My doctor retired in February. I will get in to see someone in the Des Plaines location. I will set…read moreup for an epidural injection, which didn't go through because the insurance said that I needed another MRI. I called and called only to reach Ashley the AI person who never transfers you to a human being or makes an appointment if you are in need of spine surgery you definitely want someone who's inept. These people are not you cannot get in for anything for surgery and appointment. Nothing I've been trying since February and that's not how you treat people that are in pain. I do not recommend MAPS

Background: I am a Chronic Pain Sufferer who has a hard time…read moremaking it out of bed. On a daily basis I moan, groan and gripe to do the easiest things from brushing my teeth to an average household tasks. Owning a small business my clients rely on me to be able to fulfill orders and keep content and merchandise fresh. Without adequate care my quality of life has been horrid. Remaining stoic in front of family friends and loved ones HAD BEEN a great task as I have tried to hide my pain until it became evident to everyone around me I couldn't even play a round of golf before retiring after a few holes. (and that's not bc I was in the sand and water all day either! L:) ) Experience: My experience with Midwest Pain has given me hope that there is a light at the end of the tunnel again. With amazing attention to detail, a combined approach of Physical Therapy, On-Site Treatment, and Honest Approach from day 1 gives them a 10 Star review in my book. PA-C Angie Osmanski 10 Stars for your amazing attention to detail and treatment plan you prepared for me. Chewly at intake 10 stars you are amazing and are worth every penny. Dr. Pontinen 10 stars for your communication. A rare thing nowadays. A Diamond in the Rough, If you have concerns, they take them serious. They are also very adamant as they should be about about explaining and making sure patients understand the medication being prescribed what it does and how it works. They do not prescribe just to prescribe. This is a legit establishment and they have quite the Roster of Doctors on they're Team that all have unique areas of training in different areas of pain management So it's a safe bet that someone on they're Team can help find the best treatment plan for anyone in need of Pain Management. I Highly recommends MW pain and look forward to my ongoing road to recovery. Thank you MW PAIN for making tying a knot when I came to the end of my rope ! Thanks for helping me get my life back! 5 years after initial review update below Treatment has progressed. I have been able to play golf. Pain is managed to a maintainable level. Been more active and actually lost weight over this period. My Apple Watch shows significantly more active in exercise and being able to enjoy life. Breathe more fresh air touch, grass, and explore the globe. A total 180 from my way of life prior to MAPS. The process has also been expeditiously quicker. Employees are kind courteous and professional and mindful of patients time to be sure your inn and out in a timely fashion. GS

Came here for blood work, everyone is super nice and the doctors are very straightforward! Great…read morefacility'.

The type of care here is phenomenal. They are patient and take their time. The front desk staff was…read morewelcoming and the doctors and medical assistants made this experience go smoothly. They were attentive and empathetic. I recommend this clinic.

Have not been answering phones for a week. Impossible to get ahold of provider, even in emergency…read more Last 3 visits waited over 2 hours each time. Terrible!

I saw the APAC doctor at the office on Broadway and Diversey, but feel my experience was awful…read moreenough to be worth repeating for all the locations. Went to see one of the doctors, referred by my orthopedic surgeon. The APAC doctor completely ignored my actual complaints, did a perfunctory exam, and told me I needed to go on an expensive name-brand medication for a condition that I've never been diagnosed with - and which requires a neurologist to diagnose. I refused, which clearly pissed the doctor off. He proceeded to diagnose me with a certain joint dysfunction that could only be addressed with a floroscopy-guided steroid injection. No other treatments possible, no other option, injection or nothing. I had the injection, despite my misgivings, because I really am in a great deal of pain. It hurt, but that's to be expected. I was hustled out the door afterwards with the briefest aftercare instructions possible, presumably because I was the last appointment before lunch. I assume the rush to get me out the door is the reason they didn't warn me that the steroid injection also contained a heavy-duty anesthetic that would make my leg, from the hip down, completely numb. My leg gave out as I left the building and I went face-down on the sidewalk. I had to be assisted into a cab, wobbled my way to my house, and had to literally CRAWL up the stairs. The next two days were spent on crutches. Once the anesthetic wore off, my pain returned. A visit to my orthopedic surgeon this morning confirmed my suspicion - there is nothing wrong with the joint in question. I received a painful, expensive procedure with significant risks and side effects to deliver a shot of steroids to a perfectly healthy joint. Avoid at all costs. Unless, of course, you have an extra $5,000 or so and you'd like to get a needle full of anesthetic and steroid shoved into a perfectly healthy joint. Update 11/12 - APAC has contacted me by phone and postal mail to alert me to the fact that the steroid that was used in the injection is from the batch tainted with fungal meningitis. Two patients from the Chicago-area APAC centers have developed the illness. It's been over fouth months since my injections, so I'm unlikely to be sick, but it's infuriating. Talk about adding insult to injury - or in this case, injury to insult. I've also been diagnosed with a congenital malformation of the femoral neck. There is absolutely nothing wrong with my SI joint.

