What I like best was how easy it was to get a quick appointment (for me the same afternoon of my call) because of the number of therapists and the 7 days a week schedule with evening on all. You can also book through their website. My first visit was for energy adjustment of reiki as a treatment for severe leg pain and weakness. My regular doctor suggested it since what their western medicine could not help. I hadn't had any energy work in 3 years. Angela was very patient and understanding. We talked about what I needed and why. She was understanding of my late soulmate who stays close and is very protective. She asked EBS'S permission to work. She could even heard him. The session lasted 55 minutes. I came back a couple weeks later for a deep message therapy for the lower back and legs. This helped my legs more than anything else has. Afterwards she told me to rest and drink lots of water. I plan to come back again for the deep message therapy for the legs. I will be able to set up the appointment on the weekend and thru the website. read more

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Mary K makes me feel very comfortable, the room essence is great and I received theeee best massage EVER! They eep getting better and better. I'll always go to Mary. Super nice office staff too! read more

My wife and I have been members here since before it was Sandstone, and the staff are excellent! I see Candace and my wife sees Shelly, and they both do fantastic massages. We can highly recommend this place. As I read the other reviews, yes there is a 24 hour cancellation policy, so don't be a no-show. That's pretty standard for any service these days though, and courteous to the therapists who rely on the fully schedule/revenue. Convenient, plenty of parking, and everyone is friendly and helpful. Enjoy! read more

Steve was great! We discussed a plan, he gave an amazing massage, and I look forward to my next session with him. Megan at the front desk is always the best to chat with too! Sandra, the owner is amazing with customer service! Her top priority is helping her customers find their path to wellness and feeling their best. read more

I was able to book a same day appointment. Sandy was very accommodating and did a great job.

I have been a member of Sandstone Massage for the last 3+ years and it is seriously one of the best parts of my month. I have a very physical job in healthcare and require pretty regular massages to "undo" all the wear and tear I put my body through every week. The entire staff and owner is phenomenal, very kind and accommodating. The massage therapists are incredible and I've always been able to find somebody who can achieve my specific goals of relaxation but with productive deep tissue work and an intuitive sense for where the anatomical root of the issues arise. My favorite is Sri, a natural healer. I'm so sad to have to move out of state for my job and that is the only reason I would ever stop going to Sandstone! Also, they have great CBD bath and lotion products that are truly effective for pain relief. read more

I have been going for prenatal massage. Angela is amazing, she does the best massage. Gentle and relaxing. Highly recommend her. Owner was very accommodating in rescheduling a appointment I missed. read more

I was stuck at work and couldn't make my appointment and they charged me $60 for a no-show and didn't even tell me there was a cancellation policy. Even when I called again and asked to see if I needed to reschedule they didn't let me know that I would be charged if I didn't show up. I've been to many high-end massage parlors and none of them charge for no-shows, and if they do, they should inform you of this policy, especially when I called to try to re-schedule. They wouldn't even offer me credit for another appointment when I asked. If you are busy or kids or have any life circumstances that may require any flexibility at all, I highly recommend you take your business elsewhere. read more

Received the best deep tissue massage by Colin. It was amazing. I truly had massage brain for about hour afterwards. Looking forward to best massage read more

I had a Swedish massage with Angela today and she was the best and very knowledgeable in explaining all the things she felt going on in my back area. I'm thinking about you joining the club. read more

My massage was perfect and I appreciated the space Audrey gave me to rest, relax and enjoy!

Needed a last-minute​ massage and thanks to the ever so helpful Yelp community, I found Sandstone. I booked a 55 min. hot stone massage as a first time customer ($75). Based on reviews it didn't seem like you could go wrong with anyone but Angela had availability at the right time for me. She was very informative and gave an excellent, relaxing massage. It was the first time in a long time that I was able to relax and let my muscles respond to being massaged. I went in with massive lower back pain just looking for some sort of relief and found it. I have never had a hot stone massage before and she explained how it works and that some people don't care for them. I am not sure how you couldn't enjoy it BUT that's why there are so many different methods out there - there's a technique that everyone can benefit from. Looking forward to my next visit, whenever that may be! read more

On a whim I decided to try this place and I was so happy I did. They were able to accommodate my last minute massage appointment. I had a horrible day, but coming here and having Fontella work on me I was so pleasantly surprised. She was fantastic and was able to melt away all the unpleasantness of my day with her magic touch and positive attitude. Her demeanor and skill made me feel so much better. I will definitely be back again! read more

I am very picky when it comes to massages and both times I've been here - they have not disappointed!!! Amazing massage, wonderful reception staff and nice little bonuses such a hot tea/coffee, candy etc. read more

I have been visiting Sandstone regularly for over 9 years. The entire experience is outstanding. Candice is an amazing therapist, who is very knowledgeable and highly skilled. I have visited for everything from a comfortable relaxing massage to very specific therapeutic treatments for back, leg and shoulder pain. Candice has worked in collaboration with my personal trainer and my chiropractor to aid in my well-being and recovery from injuries. The entire staff is friendly and professional and makes the experience very special. My membership is a gift to myself, and Candice and the entire team at Sandstone consistently exceed my expectations. Thanks to you all!!! read more

Everyone is great!! From the greeting from the Megan at the reception, the conversation with the owner, Sandra and the AMAZING massage from Candice!!! Sandstone Novi makes you feel so welcomed and the therapist are top notch professional that really know their craft well! read more

