So many great experience...not a bad one yet. I maintained my membership, even during COVID…read more Appreciate the talented team and management. I had an outstanding facial service with Adriana. My skin was dull and dehydrated when I arrived, but what a remarkable difference afterwards. The facial massage was therapeutic, Adriana shared helpful skincare tips and made me feel relaxed and pampered after a stressful illness l- no rush. Hydrating facial was worth every penny I spent. My skin is back to glowing! Stephanie is 'second to none' when it comes to massages! Macy is gifted with troubled skin. My teenage daughter's skin was acne prone and Macy was so careful treating her with care. We are delighted that her skin cleared up beautifully, but Macy inspired her to care for her skin. Corinna asks for Macy every time!

I came here for a facial thinking I was going to have a wonderful time, but as soon as I walked in…read morethis girl at the front desk named Jada was immediately being rude to me. After I got my facial she asked if I wanted a gift card and after I said no to her she got even more rude and started pressing me about why I should get one. Does No not mean anything, maybe if she wasn't rude I would've bought one. I will NEVER come back to this place EVER again. Jada is the worst!!!! she should be fired!

I had a very unfortunate interaction with the owner. I had a less than satisfactory experience with…read moreone of the massage therapists, it was a very strange massage and was unlike anything I had previously experienced there. First the essential oils placed under my face gave me quite a migraine. I have a herniated disc in my neck which I acknowledge that sometimes that could be an issue but for me this has never been a problem during massages. For some reason she placed several, and I mean several, hot towels on my neck which was immediately pretty painful as this was heavy to be placed with heat on a herniated disc, no matter how healed. Then she quite literally covered me in lotion, like a ridiculous amount where I couldn't even get dressed, barely touched me and ran out of the room, almost before I could even ask her for a towel (I was literally drenched in lotion) and before the session was supposed to be over. So I was left in more pain plus a migraine with a shortened session and covered in lotion, and I did notice that she didn't greet me afterwards to offer me water and make sure I'm doing good like they usually do here. This was all very strange and bizarre, but I assumed maybe this had to do with inexperience and wanted to leave feedback as to why this wasn't the best experience, especially since this is a luxury service that wasn't cheap. The owner called me the next day, and she was genuinely one of the most hostile and unpleasant people I had ever talked to. I am not a confrontational person, and I do think I was being reasonable in leaving feedback. She called me and told me that there is absolutely no way that any of this happened, and that she "welcomes me to not return". I told her that this was unfortunate to hear because I had such positive experiences in the past there, to which she told me I didn't go there enough times to have that much of an opinion. She kept telling me that I am more than welcome to not return, and at this point I wasn't going to but I just wanted her to tell me directly that she was banning me from returning for having a negative experience. She was avoiding saying explicitly that I could not return, but she kept insisting I was welcome to go elsewhere. I told her I would probably leave a review of the situation, to which she said "well that's not very nice of you". I told her it's not very nice to ban me for expressing concerns with my session. She hung up the phone abruptly, and the next day another staff member called and offered to reschedule me with someone else. I politely declined. I also want to mention that the ramp to get in the door is extremely inaccessible, I am a wheelchair user and it's borderline hazardous the way it is oriented. If I am to open the door, I have to be on the ramp which is difficult, or the door will push me down the stairs. If you use a mobility aid or have chronic pain I would not recommend, not because of the staff but 100% because of the owner.

I was asked to arrive 15 minutes early to fill out paperwork. I got there and the paperwork took me…read more1 minute. It should be electronic (not paper) so I can fill it out ahead of time. I had a 1-hour deep tissue massage with Megan W. When she brought me back to the room, she reiterated what I had written down on the intake form. My goal was to get the knots out from my shoulders, back, and calves. After about 10-15 minutes, Megan asked me about the pressure. I said she could go firmer but I didn't notice a difference. I was hoping she'd get the knots out but the massage was relaxing. Shes also very professional. Before my appointment, I received 1 phone reminder and 3 text messages (before I typed STOP because I didn't need another reminder).

