Need windshield repair? You could go with the big name repair...or you could call Jennifer and support a second generation local business. In addition to that you are treated with genuine Louisiana charm along with a friendly smiling face, reliability, and outstanding work! Thank you Jennifer read more

Recently had to have my window replaced and browsing the yellow pages, I came across their ad. This place looked a little more professional/reputable than the others I saw. They processed my insurance claim on the spot and with my zero comprehensive deductible, it was nothing out of pocket for me, which was important to me, because I don't want to have to pay upfront money and wait for a possible reimbursement from my insurance carrier. They also do state inspections. I didn't have any problems, but I can't see giving 5 stars here either. It's more like a 3.5 star rating rounded up. read more

NOVUS Glass of Sulphur - Auto Glass Services Near Me - Sulphur, Louisiana

Amazing Business and even more Amazing People! They take so much personal time to properly assess your needs, and do an outstanding job helping you through the entire process. Mike and Jennifer are both amazing people! Thank you for all that you do! read more

We were on I-10 from Beaumont to New Orleans for vacation when an 18-wheeler hit some lumber that was on the shoulder causing it to bust through our windshield. My insurance wanted to set us up with an appointment to get it fixed and the next available time was a full week away. We had an actual hole through the glass so that wasn't an option. We started calling every glass shop in a 30 mile radius. When we called Novus, Jennifer was extremely helpful, told us that they had the windshield that we needed in stock, and that they'd be able to do it that same day. She was so comforting, caring, and helpful. When we pulled in, she came out from the office to check on us and make sure we were okay. She made our insurance claim painless. We were back on the road in just over an hour, and they warranty the work for as long as we own the vehicle. At the end of the day, it's all about how you treat people - and these guys were amazing during a traumatic situation for us. read more

I have been using Novus for years now and have never had a problem. I buy and sell vehicles and always go to them for window repair/replacement. I also take my vehicles to them for state inspections. They are friendly and knowledgeable! I have been to the Sulphur branch and Lake Charles branch and will be a returning customer for years to come! read more