Efficient care as advertised - easy to reach by bus 151 - open on Sat mornings - no need for…read moreappointment

The staff is so kind here. Very helpful! Tanya helped me check in at the kiosk, and Kyra did my…read moreblood draw flawlessly. I had an appointment and there was no wait time Also, check in easy, fr lint desk and check out no problem and facility is clean.

im blessed to have ran into this office & experience! the staff was great both front and back && my…read morescare with the pregnancy was at ease while on vacation. Thank you guys and ladies so much! I appreciate the love. Baby & I are great & growing! thank you from TEXAS!

I had an excellent experience at Quest Diagnostics. I did not schedule an appointment prior and…read morewalked in. I was able to have my blood drawn in 30 minutes. I researched how to get there, as some have complained they could not find it. I walked into the building, and the security staff told me to go to floor 15. I walked into the office and checked in at the kiosk answering a few simple questions. I get a bit uneasy about having my blood drawn, but Tiffany was wonderful. She had such a calm and reassuring voice. She told me everything that that we would be doing and took extra care as she drew my blood. Before I knew it, it was done. Tiffany made sure I was feeling okay before letting me know how and when I should expect my results. She was really fantastic! I had a great experience here and recommend it. For peace of mind, do a basic search of the address so you can get familiar with where you are going. It helped for me. :)

I arrived 5 mins before my appointment at 1 pm and there were 7 people in the waiting area. No one…read moreknows when they were supposed to be called and there was no staff that we can see from the waiting area. Adding a doorbell or something similar might help? But I can also see the reason why there's no such thing. May just be an abnormally busy day... At about 1:10, I got called for my appointment. It was smooth after that. I was in-and-out pretty quickly and there was only a few people waiting then. Don't come here unless you have an appointment.

I'm not sure what the point of coming in and giving your name and DOB to someone at one desk is…read more.. only to be told to sit down and then a minute later be called by someone else who asks your name, DOB, and if your insurance is still accurate. Why not just have people wait in line to speak to the second person rather than this redundant process? And for the first desk you have to stop at, there's a sign saying to stay back for privacy sake... but then when I got to that desk I had to give my name and DOB whilst standing almost shoulder to shoulder with another patient, so no privacy there.

My current doctor recommended a QT scan which is the most state of the art. Instead I went back to…read moreLynn Sage for what turned out to be imperfect images making me freak out and now I have to go back as usual for yet more imaging. They send different notes that each day different things. It's a big jumble making sense of any of it. Disappointed in NMH.

Quest Diagnostics has been a lifesaver for me. I get bloodwork about 4-5 times a year and when I…read morewould have my doctor's appointment, I used to have to wait a long time with alot of other people to get my blood drawn. I hated it. I was informed of this being an option. The doctor just sends the order electronically or by email and I use the app to schedule an appointment. It's by appointment only to my knowledge. I have come to this location about three times so far. Most times have been seamless. Staff is super friendly and helpful. There was only one time I had a phlebotomist who was nasty and unfriendly. We kept butting heads. I don't think she's there any longer. I'm not sure why many of the other reviews have low ratings of this facility. When I go now, I make sure to ask for Shakelia, she is always GREAT! I'm in and out where I can go about the rest of my day. Thank you Quest Diagnostics for being my life saver!

I visited Quest this morning before I had to start work, and I cannot rave about the punctuality…read moreand professionalism. I had an issue with uploading my insurance card in their check-in kiosk, and Shakelia came out immediately to help me. She was incredibly friendly and helpful throughout my entire visit. Thank you!!

Brian offered me a drink. I woke up 6 hours later & he stole my laptop. I woke up in an alley…read morenaked. He won't return my calls. I just need my laptop back.

Brian is very helpful and works quickly. The facility is clean and the results arrive quickly. He…read morewill do his best to work around your schedule to get you in for testing.