The massages here are amazing and relaxing. However that does not make up for the lack of understanding. I had an appointment booked. I needed to cancel due to an emergency at work. I was still charged. Had I not had the emergency I would have been at the appointment. Perhaps more understanding is in order. I will NOT be returning. read more

Great massage therapist gave me terrific deep tissue massage. Jessica was fantastic but the experience was heightened by a friendly owner and staff and a beautiful relaxing environment. Highly recommend! read more

Excellent place...highly recommend. The staff are incredibly friendly and courteous and the therapists are highly skilled. They are busy because they're so good but they really do try to find a way to accommodate even last minute massages. Few things are better than a nice sandstone massage after a tough week. Very clean. read more

Great massage therapist - Candice & Jennifer are Amazo! I think all massages should be $60 anything over $60 gets to be too much to be able to afford a regular massage & let's face it we could all use a regular massage read more

I have been going here for monthly massages for over two years and have loved it the entire time. I cannot recommend Shelly as a masseuse enough! She is AMAZING! She listens to you and your requests while using her immense professional knowledge to treat any and all ailments you have. Love. Her. read more

Sandstone Massage has been a wonderful facility that makes you feel welcomed and tailors their therapeutic services to meet your needs. Sandra and her wonderful front staff and massage therapists work well as a team. They continue to offer additional services, such as Yoga related therapy via Amanda, who is very qualified, and also a very nice person. They periodically conduct events on special occasions to further convey their care and appreciation of their clients. Highly recommend Sandstone Massage, as have been a client for a number of years now. read more

I tried to get serviced by a therapist that I met somewhere there, and the owner, Sandra, cancelled my appointment because I had left her a honest 1-star review some years ago (the review was about rude staff members). She said that it was to protect her business, so I left another review and she somehow got it removed from Google Reviews! The business is deceptive. Do not trust the reviews. read more

I went into this place with chronic lower back pain and Breyonn did a great job! My left lower back had been extra sore before my session and afterward at least 70% of the pain was gone! I will be back read more

Friendly and professional staff who really care about how you are doing and what makes a great massage for you. Owner deeply cares about veterans and generously opens her spa once a year to treat veterans to a massage by her staff. Clean and comfortable massage area. Very peaceful and relaxing visit. read more

Lovely "tone" -- the space, the masseuse (her voice, level of interaction- not too much/not too little) and the ability to address the trouble spots. read more

My physical therapist recommended getting a massage to elevate muscle knots and for general relaxation. Never having had a massage, I was apprehensive. Candice, my massage therapist put me at ease immediately and I found the massage very therapeutic and relaxing. I'm sold. read more

Loved my massage I got today! They got me in at a last minute time I needed. Sandra was great, and incorporated essential oils into my massage. The consult was fantastic and she did everything I requested I needed, and even said which therapists I should request depending on what I needed for future visits! Very wonderful place to go to for a massage. Will go back again! read more

I love Sandra, her massage is more therapeutic than the usual massages. She has a good knowledge of anatomy and uses essential oils to really help work out any problem areas you may have. Her touch is very healing and she will make you feel comfortable from the minute you meet her. I highly recommend Sandra. read more

Great staff and great masseuses. I have been to many spas and this is the first place that I've been to once and signed up for the once-a-month massage. I loved it that much! I love how the massages can roll over into the next month so you don't have to use it or you could 'gift' it to someone else (why would anyone do that anyways?!) They run specials for your first time so try it for yourself! read more

Very tranquil environment and top notch massage services. The owner Sandra is very welcoming and helpful. The reception staff is super friendly and organized. It is a great place to get customized bodywork services. read more

I had a massage with Sandra and it was fantastic. I would highly recommend Sandstone for massages. It was different from other places that I've been in the Novi area because it seemed more therapeutic and about whole body wellness. I was happy to also hear that it was locally owned and not a big chain. read more

Everyone was very pleasant and Lynn and Angela did a great job. I highly recommend them if you are in need of a massage.

Shelly was amazing for deep pressure, she knew her muscles and physiology. Next time I book it will be for 90 minutes

Stop what you're doing and go see Fontella!! She is phenomenal. She is definitely passionate about her job and takes her client care very personally. She even gave me some recommendations before I left to help my body even more. I knew I wasn't just an appointment slot to her. From the looks of the other reviews, Sandstone has an excellent staff. Their front desk staff was also very sweet and not pushy about their monthly package like some other places I've gone to. I will certainly be back and recommend this place to everyone! read more

Haven't been here since the business changed owners/names (previously Elements). I had a very good medium pressure stress relieving massage. I was impressed by Kathy's attention to difficult problem areas (including my poor posture). I will go back and I would recommend to anyone without qualifications. read more

I look forward to my monthly massages with Sandra here at Sandstone. She has the most amazing hands and I always leave feeling so relaxed and thankful. The staff is always warm and friendly, the place is clean and the overall vibe is so welcoming. It's definitely worth the drive for me, even tho there may be other places closer, they don't compare to Sandstone!!! read more

I have received many massages in my life but Kathy at Sandstone Massage is by far one of the best!

Unhappy with their lack of clear pricing...they change and vary in price + or - 30 $, and although they have my card on file (credit card data should not be saved anyway, for avoiding info breach) then would say I am not a member. The first time i went i specifically said I want to become a member, I was informed that I am now a member, yet the second time they overcharge me. Not very honest business, not going there again! Too bad, because their massage therapists do an outstanding job! read more