I saw Dr. Sherman for a shoulder injury. I had been going to a well-known physical therapy center…read morefor 12 weeks and had not seen improvement in my shoulder. Dr. Sherman's treatments really helped my shoulder's alignment and mobility. I highly recommend her.

Dr. Lisa is an absolute magician- seriously, she has magical healing powers. My family and I have…read moregone to her for years, and I would recommend her to anyone. She has helped me with knee and back and neck problems; my mother, my daughter with swimming shoulder; my husband with wrist damage. She has a very intuitive knowledge of the body and can very quickly diagnose what is going on with the body and how to help. She never tries to upsell or get you to take on more treatment than you need; she is utterly reliable and ethical. I trust her implicitly and so does my family! Very lucky to have someone like Dr. Lisa on our side!

If you want your loved one to be sent to places without any notification to you, make sure to take…read morethem here. This is the most unprofessional experience I've ever witnessed

This hospital is a piece ! Just now I tried my medical records she told me to call Monday and hung…read moreup! I have ptstd from this hospital I want to get to get to the bottom of it!

I've been coming here as a child because my mom forced me, but this place sucks. Always have to…read morewait so long, the Middle eastern Doctor pisses me off so much, I nearly punched her. She forced me to get a flu shot when I had said no, she looks and talks as if she has no idea what she is doing, her English is severely flawed. She's rude and doesn't care about her patients. Even walking into this place gives me anxiety. When you're scared of getting shots or whatever they don't help at all, they actually made me feel worse and they kept saying it was gonna hurt. You're supposed to make your clients feel welcomed and comfortable. Hate this place. Don't ever come here

If I could rate this location lower than a 1, I would. I called ahead to confirm my insurance would…read morebe taken and made an appointment. When I arrived, I waited about 2 hours before learning my insurance was actually not taken. When I explained the emergency I was having, they agreed to see me. As somebody who works in the medical field, I was appalled by my meeting with Dr. Merchant and her apparent discomfort talking about my symptoms and my treatment options. She pushed me to use the pharmacy on site after I repeatedly stated this was much less convenient for me. The worst part of my experience with this place happened weeks later when I experienced LIFE THREATENING side effects from the medication she prescribed. Later, I learned a few simple questions and information I completed on my intake paperwork should have been signs that the medication she prescribed was not appropriate. Over the 3-4 hours I needed to spend at this awful place, it appeared every patient was having an atrocious experience. When I asked for referrals, Dr. Merchant also repeatedly tried send me to locations where I have previously worked and provided me with inaccurate information about these locations. I can whole heatedly say this was the worst experience with a medical professional I have ever had.

Was sick and new to the city, so I tried this urgent care and could not be happier with my…read moreexperience. When I called the front desk was kind and patient and in person when I arrived . And Dr. Keeler was truly one of the most patient and kind doctors I've ever come across . I cannot recommend her enough and this urgent care center . I avoid doctors so this says a lot.

I've come here twice. I was booked to see Dr. Omar Saeed for both visits, but there was a stand in…read moredoctor working in his place both days. The first visit, my blood pressure was high but I was prescribed anti-anxiety medication. I scheduled a second visit 6 months later because my blood pressure is still high. When I walked in, I was told I'd have to pay a $40 'no show' fee because I was more than 10 minutes late, and all doctor's offices have that fee. I come from a family of doctors and that isn't true. I'd also have to reschedule for another day even though they were allowing walk-ins. What's more, I was frustrated that I would still not be guaranteed a visit with the actual Dr. on my billing and listed with my insurance - the person I actually made the appointments to see. I stopped seeing my former PCP because I'm working from home instead of downtown now, but I'll just make the trip. I'm still baffled at being given anxiety medication when I really needed hypertension medication. I wouldn't recommend this office.