High quality operation. Most experienced therapists, Rose and Annie…read more Very good service, deep tissue.

I believe I had Rose, but I'm not 100% sure I didn't ask for her name, but on the receipt said Rose…read moreso I apologize if it's not her. I would like to say I am very surprised. The location was extremely clean, quiet, and large. There is parking outside so that was really nice. The masseuse I had was a smaller woman, but don't let that stray you away, she is INCREDIBLY strong. She was polite and listened to my needs. I thought the massage was amazing 10/10 would come back!

What I like best was how easy it was to get a quick appointment (for me the same afternoon of my…read morecall) because of the number of therapists and the 7 days a week schedule with evening on all. You can also book through their website. My first visit was for energy adjustment of reiki as a treatment for severe leg pain and weakness. My regular doctor suggested it since what their western medicine could not help. I hadn't had any energy work in 3 years. Angela was very patient and understanding. We talked about what I needed and why. She was understanding of my late soulmate who stays close and is very protective. She asked EBS'S permission to work. She could even heard him. The session lasted 55 minutes. I came back a couple weeks later for a deep message therapy for the lower back and legs. This helped my legs more than anything else has. Afterwards she told me to rest and drink lots of water. I plan to come back again for the deep message therapy for the legs. I will be able to set up the appointment on the weekend and thru the website.

Mary K makes me feel very comfortable, the room essence is great and I received theeee best massage…read moreEVER! They eep getting better and better. I'll always go to Mary. Super nice office staff too!

Love this hidden gem. Traveling back to the area. Was able to book a 75 minute couples massage…read moresame day! Lisa and Emily were great! We will be back

Lena did a very good deep tissue massage. She listened to my complaints and focus on those areas…read more Will I return? Yes, but I am seldom in the area.

It's a very welcoming atmosphere the ladies there are so nice. I feel fantastic after that massage…read more I 100% recommend.

They offer happy extras for a good tip but the massage is good they do know their stuffread more

I got my hair done here many years ago for homecoming. I have naturally curly hair. I came in for a…read moresimple up-do before my dance. Upon arrival, I was told my hair type was not really suitable for what I wanted and next time I needed to come in with my hair blow dried if I wanted anything done. She then did an up-do she thought was suitable. It was extremely messy, and I was a kid at the time and extremely discouraged that I didn't have the "right hair". It has been many years since this experience, and I hope this salon has kinder, more welcoming staff now. I unfortunately never recommend this salon anymore.

I've been a customer for two years. Abby and Dayna have given me beautiful haircuts. The…read morereceptionists are so professional. The salon smells wonderful. Legato Farmington is an upscale experience without the snobbery. The only problem is that stylists book up quickly and you can find yourself unable to see your regular one.

Yes! I booked the 3 hour experience. Soooooo amazingly relaxing. We'll worth the money. I…read morecan't wait to book again. The staff was so nice and accommodating. Even if you can't book a spa experience, stop in and get a smoothie. So far the "glow up " is my favorite . I plan on trying more but I'm hooked on that one. First class all the way.

I booked a last minute appointment online, and have never done a Thai massage before. I was…read moredefinitely impressed and will be back again. There were points where she was walking on my legs and lower back to massage them, and there were various stretches she did at the end that I wasn't expecting, but very much appreciated. It's very clean, everyone I met was very nice, and the prices were great too.

I like Royal Thai. The owner Joy runs a great operation, high quality services. PLUS, they have a…read moreshower. However, back in the day, massage use to be $60 per hour, now, up 50%, 90+ per hour. $65 to $80 maybe be more competitive. The question, you get what you pay for? There is a fine line between extra ordinary service, and extra ordinary pricing. However, I do recommend Royal Thai.

What a great massage! Very clean and professional!!!! I will be coming back! Thank you!!read more

Pat was amazing, beautiful great massage, very thorough... I don't see her on the roster. I was…read morewondering when can I see her again