Northwestern Medicine offers to call back so you don't have to wait on hold. I chooose that option…read moreand they call me back and put me on hold for 15 minutes. There's a little f u in everything northwestern does

I received a flyer from Northwestern Lasik Physicians for a free LASIK consultation at the…read moreNorthwestern Medical Faculty Foundation on the 15th floor. Since it was free, and I had considered Lasik before, I thought this would be a great time to get my eyes checked out to see if this was a procedure for me. My appointment was at 5pm, which was the latest appointment of the date for Dr. Basti. The eye technician had promptly called me in to do the preliminary tests. There were a few issues I had while I was with her, which were: 1. I had to ask her to wipe down the chin and forehead areas of the machine 2. I was relocated to three different rooms because she said she was "stealing" rooms. This left me very uncomfortable because I had left my jacket and other items unattended in these rooms (thinking the room was exclusively reserved for me during my appointment) Again, my appointment was at 5pm. I was finished with the technician by 5:20pm. I had waited and waited for the doctor (unable to see because I was instructed to take my contacts out). By 5:55pm, the doctor stops by my room, apologizes, and tells me that he'll be another 10 to 15 max. As he leaves my room, he walks another patient into the room next to me. All the while, another patient in the room across from me is waiting as well. As I was supposedly the last appointment, it appeared there were two other people AHEAD of me. It was looking like I'd have to wait till 7pm to see the doctor. Frustrated, I left the office at 6:15pm. I was going to explain to the receptionist that I just couldn't wait and needed to leave. But everyone that worked at this office had already left for the day. It wasn't until 6:40pm that I received a call from Dr. Basti apologizing for the wait and explaining that it was an unusually busy day. Then he shifted the blame to his technician telling me that he assumed I was already selected as a candidate for Lasik and thought the technician had dilated my eyes. He said he wanted to give my eyes the full 30 minutes to dilate and thats why he attended to other patients before seeing me. As a patient, I was already upset I had to wait so long to see the eye doctor. To hear that Dr. Basti and his technician couldn't communicate well enough during a consultation worried me to the point that I wouldn't want to pay thousands of dollars to get my eyes messed up and in the end have them tell me "Oh sorry, I misunderstood". Any miscommunications while under the laser is not worth it to me. With so many businesses out there that do the Lasik procedure, first impressions is key. This visit left me with a very bad impression.

This was a breeze. Their phlebotomist met me at my office in the loop, got my blood, a urine sample…read moreand my B.P readings.. was done in minutes.

From the owner: Phlebs R’ Us is a cohesive clinical team of Phlebotomists,…read moreMedical Laboratory Technicians, Registered Nurses, and tenured Clinical Consultants. Together, and as your liaison we deliver comprehensive diagnostic support with a commitment to accuracy, efficiency, and patient-centered care. Our services span Preventative and Managed testing, Microbiology and Point-of-Care diagnostics, Specialty Lab testing, Drug Screening, DOT and Non-DOT testing, as well as Paternity and family relationship testing.

Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.

This place is incredible. My daughter had major wax buildup in her ears and could barely hear. It…read morehappened over the holiday weekend, and with nothing open, we went to a convenience care clinic for earwax removal. At best, it didn't help--at worst, it made things worse. I booked an appointment online at Hearing Health Center for Monday at 4 PM, and called as soon as they opened, hoping for something earlier. Andrew at the front desk was amazing and got us in sooner. We saw Dr. Sheri Larks, and she was phenomenal--warm, calm, funny, and incredibly good at explaining everything. She talked my daughter through both the plan and the backup plan, then used gentle techniques to remove the wax. In just 20 minutes, all of it was out safely and effectively. My daughter can hear better now than she has in years. One more thing I appreciated: while we were in the waiting room, I noticed a few patients who seemed to have dementia or confusion--something that's apparently common with hearing issues in older adults. The staff treated them with such patience, respect, and kindness. It really stood out. Bottom line: if you're dealing with earwax, skip the at-home methods and urgent care clinics. Just come here. They're amazing.