your haircut and style just right. They are also good about offering styling suggestions, but do not necessarily try and push their products on you. The other thing that is cool about their stylists, is the parlor not only encourages continued education, more over the parlor brings in other stylist from around the nation and maybe even world to teach them and provide new tips and tricks. I think that is just awesome, and worth supporting. Meanwhile, the environment is comfortable and cool the whole time. I honestly do not have any things to say where I think they need improvement at this time. So, if you are looking for an excellent stylist / parlor that you would think you could only find in a big city, check out Thompson and Co, and I don't think you'll be disappointed!

After leaving a review about how the staff responded to a question about services they have listed…read moreonline I received a phone call from the manager to ask why I left it and then she cancels my haircut appointment. Their staff had terrible customer service and their management isn't any better. They will not try to correct a mistake they will sweep it under the rug. Absolutely terrible customer service. Crazy you'd rather not collect a customer than correct your staff's attitude. Maybe record the phone calls.

I don't trust anyone else with my hair! My extensions look so natural and blend perfectly with my…read morehair. I've had nothing but good experiences here. I see Melissa and highly recommend her. The added boutique is great if you have a few minutes to shop. My other salon really messed up my real hair doing extensions a couple years back, but it has healed nicely since I've switched to Avenson.

The family has been getting our haircut from here for just about a year plus…read more.. Lili is our "person" she is great with our daughter has a reporter with our son. (Which anyone with a teenage boy knows it is next to pulling teeth to have them say more than one word syllables or even sentences however Lili has. Couldn't say anything bad about this place it is a great!

Gone to this place dozens of times for different facials, waxing, etc. and they never disappoint!…read moreSuch friendly staff which usually can get me in for last minute appointments or rescheduling if needed!

My wife booked massages for my birthday. We are both entrepreneurs and took work off in an attempt…read moreto celebrate, for once. The spa called my wife 4 days prior to the scheduled massages and informed her that they had made a scheduling error and our massages were canceled. No sympathy, no attempt to correct, just a lack of customer service. We were really looking forward to a local massage as we usually drive 35 minutes. Never had the opportunity to try this spa and never will if this is how they handle errors on their own behalf.

I scheduled a scalp massage with Jenny very last minute (night before at 7pm for 10 am next day),…read moreas my dog was having a procedure in town and I needed to fill a few hours! What better way? I will say I wasn't expecting a residential area when I mapped to her location, however was more than surprised how she had her home set up to accommodate her clients! I was pleasantly welcomed into her home and could tell right away that THIS was going to be wonderful! Jenny spent time telling me about the products she was using and did use during my service, I felt relaxed, comfortable and very glad that I decided to make this appointment. I had talked to Jenny about my previous hair situation (I had extensions and had no business having them), and she helped me understand what damage was done to my hair, the positives in the condition of my hair and how to get it where I wanted it to be again. She talked about all her trainings and her equipment that she uses for not only hair but facials, etc and I could tell that she genuinely loves alll things salon and spa! I left feeling beautiful, with nowhere to go! I will be booking more services and can't wait to see my hair in a year with Jenny helping me I KNOW it will be beautiful! Thank you for all you do, Jenny!

I did have to book about three weeks in advance to get an appointment, but it was worth it. Jenny…read moreis a very kind lady. I just regret not knowing her sooner.

I was a new customer at Groovy Katz today and am very pleased with the results! Cody listened to…read morewhat I wanted, giving me the exact results I was looking for.

I went into Groovy Katz for the first time yesterday to get a trim and some layers, and I left with…read morethe best haircut and salon experience I have ever had! Kodi was my stylist, and she checked in with me throughout to make sure we were on the same page, which I really appreciated. She created a safe and comfortable space where, if there was something I had a question about or wanted advice on, I had no fear of judgment or that she would not listen to me. The salon is bright and beautiful inside and everyone working was so kind and inviting. I will absolutely be returning in a few months for a refresh, and I have recommended to my roommates to go to Kodi for any of their hair needs!

Got the Brazilian with Kelsey. She accommodated me at 9:00pm, a crazy time for sure! But it was the…read moreonly time I had. Instead of hard wax she used soft with linen strips--"because it's quicker. If it takes too long, you start to think about it more." True words. She was professional and friendly, and I think I've found my new wax place.

Rachael was great!!! I was in a jam and needed a haircut really bad. My other stylist was out of…read moretown and I am really picky. Well.....I now have a new stylist. She was great. Also the other person Kelsey was there and I decided to go ahead and get a mani/pedi and she too was absolutely terrific. I will admit that they now have a customer for as long as they are open, I hope that's a long time. Thank you Rachael & Kelsey!!!

I adore Heather. I have seen her a few times for microdermabrasion. My skin glows; the experience…read moreis so relaxing, and Heather is so kind and caring. She truly loves what she does, and it shows. I recommend her to friends and family. I will definitely be coming back soon; I can't wait for her brow wax and tint. 5+ rating!!

Great eyelashes. Wish she wore a mask during my appointment because she spits when she talksread more

Both Tim Caster and Allie Meyer are excellent. I have been to both for long hair cut and color. My…read morehusband and teenage kids (boy and girl) have also had cuts done by them. They both take time and do not rush through their work. The quality of the stylists is outstanding and the atmosphere is very positive and lively with good music. This is important if you require a 3 hour appointment as I do. Tim and Allie are both very receptive to ideas and positively encouraging change. When my daughter wanted a pixie cut and 2 stylists at our previous salon wouldn't do it and tried to talk her out of it, we decided to try Buzz. Tim was so excited to work through this style change with her and it made her very confident about this choice. The prices are a bit higher than some other local salons, but I will not go anywhere else. You get what you pay for - both in the services and the beautiful, wonderful experience.

The best of the best. Went to senior lunch and was knocked over by all the complements. My haircut…read moreis takes off years. Someone said I looked 55. Will hit 75 this summer. Hair is easily styled at home and the haircut works for months after. If you want great advice on haircut color for any age this is the place