I have used American TC several times and have always found their service to be excellent. Always…read morearrive ahead of scheduled time. Jean who was our driver was very professional and personable. Would highly recommend them.

I highly recommend American. They are always on time, are very professional, and very safe…read morefeeling. Jim p

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

We used Elite to pick us up from PDX when we returned to the US from Mexico after six years outside…read morethe country. Everything we own packed was into seven suitcases, and so we needed help to get from the airport to our hotel in Salem. The choice was an Uber, which would not have worked for our situation, or a luxury car service. Hewar was wonderful from when I first called him to arrange our trip. He was attentive and patient, even when I called him multiple times with questions. The manager, Rasheem, met us at baggage claim. Our driver, Zhieco, was professional and friendly. He helped us get our (very heavy) luggage into the hotel. On the other hand, the company I called first did not give me a chance to explain why we needed help at baggage claim. As soon as he heard that, he immediately said he couldn't help me. He threatened to post my phone number online when I wrote him a one-star review. I was shocked. I would've taken it down, regardless, because I don't post bad reviews. So, I was especially glad to talk with Hewar on my second phone call. I highly recommend Elite. If I ever need a service like this again, I will for sure call Hewar.

When my children were planning my 70th birthday celebration, they wanted to include a winery tour…read moreof the Willamette Valley. When it became hard to figure out who would drive, they all agreed, "Limo"! I'm so grateful we chose Portland Luxury Town Car & Limo. I contacted them through their website and received Billy's response within 10 minutes! We were looking for a last-minute reservation, and Billy was a pro at making it happen. On the morning of, Billy picked us up in a brand-new Cadillac Escalade, gleaming and stocked with bottled water, and asked us what music we liked. This got the party started! He even took a video of us all getting in to record this special occasion. We wanted to visit three wineries. Billy offered great recommendations, and we took his suggestion and switched up our last stop. WOW! What a great choice! We are all still buzzing about the great experience we had with Billy and Portland Luxury Town Car & Limo! We will definitely hire them again! The booking process was seamless, and the communication regarding pickup locations was excellent, and five stars for professionalism. We had excellent service from start to finish! We will definitely hire them again! Thank you, Billy, for making our trip so memorable."

We were celebrating in Oregon wine country and used this service. We were fortunate to have…read moreBilly(owner) as our driver and he was terrific. We rented his new luxury sprinter for the 9 of us and it was dialed with very comfortable seats and an excellent sound system. Billy was prompt and professional. We would recommend his services and we plan to use him in the future.

Best of the best car service in Portland! Jano and his entire team are beyond gracious, timely, and…read moreprofessional! He took me on a ride recently from PDX to east Portland and the car was extremely spotless and sleek and I was riding in style! He even met me in a special area at PDX Airport. I hope to use this service again soon - the car is pure luxury!! Thanks Jano and everyone!

This is THE best town car service in Portland, hands down! The owner, Jano, genuinely cares for his…read morecustomers. He and his team provide you with outstanding, and reliable service. I give XXI Century Town Car Service 5 stars plus!

Dan responded to my request for a quote via Yelp within minutes and the cost was super reasonable…read more He was on time and personable, even with our 4:30am pick up time. I think it was his son who picked us up for our return trip home a week later. Our flight landed 15 minutes early and he was already at PDX, parked and waiting for us. He also was very friendly with just the right amount of conversation, and he didn't even bat an eye at my 49.5 pound suitcase! We felt comfortable and safe, and the vehicles were nice, clean, and comfortable. We will definitely use them again.

Responded immediately to our request for a quote. Was timely and communicative. During our trip…read moregave us suggestions and told us stories along the way. Would use Mark Car Service again when in town.

Professional, on time (early, even) , communicative, friendly, clean, newer, well-maintained…read morevehicles. Thoughtful, knowledgeable drivers. This is the only service in Portland that we trust to our clients. They always make us look great.

From the owner: Getting you to your end destination safely is our #1 priority. Our drivers have 10-25+ years of…read moreexperience and are committed to getting you to your next location quickly and without worry.

There are not enough kind words to describe Allen and his amazing service! Friendly, on time,…read moreknowledgeable, professional! We would never use any other towncar service in the Portland area. Fantastic! I would give more stars if I could. Allen is a true gem!

We had Billy and loved it! He was super great, and made our senior prom the best!! We were…read moreoriginally gonna have a party bus till our last stop and then jet a regular sprinter van for the ride home, but Billy got us a hummer limo for a ride to our dessert location. He was very accommodating, and pulled all his strings for us! Would definitely recommend this company as well. They squeezed us in a little over a week out for our prom, and they made it the best!

We reached out multiple times requesting a quote but never received a response--no return phone…read morecall and no reply to our online request. Based on this lack of communication, I can't recommend this company. Responding to inquiries is a basic professional courtesy.

Our driver did an exceptional job! He handled a car full of…read more13 year olds (our granddaughters birthday) fabulously. The car was in pretty good shape ( had one noticeable dent on a rear door). If and when we are to hire another limo, it will be with this group and the driver!

I'v traveled with Simon Says PDX Shuttle on many occasions and they never disappoint!…read moreI was really impressed with our driver, Gordon. He contacted me prior to our scheduled pick up time and advised there were long delays along Airport Way due to road construction. He asked if it would be okay to pick up 15 minutes earlier to play it safe. Much appreciated! Thanks Gordon....

We've use Simon Says PDX Shuttle a couple of times to and from the airport with kids. Booking is so…read moreeasy. They communicate clearly and always show up right on time with the correct car seats. Overall, just wonderful every time!

We rented the sprinter limo and it was perfect for our group of 9. The driver was great and…read morefollowed COVID regulations. It was very clean and I would totally use them again.

Tried to book a party bus for a corporate event and emailed back and forth several times with long…read moredelays for some reason. Finally got an emailed/written quote and then emailed more trying to confirm the booking and pay but nobody would reply. i called today and was told nothing is available for the date needed, even though they said a week previous it was. if they would have replied to my emails asking them to call me so I could pay, then maybe the party buses wouldn't have been booked. overall super disappointing and had to rent from another company. lost a customer due to unresponsive communication.